Best Chatbot Software for Microsoft Dynamics 365
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Compare the Top Chatbot Software that integrates with Microsoft Dynamics 365 as of October 2025
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This a list of Chatbot software that integrates with Microsoft Dynamics 365. Use the filters on the left to add additional filters for products that have integrations with Microsoft Dynamics 365. View the products that work with Microsoft Dynamics 365 in the table below.
What is Chatbot Software for Microsoft Dynamics 365?
Chatbot software is a type of software that simulates conversation with a human user through text or voice input. Chatbot builders are companies and individuals who create chatbot software, often using specific programming languages like JavaScript. Chatbot programs can be used to assist customers in areas such as customer service, product recommendation, order processing and more. They can also serve as virtual assistants to help people complete tasks quickly and conveniently. Compare and read user reviews of the best Chatbot software for Microsoft Dynamics 365 currently available using the table below. This list is updated regularly.
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1
Tiledesk
Tiledesk
Tiledesk is an open source instant messaging platform for orchestrating and delivering conversational services and applications. Based on the MQTT protocol, Tiledesk orchestrates instant, asynchronous and multichannel communication among all stakeholders of a typical conversational architecture: chatbots, support operators, end users, colleagues, applications, etc. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels; • Ticketing Management system; • Monitoring dashboard.Starting Price: €25/month -
2
Howazit
Howazit
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.Starting Price: $150/month -
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Trengo
Trengo
Customer service software. Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences. Solve all your problems with one inbox. Amazing experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox. Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution. All communication channels in one inbox. In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication. Our powerful live chat solution is built to deliver.Starting Price: $22 per agent per month -
4
Môveo AI
Moveo AI
Combine the best of conversational AI and ChatGPT chatbots. Upload your data in any format and automate more than 70% of your customer support operations. Automate your business processes 10x faster with the power of Môveo AI and GPT-3. Create an AI virtual agent in minutes by describing your business processes. The user-friendly interface, along with a drag-and-drop environment, enables you to craft an AI virtual agent on your own, requiring minimal or no developer intervention. Welcome to the easiest customer service support software on the market. Môveo’s state-of-the-art Natural Language Processing algorithms, allow our NLP chatbots to understand human communications in any language. Our statistical models can easily detect spelling & grammatical errors, syntax mistakes and slang language.Starting Price: $100 per month -
5
Central Sales Assistant
TeamCentral
Use voice and text commands to access everything you need about your customers. Every bit of customer information both from your internal systems and available on the web all in one spot and on demand. Eliminate thousands of hours of research time for your prospecting and customer experience teams. Know in seconds each day about everything that is happening across your region or product line. Reminders to thank a loyal customer, follow up on late invoices, prepare for an upcoming meeting, add notes for a past meeting, and many more. CRM implementations often fail because of bad or incomplete data. With Sales Assistant, you can compile as much data about your customers all in one place and get more out of your CRM investments. Orchestrate complex integration logic across systems. Bring SaaS data into your own apps, portals, and intranets. One API for all your corporate applications.Starting Price: $23,000 per year -
6
Helpfruit
Helpfruit
Chatbots (web and social media), live chat, and knowledge base, all in one. For brands that are bananas about trustworthy customer service. Brand trust is important. Extra checks and balances are built into Helpfruit so you don't need to worry. No hallucinations and nothing leaked to public GPT models, ever. Backed by ISO27001 certification. Content always aligns with one knowledge base running all chatbots and help pages. Only approved content is published. When customers need support businesses turn to email, ticketing, and call center systems. But the problem remains, customers can’t get the timely answers they need where they want them. Helpfruit is a first-line self-service solution that answers 80% of customer questions on the channels they prefer, social (Instagram, Facebook, and WhatsApp), web chat, and web help pages. Helpfruit gives your customers the answers they need when and where they need them.Starting Price: $199 per month -
7
Dialpad Support
Dialpad
Dialpad Support is a next‑generation AI‑powered contact center platform that empowers agents with real‑time tools to exceed customer expectations. It leverages self‑service virtual agents and AI chatbots to handle routine inquiries, reducing resolution times and freeing human agents to focus on complex issues. The system provides live coaching via AI‑driven scorecards and actionable insights, enabling managers to monitor agent performance, deliver in‑call guidance, and optimize workflows. Built‑in Contact Center AI analyzes voice and chat sentiment to surface friction points, while customizable dashboards and real‑time analytics track key metrics such as average handle time, CSAT scores, and forecasting accuracy. Seamless integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and more centralize interaction history and customer data. Its dual‑cloud architecture ensures enterprise‑grade resilience with a 100% uptime SLA, robust disaster recovery, etc.Starting Price: $15 per month -
8
Rezolve.ai
Rezolve.ai
Rezolve.ai is a GenAI-enabled AITSM solution- a next evolution of ITSM that helps enterprises eliminate enterprise friction and increase employee productivity, often reaching an impressive 5%. Seamlessly integrated with Microsoft Teams, Rezolve.ai isn't just a service desk; it's a powerhouse for creating the next generation of IT service management (AITSM) with astounding business outcomes. It harnesses the incredible capabilities of Generative AI and automation to empower your technicians and service desk managers, turning them into IT support superheroes. Rezolve.ai AITSM solution can enhance your service desk efficiency by automating most of the repetitive IT service desk processes and tasks like password resets, request routing, and basic troubleshooting without human intervention. This reduces the workload on your service desk team and allows them to focus on more complex and high-value tasks. -
9
Amazon Lex
Amazon
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure. -
10
Dydu
Dydu
The most advanced software to implement a true conversational strategy. Our clients are convinced and involved, no need for programming skills when using our software. Intuitive and easy to access, we leave it in the hands of users to effortlessly create and manage their bots. The product of a decade of artificial intelligence research, our software allows you to create and manage your bot in the simplest way possible thanks to a user-intuitive interface. Its algorithm for natural language processing creates a fluid and natural conversation with users. All our bots are GDPR compliant. Our chatbot building platform is available in a self-service mode which allows you to independently create your chatbot from start to finish, without coding! Once your bot has been created, you can integrate it into your website or app, and manage it thanks to our intuitive bot management system. -
11
Spotler
Spotler
Advanced e-mail marketing software Looking for software to professionally communicate with customers, members, prospects and other target groups? Then Spotler Mail+ is the right choice! Spotler Mail+ is user-friendly software for email marketing automation. With Spotler Mail+, you can easily: » Send beautiful newsletters » Set up automatic email campaigns » Create templates in your own style » Landing pages with forms » And much more! -
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WIZ AI Talkbots
WIZ Holdings
Basic routine tasks can be automated completely by WIZ Talkbots. Enabling Human agents to prioritize high value customers. Customers who receive a consistent level of service with drastically reduced wait times show increased overall customer satisfaction. WIZ AI Talkbots can be scaled up exponentially and be adapted to a wide range of business functions. Expect 15-70% in cost reduction opportunities, low integration costs and high potential return on investment. Using our proprietary Voice AI technology, we deliver a truly human-like conversational Voice AI experience that engages, delights and attracts your customers, no matter what language or accent they speak in. Our bespoke handcrafted customized Voice AI solution incorporates ASEAN languages and accents into the repertoire of our bots. Loyal customers are an asset to any company and they keep the business running. Increase customer satisfaction through WIZ’s intelligent Talkbots and increase the opportunities of your business. -
13
Scotty
Scotty Technologies
The intelligent virtual agent for automated in- and outbound voice and chat conversations with your target audience. One platform for voice and text based business process automation available 24/7 and in any language. One platform to seamlessly handle all your conversation-driven business processes from start to finish. Scotty comes as a managed service and pay-per-use model with no upfront investments. Scotty builds relevant and contextual customers journeys with your existing data and returns realtime insights. Say goodbye to waiting in line! Scotty handles both from start to finish in- and outbound phone calls. Scales from 1 to millions of calls, chats and emails on the same platform. No license fees or monthly instalments for the platform and only pay for the contacts you use. Scotty offers easy and efficient integration to seamlessly connect your existing platforms and your teams. -
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ZOE
ZOE
It talks naturally to leads on your website via chat and on email, using machine learning and natural language processing. ZOE follows up with your leads, makes reverse DNA queries on email or anonymous IP traffic, sets up meetings and even connects phone calls with your reps. These calls are then analyzed using voice pattern recognition for key sales insights. ZOE is a trailblazer in using AI for marketing, giving your teams an unprecedented leverage in capturing, engaging and converting leads to opportunities. ZOE is a product of Web Spiders, an enterprise software company specializing in products for marketing and HR. Makes relevant small talk, with witty responses to generic comments. Small talk training database is updated constantly. ZOE makes an instant phone call or schedules a meeting. The AI Training console helps make ZOE smarter and contextually relevant to your business. -
15
Indigo.ai
Indigo.ai
Indigo.ai is a full-service conversational AI platform to design and build beautiful chatbots, scale AI applications, analyze conversational experiences. Indigo.ai powers conversational AI at many leading organizations. One place to manage all your conversational AI data and chats, automize conversations, build AI, scale your project, unlock the treasure in your conversations, and everything in between. An advanced set of tools for text annotation, dataset augmentation, and natural language processing quality. Improving your AI model performance and customer experience begins with understanding and interacting with text. Build highly-accurate ML models while maximizing operational efficiency and reducing costs. Gather information and insights from your business chats. Automatically extract structured text information from unstructured data. Interact with your customers and learn about their needs to improve your product, service, and customer support. -
16
Geomant
Geomant
Geomant works with your existing technology to take your customer experience to new heights. Through cloud-based solutions and seamless integrations, we unlock the potential of your contact center. A powerful, fully-featured cloud contact center system. The cloud-based infrastructure provides users with full functionality without the need for costly investment of a hardware environment or software licenses. Subscription-based pricing gives you the ability to scale licenses up or down according to actual business usage, so you never have to buy more licenses than you need. Can be deployed in as little as a few hours, meaning that you can quickly reap the benefits of adding a chat solution to your environment. Digital and social channels, in-queue and scheduled call back, call recording, and more! Real-time and historical performance management solutions for wallboards and agent desktops. Robust contact center capabilities for Microsoft Teams providing a fully omnichannel experience. -
17
CoRover.ai
CoRover.ai
World’s first and the highest ROI delivering human-centric conversational and generative AI platform. We are Asia's most trusted, widely used chatbot across banking, finance, healthcare, manufacturing, travel, and ecommerce. CoRover AI conversational platform offers various benefits such as increasing lead conversion rates, boosting sales, saving costs, streamlining support activities, and enhancing customer experience. Tailored use cases for each industry, aiming to boost lead generation, and transactions, and encourage repeat purchases. ChatBots can help, automate, and streamline a variety of functions that are repetitive in nature and, in turn, improve positive customer satisfaction & reduce overall operational costs. World’s first human-centric conversational and generative AI platform, with proprietary cognitive AI technology, offers managed Chatbot as a Service (CaaS), with self-onboarding support as well, to help organizations generate revenue, and save costs. -
18
Unifonic
Unifonic
Unifonic is an AI-driven platform that enables personalized omnichannel customer engagement. It offers a range of communication channels, including SMS, WhatsApp, Messenger, push notifications, and voice, allowing businesses to connect with customers through their preferred mediums. The platform supports over 100 native integrations with tools like Salesforce, HubSpot, and Shopify, facilitating seamless workflow automation. Unifonic's Flow Studio provides pre-built templates for common use cases such as abandoned cart reminders, OTPs, and chatbot automation, simplifying the implementation of automated workflows. The platform is designed to enhance marketing efforts, streamline IT and operations with low-code development tools, and improve customer support by offering 24/7 AI-powered assistance. Unifonic has a global reach, with 95% coverage, over 25 billion messages sent, and more than 5,000 customers. -
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Conectys
Conectys
Conectys is a leading global BPO providing specialized, award-winning solutions that reduce costs and increase speed to market for its clients. The company combines talented multilingual teams with proven processes and cutting-edge technology to deliver unmatched User Generated Content (UGC) moderation and Customer Experience (CX) solutions including call center customer support, technical support and virtual assistant packages in over 35 languages, 24/7/365. All services are powered by ConectysOS - the company's Contact Center SaaS platform. ConectysOS (an industry-recognized Automation Project of the Year finalist) standard features connect quality monitoring, workforce management and real-time views, all no cost to its clients. For companies across the globe facing challenges like hyper-growth and market disruption, Conectys is a BPO provider that delivers cost reduction and increases the speed of implementation for its clients. -
20
Gnani Bot Builder Platform
gnani.ai
The “for all” platform has been designed to cater to a breed of “citizen campaign managers” without the need for any technical know-how. Enable training for 50+ use cases on the go (<10 mins) for effortless conversations across the customer journey. Train bots for seamless deployment across 15+ channels such as telephony, web, social, WhatsApp, and many more. Our ready-to-use templates for industries such as banking, insurance, automotive, ecommerce, etc. empower teams to save time and effort. Web SDK plus channel-specific integrations pave the way for easy deployment of designed bots across multiple channels within minutes. Add images, docs, short links, carousels, etc. to make text conversations visually engaging and enchanting for your customers. This unique feature allows for the conversion of text from one language to another without the need for typing manually for each language. -
21
Puzzel
Puzzel
Support your team and delight your customers with three, brilliantly integrated solutions. Consolidate all your incoming messages. Assign conversations to a specific agent or team. Categorize conversations for easy automation and reporting. An omni-channel solution: Voice, Chat, Email, SMS and Social. Integrates with over 40 partner applications. Accurate forecasting and scheduling including real-time management. Powerful, easy-to-use and affordable. Scalable and optimized for call centers. Puzzel provides all the tools you need to deliver exceptional customer experiences and grow your business. Connect with customers on their favorite channels, build advanced self-service experiences with AI, and optimize your team’s performance to increase efficiency and sales, all in our easy-to-use, cloud-native platform. We keep up with the latest CX and technology trends so you don’t have to.
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