Menu

#85 Unable to start Configurator.exe on Windows 10 (Nov 2018)

1.x
open
nobody
None
2018-12-18
2018-11-14
No

I installed EAPO on Windows 10 (Version: 1803, OS Build: 17134.407), but I can not start the Configurator.exe or Editor.exe ... both silently seems to crash, but I was able to see some crash details in the Windows event-viewer log (sry that it's german, I hope it still gives the necessary insight):

Name der fehlerhaften Anwendung: Configurator.exe, Version: 0.0.0.0, Zeitstempel: 0x596fb91f
Name des fehlerhaften Moduls: Configurator.exe, Version: 0.0.0.0, Zeitstempel: 0x596fb91f
Ausnahmecode: 0xc000041d
Fehleroffset: 0x0000000000012654
ID des fehlerhaften Prozesses: 0x1008
Startzeit der fehlerhaften Anwendung: 0x01d47c2a685c2775
Pfad der fehlerhaften Anwendung: C:\Program Files\EqualizerAPO\Configurator.exe
Pfad des fehlerhaften Moduls: C:\Program Files\EqualizerAPO\Configurator.exe
Berichtskennung: 42ba1859-1f1d-4f88-a364-f992caeda321
Vollständiger Name des fehlerhaften Pakets: 
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: 

Therefore EAPO does not work on my system currently.
Thanks for any help.

Discussion

  • Melinda

    Melinda - 2018-12-11

    It started crashing for me in build 18298.1000, which was released yesterday to the fast ring for Windows Insiders. I got around it by running Configurator.exe in Windows 8 compatibility mode. I haven't tested the other modes yet, but so far it has worked for me. Good luck!

     
  • Scott Wade

    Scott Wade - 2018-12-12

    Thx for the tip. Same problem here and only running in Win 8 compatibility mode worked! It started with build 18298 for me as well. Running Configurator.exe (dependency on the Microsoft Visual C++ 2013 runtime) crashes.

    Faulting application name: Configurator.exe, version: 0.0.0.0, time stamp: 0x596fb91f
    Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f83ff
    Exception code: 0xc0000409
    Fault offset: 0x0000000000074a30
    Faulting process id: 0x1598
    Faulting application start time: 0x01d491d7650aecf5
    Faulting application path: C:\Program Files\EqualizerAPO\Configurator.exe
    Faulting module path: C:\Program Files\EqualizerAPO\MSVCR120.dll
    Report Id: a51d23dc-8726-4d90-bc8e-482da73bbb52
    Faulting package full name:
    Faulting package-relative application ID:

     

Log in to post a comment.

MongoDB Logo MongoDB