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From: Colin S. <col...@ex...> - 2004-07-01 14:18:19
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We've talked about this briefly before, but I propose that we actually go ahead and for support purposes consolidate the existing SourceForge forums and the user mailing list into one or more forums run using some decent forum software (phpBB looks quite good; it's what's used by hibernate.org). The SF forums are fairly horrific from both the point of view of people trying to get help (search is really bad, threading is really bad, they are slow, etc.), and the people trying to provide support (general management and visibility of threads, slowness). The mailing list is fine for what it is, but given the fact that most people don't run mail clients which do proper threading, and I doubt most people know about the searchable history archives at gmane, it's not terribly efficient either. We've got a limited amount of resources available towards support, and my feeling is that moving to a consolidate solution with a good ui and good search capabilities will free up a bit of time initially, allow things to scale better in the longer term, and provide a better experience for everybody. Let me know what you think. One issue is w/regards to hosting. Forums running something like phpBB would obviously incur some bandwidth. Thomas, I presume the host the website is on is out, in that respect, right? Colin |