Best AR Remote Collaboration Software in the UK

The leading industrial remote collaboration platform powered by Augmented Reality that allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance, commissioning, auditing, and training. Augmented Reality technology seamlessly allows remote teams to collaborate and share knowledge. VSight Remote is device agnostic and works with all mobile and desktop devices and smart glasses. Some of the key capabilities: - Annotation on live video streams - Collaboration on pdf manuals, and images - Visualization of 3D objects in a real work environment - Recording and archiving of sessions with all chat, shared documents, and user activity logs - Freeze live view and annotate on it Some of the benefits: - Eliminate unnecessary traveling and associated costs - Troubleshoot faster, reduce downtime and losses - Increase expert utilization rate - Build a knowledge base for training

Help Lightning is a B2B software as a service (SaaS) company specializing in remote visual assistance. We provide next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. Our cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems. Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.

ARki allows instant Augmented Reality experiences so that you can view, share and communicate design with ease. Create your own dynamic AR experiences with the ARki toolkit. ARki helps you visualize 3d projects in Augmented Reality, so that you can view, share and communicate design with clarity. AR/3D Mode - Mixed reality allows on-site visualization so that models can be located in any environment or viewed in 3D. Store models on your own device so that you can access models without the internet. Anchor full-scale Augmented Reality experiences. ARki provides real-time visualization at any scale, allowing users to explore 3d models on-site, with complete navigational freedom. Upgrade to the ARki Pro version and get unlimited access to a huge, constantly growing collection of interactive features to experience in AR.

No matter what industry your company is in - XMReality helps you turn physical visits into virtual interactions. Connect remotely, see what the other person sees, and collaborate using powerful in-call tools. XMReality includes a depth of features that provides your onsite workforce access to a remote expert to collaborate and get help and training. Switch between live video paused image or shared pictures and documents to support joint collaboration. Use the guide tools to highlight information and bridge language barriers. You can also access pre-defined, custom-made step-by-step procedures that guide you through a process and point out what needs to be done and documented. Get an automated PDF report at the end of each call - the perfect way to ensure compliant documentation. You can also record the call, take screenshots and add notes.

Elevate your customer's experience and put them first at every step with Streem's AR-powered remote video and support platform. Streem's AR-powered video incorporates into any channel strategy and amplifies your teams' ability to deliver customer-first experiences by seeing a space and capturing the right information the first time. Experts can launch a live remote video session on any channel only when seeing the space is necessary. AR-powered remote video is the most effective channel when customers need to show a product or space. Data sharing breaks down silos between teams and customers securely, consistently, and reliably. Streem offers the easiest AR-powered live video experience in the market, allowing experts and customers to focus on the conversation and not on the technology. Our team of Computer Vision and AI leaders are redefining the mobile camera into the future intelligent camera.

Connect the right people to the right data at the right time. By giving everyone access to detailed project information, Trimble® Connect helps us all build better by making project information transparent, traceable and accessible. See 3D models with full-scale overlay in the real world with our HoloLens application. With mobile, desktop and web accessibility, stakeholders can access what they need, when they need it. Using our cloud-based collaboration platform, MEP contractors and engineers can coordinate, communicate and collaborate directly. Achieve predictable control by consolidating information across the design, build, and operate project phases. Trimble Connect is the glue between software and hardware products across the entire MEP workflow, connecting the different stages of a project and the countless contractors working on it.

At SightCall, we believe the more you see, the better you serve. By bridging the gap between the digital and physical worlds, SightCall ensures instant, tailored, and connected engagement so you can deliver remarkable customer experiences every time. Extend the power of your best people with technology that will transform service from a cost center to a strategic differentiator and driver of growth. Trust a platform built on a secure global network that works when and where you need it. Guarantee end-to-end system visibility with effortless integration across your digital ecosystem.

Augmentir™ is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to intelligently close skills gaps so that frontline workers can perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field.

Next-gen enterprise remote access and support, featuring Single Sign-On, Conditional Access, Multitenancy, and more — infinitely scalable and securely controlled. TeamViewer Tensor™ is an enterprise remote connectivity cloud platform, enabling organizations to deploy a large-scale IT management framework to access, support, and control any device or machine quickly and easily from anywhere, anytime. Powered by the world’s largest remote connectivity infrastructure — spanning 200 countries and connecting more than 2.5 billion devices — TeamViewer Tensor scales linearly to meet enterprise requirements, providing fast, reliable connectivity and real-time support tools in a secure, instantly deployable SaaS environment. TeamViewer Tensor secure remote connectivity powers employee IT support and customer support for organizations across all industries around the world, enabling support technicians to instantly connect to, manage, remotely control and support any computer and mobile device.

TeamViewer Frontline equips workers with industrial AR solutions for a faster, more straightforward workflow: It shows exactly what to do next, connects your employees with the information they need — from picking products and assembling parts to inspecting equipment and getting help from an expert. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right.

Put your stakeholders inside your design remotely from any location. Effectively communicate spatial concepts through immersive design reviews to unlock better decisions and alignment. Collaborate in a shared virtual space that evolves with your ideas. See what your colleague is building, and they can see you. Meet together in real time remotely, or leave comments for your team to see later. Rapidly sketch, prototype, and iterate on your ideas. Import your SketchUp or Revit models, and gain critical context by experiencing your work at scale. Integrates with Revit, SketchUp, and BIM 360 workflows. Import from all major 3D filetypes. Easily access your content from HTC Vive, Oculus Rift, Oculus Quest, Windows Mixed Reality, AR (iOS), or desktop (Mac or PC). Rapidly prototype and express ideas spatially in an immersive environment. Work and present from anywhere in real time, with up to eight people in a space.

Glartek is an Augmented & Connected Worker platform. Combines a customizable, no-code Connected Worker digital platform with Augmented Reality functionalities, helping improve safety and efficiency in the industry. Through digitized processes, digital work instructions, organized workflows, and 2D/AR guidance, frontline workers will be able to better perform their operations, increasing their skills, safety, and productivity. Enhance Team and Task Management, Monitoring, Analytics, Training & Skills Management, and more. Glartek focuses on continuous innovation, offering valuable add-ons to enhance your capabilities and efficiency. Virtual Remote Assistance for real-time collaboration, AI and Machine learning for data-driven insights, IoT support for seamless connectivity, 3D models for immersive visualisation, Connected Glasses to enable wearable technology integration for a hands-free experience, and enterprise features tailored to your specific needs.

oculavis SHARE is designed to take customer support for machine manufacturers to the next level. Stop traveling the world for service and establish digital business models. Provide machine documentation via Augmented Reality to your end users or connect live to your customers' point of view and solve problems remotely. In maintenance operations oculavis SHARE is used to reduce machine downtimes, increase first-time-fix-rates and boost the overall equipment effectiveness (OEE) of your production equipment in place. Stop losing productivity and take maintenance operations to the next level with oculavis SHARE. Remote video support, step-by-step instructions and augmented reality content for machines and plants represent our core modules. A variety of management features allow to embed oculavis SHARE in your operational processes to get the most out of your use cases.

Take advantage of information from Dynamics 365 Field Service or capture asset information and integrate it with Microsoft Power Platform or other enterprise applications. Avoid unnecessary travel and reduce costs and delays with remote inspections combining video, screenshots, and annotations on your devices. Launch Dynamics 365 Remote Assist mobile directly from a Field Service mobile booking and post call info to the associated work order's timeline.

Discover the features that power the new standard for team communication. After signing up, all basic features can be used on iOS, Android, and desktop devices. In addition, Gemvision is compatible with many currently available smart glasses that run on Android. Are you ready for more? Real-time augmented instructions, live on-screen drawing, or screencasting with colleagues. Let's finish every job you start. Watch with multiple viewers through the eyes of the person wearing the smart glasses, set up a conference call with multiple users, or use this feature for your own specific needs involving multiple users working together, using all the augmented in-call functionalities. Call someone that is not a member of your organization. You can still use every augmented call feature of the platform. Create a link in a few steps, and share it through mail or even Whatsapp. This feature allows you to quickly connect to people that do not need to be in your environment.

SimplyVideo uses Extended Reality (XR) and spatial computing to superpower video meetings. We enable teams to work together from anywhere in the world to solve problems faster and more efficiently than ever before. Enable field workers to carry out audits, inspections, and maintenance with help from remote experts in seconds. Eliminate the need for costly downtime, save money, and help the environment. Through SimplyVideo, you have the power to bring drones into your video calls, giving you a real-time overview of your team on the ground. Take your video calls to new heights, with our new drone integration. SimplyVideo can eliminate unnecessary travel, reduce downtime, and improve health & safety. Use the power of real-time video collaboration to get a birds-ey view and share critical data with your workers while they keep their hands free. This dramatically improves efficiency, speeds tasks up, and allows you to stay connected to your colleagues easily.

A Patent Pending augmented reality communication and collaboration tool for architectural, engineering, and construction industries. AUGmentecture is an augmented reality platform for design collaboration that enables the viewing of 3D models in augmented reality (AR) format. Over 10,000 users and over 500,000 models viewed, AUGmentecture is the only augmented reality application that is effortless, rapid in converting models, and consistent in the market. One of the leading applications in the AR space, the AUGmentecture app is rated as the highest start in the Autodesk App Store as well as Android and iOS stores. Architects, engineers, and design professionals are using the AUGmentecture platform to display their 3D models in augmented reality on mobile devices and share them with colleagues. Our goal is to make augmented reality a day to day design communication and collaboration tool for architects, designers, and artists to simply Design, Upload, and View their models on

Fixzy connects homeowners, tenants and occupants to maintenance and repair experts immediately. Using powerful AR, AI and cutting edge computer vision, Fixzy's web app provides live video and interactive tools compatible with any mobile or desktop PC. With Fixzy, property stakeholders of all kinds solve issues fast, reducing stress, damages and onsite calls wherever they are, whenever they happen. Fixzy's no-download web app enables technicians to guide occupants via their smartphone, remotely solving issues by combining revolutionary augmented reality and artificial intelligence technology. Empower occupants to share detailed measurements, damage reports and analyse problems with computer vision. Book a live video session with us to see how experts can swiftly guide your occupants using remote features such as live hand overlay, pointers, tool kits, document sharing, zoom in and translation.

Kiber3 empowers workforce providing "Instant Expertise Everywhere" where there is a need to accomplish ambitious tasks in challenging conditions. Kiber3 is a head mounted display integrated with property software for remote collaboration, that allows the consultation and sharing of real time informations and interaction between several participants through the use of Augmented Reality technology tools. Kiber3 allows remote workers to rapidly diagnose, inspect, operate and manage assets. Kiber 3 Kit, a rugged head-mounted device with a unique binocular visor, is designed to perform efficiently on the real needs of field and remote working collaboration and gets the job done, now. Interaction between people through technology is easy, safe and efficient.

Xplorer was purpose-built to eliminate the barriers to entry for organizations that want to benefit from the creation and use of interactive XR content. By simplifying the development process, reducing the processing and deployment times, and introducing multiple hardware compatibility, we've significantly decreased the cost of investment and the time-to-field; increased the flexibility, scalability, and ROI; and effectively put the power to create visually appealing and highly engaging and interactive XR presentations back into the hands of the subject matter experts, our clients. No more spending huge amounts of time developing single-use content. Xplorer's XR content is easy to create, adapt, and share, which means each project can be rapidly scaled, modified, and reused between applications. Rapid creation and deployment to users on any device and the ability to reuse and quickly revise content culminate in an 80% reduction in development and delivery time.

HELPAR is an efficient collaborative solution for remote guidance, which combines video streaming and AR technology. This superimposes the user’s camera image with computer-generated visuals to enable interactions and AR markings. Show and explain issues more easily by being able to start a live transmission on the spot with your smartphone or smart glass. Like in conventional remote assistance applications, videos and images are broadcast in real time between users, but enhanced with AR annotations. Once placed, sticky annotations remain in their position throughout the entire remote assistance call. This makes it easier to refer to the issues at hand. Just mark the position you are referring to with AR markings. Set up trackers using 3D models, CAD data or 3D scans as a reference without any complex configurations.

Built for operational efficiency. Designed for team collaboration. Viewabo makes technical support easier and faster by making a phone camera become your eyes. Connect to customers simply via an SMS link. Customers click on the link to share their smartphone camera so you can solve their issues as if you were there. Why tell customers how to fix their issues when you can show them instead? Annotate on-screen during live video sessions to show them what to do. Freeze-frame the customer’s video at any time to get a clearer view and see more details, making it easier to collaborate toward a resolution. Save time by sharing how you support. Just a click away to share recordings to collaborate with other teams to reach your goals more efficiently. Viewabo remote visual support transforms frustrating customer experiences into easier diagnosis and faster resolutions with visual cues, making everyone’s lives easier than with traditional support methods.

AR Genie is a prominent provider of B2B Service Support, offering an inventive software solution that completely transforms the way technical problems are resolved. Our state-of-the-art software integrates augmented reality (AR), artificial intelligence (AI), and video assistance to deliver unmatched training and remote support. With AR Genie, you can effectively resolve intricate technical issues, provide remote assistance, and empower both customers and technicians through an engaging and interactive encounter. Benefits: - Cost and Time Savings - Improved Efficiency and Productivity - Reduced Training Time - Safety and Risk Mitigation - Enhanced Customer Experience - Data Collection and Analysis

Deploy a unified platform to augment your organization with visual knowledge and automate processes over time. TechSee’s platform creates a single picture of customer issues across the organization, allowing warm transfer between channels and leveraging visual data to deliver AI-powered automation. The platform is proven to support large departments and tens of thousands of reps, with the ability to support more agents, technicians and end users in new geographic locations, without impacting availability or performance. The platform leverages visual data to automate processes using Computer Vision AI, including real-time decision support for agents and self- service for customers. A full record of the visual session history of each customer provides the organization with the context of each contact. This information can also be leveraged for internal collaboration, aligned with privacy policy.

VISIONxR is an immersive platform allowing multiple users, in multiple locations, on multiple devices (VR, AR, desktop and mobile) to collaborate, communicate and learn together. It removes the barrier of geography, reduces time and travel costs and speeds up the process of learning and collaboration. VISIONxR™ is a response to the changing world of work and learning where real-time collaboration and knowledge share empower and enhance performance. Our immersive jet engine training room brings together dispersed users on multiple devices such as VR headsets, iPads, desktops PCs and mobiles to all interact as if they were in the same space. Enabling seamless real-time interaction and collaboration with unique features like the x-ray tool, that allows users to “push” through the layers of the object.

Fed-up with calls, chats, and visits? Are you looking for a one-stop augmented reality remote assistance software to assist your workforce remotely with quicker solutions and avoid unexpected downtime? Then, your solution is right here. Technicians can assess the issues with the user camera stream and guide with hand drawing, marking, or text in real-time. These AR annotations will appear over the user screen. XRmeet, helps to overcome geographical barriers in the in-situ inspections without travels, and saves time and cost. It also helps to provide accurate and assertive instructions quickly and resolves issues. XRmeet provides facility to collaborate with multiple teams together , thus enhancing the decision making quicker and easier. It helps knowledge transfer between the expert and novices without any delay and right in action. Non experts can self service and resolve issues by their own through quick remote assistance with AR support.

Ensure business continuity, increase operations efficiency and solve talent shortages with REFLEKT Remote. Our secure and enterprise-ready Remote AR solution connects your front-line workers and service technicians with on-demand expertise. Solve problems first and fast by using live video collaboration and instantly connecting to an expert or co-worker. It’s just one click to establish a secure live session between phones, tablets, smart glasses, notebooks and desktop PCs. ABB is a leading Industry player using the white-labeled Remote Insights solution and enterprise features such as Area Management to solve issues faster and easier. ABB Ability Remote Insights© increases the service quality of ABB divisions, where users are leveraging mobile devices and Head Mounted Displays to solve complex issues.

sphere is a mixed reality platform for enterprises that do not rely on heavy and expensive customization. It is an out-of-the-box solution for easy integration of MR into business processes, with sphere, businesses can increase safety while saving time and money. It covers all common mixed reality use cases for use across several different industries, namely remote assistance, digital collaboration, workflow support, and life-size overlays. All applications are compatible with a wide range of operating systems and devices. Our solution can be run on nearly all mobile devices, computers, and mixed-reality glasses. The use of different devices within the same company does not pose a problem. Currently, iOS, Android, and Windows are supported with the support of MacOS being on the horizon. Independent of platform choice, parts of our software can also be used as a browser application. sphere is hosted on the cloud for security and efficiency reasons.

Metaverse platform connected to the real world with augmented reality, MAXST. Maxwork Smart Factory is an AR equipment inspection solution created by specializing in four features of Maxwork, admin, create, direct, and remote, into the equipment inspection area. It is a SaaS-based solution that can be applied to all sites that want stable and efficient equipment management and productivity improvement, from easy and quick equipment inspection with AR, inspection history management, and immediate issue response through AR remote support. Bring MSF innovation to your field today with a one-month free trial product. From business solutions to platforms, MAXST can help you. When viewed through a camera, the day's inspection items are augmented at the correct location on the machine. Perform inspections on the spot, without paper and pen, and save results. The inspection history performed on the mobile device is stored on the server and the inspection result can be checked immediately.

Acty is remote video service software that supports technicians in the field in real-time to perform routine maintenance or resolve sudden breakdowns with 3D augmented reality directions, digital work instructions, and AI to answer questions on company manuals. Technicians with smartphones or smart glasses can view the machine they need to work on and receive remote instructions, including arrows, symbols, text, and 3D objects.