#109 Configurator / Editor not launching?

[asd]

Hello! My Equalizer APO configurator won't launch, its supposed to on install but just closes the installer normally without launching it. I try launching it in the directory I installed it to and nothing happens, same with the editor. Any help? I use Windows10 64 bit.

[Joshua Nakhoul]

I'm experiencing the same thing. Launching any file from the directory does absolutely nothing and launching in compatibility mode does not change it either.

[Niklas Petersson]

I would also add that i got the same issue that the editor no longer launches for me on Windows 10 x64 update 1909. I installed the program about a month ago and configured all my settings and it was working then but it is no longer launching and i get a crash as soon as i open the application. (The settings i set up earlier still work but i cant change them since it dont launch.) im using ver 1.2.1

Edit: I tried to clear my config.txt file so it has nothing to do with that.

[Peter Verbeek]

Maybe doing a sequence of uninstalling and reinstalling Equalizer APO helps.

[Joshua Nakhoul]

This was the first thing I tried. It didn't do anything, so I had to roll back to a previous version (which works)

[pATCheS]

I had to downgrade to 1.1.2. Both 1.2 and 1.2.1 crash immediately. Here's the Event Log crash data from 1.2.1, in case it helps:

Faulting application name: Configurator.exe, version: 0.0.0.0, time stamp: 0x5cfe3d2a
Faulting module name: Configurator.exe, version: 0.0.0.0, time stamp: 0x5cfe3d2a
Exception code: 0xc0000005
Fault offset: 0x00000000000126d4
Faulting process id: 0x49c8
Faulting application start time: 0x01d5ce8d419ae7e6
Faulting application path: C:\Program Files\EqualizerAPO\Configurator.exe
Faulting module path: C:\Program Files\EqualizerAPO\Configurator.exe
Report Id: e2e44e32-7229-4382-9a37-c34149fb59de
Faulting package full name:
Faulting package-relative application ID:

[William Grant]

Steps to fix this issue (version 1.2):

1. Open regedit.exe
2. Navigate to Computer\HKEY_CURRENT_USER\Software\EqualizerAPO\Configuration Editor
3. Delete the windowState entry

Steps to reproduce this bug:

1. Undock Analysis Panel into separate window (leaving visible, don't close).
2. Close Configuration Editor
3. Try to launch

Okay devs, there is the repro and a workaround. Please fix :)

[BreadCat]

Holy shit, it works. Thank you so much

[Peter Verbeek]

Great workaround, William.

I'm not an expert on the program code of Equalizer APO and the QT5 Gui library. It might be that the code doesn't account for the proper saving of the window state and geometry of the detached analysis panel. Unfortunately, I can't provide the developer more info as my knowledge is limited.