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From: Colin S. <col...@ex...> - 2004-07-01 14:18:19
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We've talked about this briefly before, but I propose that we actually go ahead and for support purposes consolidate the existing SourceForge forums and the user mailing list into one or more forums run using some decent forum software (phpBB looks quite good; it's what's used by hibernate.org). The SF forums are fairly horrific from both the point of view of people trying to get help (search is really bad, threading is really bad, they are slow, etc.), and the people trying to provide support (general management and visibility of threads, slowness). The mailing list is fine for what it is, but given the fact that most people don't run mail clients which do proper threading, and I doubt most people know about the searchable history archives at gmane, it's not terribly efficient either. We've got a limited amount of resources available towards support, and my feeling is that moving to a consolidate solution with a good ui and good search capabilities will free up a bit of time initially, allow things to scale better in the longer term, and provide a better experience for everybody. Let me know what you think. One issue is w/regards to hosting. Forums running something like phpBB would obviously incur some bandwidth. Thomas, I presume the host the website is on is out, in that respect, right? Colin |
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From: Andy D. <an...@ma...> - 2004-07-01 15:20:29
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+1 to consolidate into decent forums. One of my pet peeves is that so many projects maintain both a mailing list and a forum for the same thing. This means I have to search two places in order to find an answer to a question. And, if I can't find that answer, I have to decide which place to ask (do I ask in the mail list or the forum or both?). If the mail list seems to be the better place (because it is more active), then I have to subscribe to that list. One (nice and easy to use) forum to rule them all, I say. And I agree, the current forums are difficult to use (for all the reasons you state). - Andy On Thursday 01 July 2004 07:22 am, Colin Sampaleanu wrote: > We've talked about this briefly before, but I propose that we actually > go ahead and for support purposes consolidate the existing SourceForge > forums and the user mailing list into one or more forums run using some > decent forum software (phpBB looks quite good; it's what's used by > hibernate.org). > ... |
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From: Thomas R. <tho...@tr...> - 2004-07-01 15:46:40
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+1 I agree with all your points - we need one place for support. You asked about the current website host. I don't think the issue is so much bandwith as it is an administration issue. Serving up static content is low maintenance from an admin standpoint and we don't really have a SLA issue. If you put up a support application of a more dynamic nature, it changes the whole picture and I think we should find a host that is set up with a SLA in mind. It would be frustrating to look for support and find the support site beeing down. All of a sudden you have two support issues :-). Thomas Colin Sampaleanu wrote: > We've talked about this briefly before, but I propose that we actually > go ahead and for support purposes consolidate the existing SourceForge > forums and the user mailing list into one or more forums run using > some decent forum software (phpBB looks quite good; it's what's used > by hibernate.org). > > The SF forums are fairly horrific from both the point of view of > people trying to get help (search is really bad, threading is really > bad, they are slow, etc.), and the people trying to provide support > (general management and visibility of threads, slowness). The mailing > list is fine for what it is, but given the fact that most people don't > run mail clients which do proper threading, and I doubt most people > know about the searchable history archives at gmane, it's not terribly > efficient either. > > We've got a limited amount of resources available towards support, and > my feeling is that moving to a consolidate solution with a good ui and > good search capabilities will free up a bit of time initially, allow > things to scale better in the longer term, and provide a better > experience for everybody. > > Let me know what you think. One issue is w/regards to hosting. Forums > running something like phpBB would obviously incur some bandwidth. > Thomas, I presume the host the website is on is out, in that respect, > right? > > Colin > > > > > ------------------------------------------------------- > This SF.Net email sponsored by Black Hat Briefings & Training. > Attend Black Hat Briefings & Training, Las Vegas July 24-29 - digital > self defense, top technical experts, no vendor pitches, unmatched > networking opportunities. Visit www.blackhat.com > _______________________________________________ > Springframework-developer mailing list > Spr...@li... > https://lists.sourceforge.net/lists/listinfo/springframework-developer > > > |
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From: Colin S. <col...@ex...> - 2004-07-02 20:09:40
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Thomas. On a somewhat related note, I would like to make classnames in the documentation link to the actual JavaDoc. The easiest way to do this is to create a link to the JavaDocs on the www.springframework.org website. Are we ok with the extra bandwidth this will potentially consume? The only other real alternative I can think of is to try to do some sort of relative path setup, so it can work on the filesystem, but I'm not sure if this is possible given that the single html, mult-file html, and PDF docs all need to point to the same thing. Colin Thomas Risberg wrote: > +1 > > I agree with all your points - we need one place for support. > > You asked about the current website host. I don't think the issue is > so much bandwith as it is an administration issue. Serving up static > content is low maintenance from an admin standpoint and we don't > really have a SLA issue. If you put up a support application of a > more dynamic nature, it changes the whole picture and I think we > should find a host that is set up with a SLA in mind. It would be > frustrating to look for support and find the support site beeing > down. All of a sudden you have two support issues :-). > > Thomas > > Colin Sampaleanu wrote: > >> We've talked about this briefly before, but I propose that we >> actually go ahead and for support purposes consolidate the existing >> SourceForge forums and the user mailing list into one or more forums >> run using some decent forum software (phpBB looks quite good; it's >> what's used by hibernate.org). >> >> The SF forums are fairly horrific from both the point of view of >> people trying to get help (search is really bad, threading is really >> bad, they are slow, etc.), and the people trying to provide support >> (general management and visibility of threads, slowness). The mailing >> list is fine for what it is, but given the fact that most people >> don't run mail clients which do proper threading, and I doubt most >> people know about the searchable history archives at gmane, it's not >> terribly efficient either. >> >> We've got a limited amount of resources available towards support, >> and my feeling is that moving to a consolidate solution with a good >> ui and good search capabilities will free up a bit of time initially, >> allow things to scale better in the longer term, and provide a better >> experience for everybody. >> >> Let me know what you think. One issue is w/regards to hosting. Forums >> running something like phpBB would obviously incur some bandwidth. >> Thomas, I presume the host the website is on is out, in that respect, >> right? >> >> Colin >> >> >> >> >> ------------------------------------------------------- >> This SF.Net email sponsored by Black Hat Briefings & Training. >> Attend Black Hat Briefings & Training, Las Vegas July 24-29 - digital >> self defense, top technical experts, no vendor pitches, unmatched >> networking opportunities. Visit www.blackhat.com >> _______________________________________________ >> Springframework-developer mailing list >> Spr...@li... >> https://lists.sourceforge.net/lists/listinfo/springframework-developer > |
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From: Darren D. <da...@da...> - 2004-07-01 18:34:39
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=2D----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Thursday 01 July 2004 15:22, Colin Sampaleanu wrote: > The SF forums are fairly horrific +1000 they are worse than appalling in every single respect. =2D --=20 Darren Davison Public Key: http://www.davison.uk.net/pages/key.htm =2D----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.4 (GNU/Linux) iD8DBQFA5Fk5KLMLAN01aw0RAovCAJsEYrrYN5TsrVpBSC8fGdwglQUchACgnJ8d STj8seo2JMahfCDqel16tOw=3D =3DlrnY =2D----END PGP SIGNATURE----- |
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From: Seth L. <set...@gm...> - 2004-07-01 20:08:52
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On Thu, 01 Jul 2004 10:22:35 -0400, Colin Sampaleanu <col...@ex...> wrote: > > We've talked about this briefly before, but I propose that we actually > go ahead and for support purposes consolidate the existing SourceForge > forums and the user mailing list into one or more forums run using some > decent forum software (phpBB looks quite good; it's what's used by > hibernate.org). +1000 Consolidation is great, my vote is for a mailing list (because there is so much good mailing list archive software and nntp feeds) but a phpBB would be OK. Seth |
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From: Rainer S. <Rai...@ab...> - 2004-07-02 09:19:19
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+1 for consolidation. Personally I prefer mailing lists: - All information (also from other projects) in one tool with the same handling - no need to check different forums and to remember different ways to post messages. - Messages I've seen are marked automatically, new messages are automatically identified. - The mail author is easily identified -- no "Sender: SourceForge.net" or meaningless sourceforge alias -- the senders address is available for private communication - I can mark, sort, archive... messages of (personal) interest Regarding people not knowing about the searchable archives at gmane: just include a link at the location where the mailing lists are announced and maybe in the message footer generated by the mailing list server and (most) people will know. Rainer Colin Sampaleanu wrote: > We've talked about this briefly before, but I propose that we actually > go ahead and for support purposes consolidate the existing SourceForge > forums and the user mailing list into one or more forums run using some > decent forum software (phpBB looks quite good; it's what's used by > hibernate.org). > > The SF forums are fairly horrific from both the point of view of people > trying to get help (search is really bad, threading is really bad, they > are slow, etc.), and the people trying to provide support (general > management and visibility of threads, slowness). The mailing list is > fine for what it is, but given the fact that most people don't run mail > clients which do proper threading, and I doubt most people know about > the searchable history archives at gmane, it's not terribly efficient > either. > > We've got a limited amount of resources available towards support, and > my feeling is that moving to a consolidate solution with a good ui and > good search capabilities will free up a bit of time initially, allow > things to scale better in the longer term, and provide a better > experience for everybody. > > Let me know what you think. One issue is w/regards to hosting. Forums > running something like phpBB would obviously incur some bandwidth. > Thomas, I presume the host the website is on is out, in that respect, > right? > > Colin > > > > > ------------------------------------------------------- > This SF.Net email sponsored by Black Hat Briefings & Training. > Attend Black Hat Briefings & Training, Las Vegas July 24-29 - digital > self defense, top technical experts, no vendor pitches, unmatched > networking opportunities. Visit www.blackhat.com > _______________________________________________ > Springframework-developer mailing list > Spr...@li... > https://lists.sourceforge.net/lists/listinfo/springframework-developer > |
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From: roger h. <apo...@sn...> - 2004-07-02 11:28:33
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"Rainer Schmitz" <Rai...@ab...> wrote in message news:40E...@ab...... > +1 for consolidation. > > Personally I prefer mailing lists: > - All information (also from other projects) in one tool with the same > handling - no need to check different forums and to remember different > ways to post messages. > - Messages I've seen are marked automatically, new messages are > automatically identified. > - The mail author is easily identified > -- no "Sender: SourceForge.net" or meaningless sourceforge alias > -- the senders address is available for private communication > - I can mark, sort, archive... messages of (personal) interest > > Regarding people not knowing about the searchable archives at gmane: > just include a link at the location where the mailing lists are > announced and maybe in the message footer generated by the mailing list > server and (most) people will know. I'll second all of the above - & the gmane nntp feeds make keeping track of assorted project mailing lists so convenient ! Roger |
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From: William G. T. Jr. <wg...@ru...> - 2004-07-02 12:39:11
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roger holbrook wrote: > "Rainer Schmitz" <Rai...@ab...> wrote in message > news:40E...@ab...... > >>+1 for consolidation. >> >>Personally I prefer mailing lists: >>- All information (also from other projects) in one tool with the same >>handling - no need to check different forums and to remember different >>ways to post messages. >>- Messages I've seen are marked automatically, new messages are >>automatically identified. >>- The mail author is easily identified >>-- no "Sender: SourceForge.net" or meaningless sourceforge alias >>-- the senders address is available for private communication >>- I can mark, sort, archive... messages of (personal) interest >> >>Regarding people not knowing about the searchable archives at gmane: >>just include a link at the location where the mailing lists are >>announced and maybe in the message footer generated by the mailing list >>server and (most) people will know. > > > I'll second all of the above - & the gmane nntp feeds make keeping track of > assorted project mailing lists so convenient ! +1 for consolidation on the mailing list Bill |
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From: Daniel M. <mi...@pa...> - 2004-07-02 19:41:58
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+1 for consolidation. +1 for mailing list (I agree with Rainer) Another benefit of a mailing list is that dialup users (like me) can download all messages at one time and then browse/read them offline. Daniel Miller Rainer Schmitz wrote: > +1 for consolidation. > > Personally I prefer mailing lists: > - All information (also from other projects) in one tool with the same > handling - no need to check different forums and to remember different > ways to post messages. > - Messages I've seen are marked automatically, new messages are > automatically identified. > - The mail author is easily identified > -- no "Sender: SourceForge.net" or meaningless sourceforge alias > -- the senders address is available for private communication > - I can mark, sort, archive... messages of (personal) interest > > Regarding people not knowing about the searchable archives at gmane: > just include a link at the location where the mailing lists are > announced and maybe in the message footer generated by the mailing list > server and (most) people will know. > > Rainer > > > Colin Sampaleanu wrote: > >> We've talked about this briefly before, but I propose that we actually >> go ahead and for support purposes consolidate the existing SourceForge >> forums and the user mailing list into one or more forums run using >> some decent forum software (phpBB looks quite good; it's what's used >> by hibernate.org). >> >> The SF forums are fairly horrific from both the point of view of >> people trying to get help (search is really bad, threading is really >> bad, they are slow, etc.), and the people trying to provide support >> (general management and visibility of threads, slowness). The mailing >> list is fine for what it is, but given the fact that most people don't >> run mail clients which do proper threading, and I doubt most people >> know about the searchable history archives at gmane, it's not terribly >> efficient either. >> >> We've got a limited amount of resources available towards support, and >> my feeling is that moving to a consolidate solution with a good ui and >> good search capabilities will free up a bit of time initially, allow >> things to scale better in the longer term, and provide a better >> experience for everybody. >> >> Let me know what you think. One issue is w/regards to hosting. Forums >> running something like phpBB would obviously incur some bandwidth. >> Thomas, I presume the host the website is on is out, in that respect, >> right? >> >> Colin >> >> >> >> >> ------------------------------------------------------- >> This SF.Net email sponsored by Black Hat Briefings & Training. >> Attend Black Hat Briefings & Training, Las Vegas July 24-29 - digital >> self defense, top technical experts, no vendor pitches, unmatched >> networking opportunities. Visit www.blackhat.com >> _______________________________________________ >> Springframework-developer mailing list >> Spr...@li... >> https://lists.sourceforge.net/lists/listinfo/springframework-developer >> > > > > ------------------------------------------------------- > This SF.Net email sponsored by Black Hat Briefings & Training. > Attend Black Hat Briefings & Training, Las Vegas July 24-29 - digital > self defense, top technical experts, no vendor pitches, unmatched > networking opportunities. Visit www.blackhat.com > _______________________________________________ > Springframework-developer mailing list > Spr...@li... > https://lists.sourceforge.net/lists/listinfo/springframework-developer > > |
