Menu

Equalizer not opening on windows 11, Need help.

2024-06-02
3 days ago
1 2 > >> (Page 1 of 2)
  • Jayden Cameron

    Jayden Cameron - 2024-06-02

    Hello, I've been trying to use apo for a while now, There is so really annoying bug thats pissing me off, I try to open the configurator, Or the editor, None of them open, No menu opens, Nothing opens for it to even crash, Just blank, I really need help.

     
  • Peter Verbeek

    Peter Verbeek - 2024-06-02

    It seems there are 2 main issues why the Configurator and Configuration Editor won't open. Btw. If it's only the Configuration Editor and you're using Equalizer APO 1.2.1 or lower then it's another issue.

    Issue 1. An antimalware or firewall app prevents the starting of the Configurator/Configuration Editor because both do several things in the Windows Registry and this will be blocked.
    Issue 2. One audio device can't be accessed causing the Configurator/Configuration Editor not to start up.

    Most of the time it's issue 2. One audio device, usually a Bluetooth or a USB one, isn't registered exactly as Windows prescribes. Usually Windows itself is able to use the device without any problem but getting the features of this device by reading its data from the Windows registry will crash both apps. Unfortunately sometimes this might happen to a basic device such as the ones with input/output jacks.

    To troubleshoot: Uninstall every Bluetooth and USB audio device just to see if one of the apps are starting up correctly. Then try to figure out which audio device causes the problem.

     
    • Jayden Cameron

      Jayden Cameron - 2024-06-02

      It's not issue 1 because i turned off windows defender fully, And i'll try the issue 2

       
  • Jayden Cameron

    Jayden Cameron - 2024-06-02

    It used to work, But suddenly it just stopped opening, But when i opened it, It used to eq my mic without showing up, But one time my mic disconnected, And the configurator Bugged out.

     

    Last edit: Jayden Cameron 2024-06-02
    • Peter Verbeek

      Peter Verbeek - 2024-06-02

      Is your mic a USB one? If so, of which brand?

      It might be that some Windows update included an update of the audio drivers. Perhaps this new mic driver is causing the issue. In the case of a USB one (usually as part of a headset) it might be that a update of the software causes the issue.

      Also, it seems that some have solved the issue by installing an older version of Equalizer APO. I believe it's 1.1.2. But this one doesn't support VST plugins (if I remember correctly).

       
  • Jayden Cameron

    Jayden Cameron - 2024-06-02
    Post awaiting moderation.
  • Jayden Cameron

    Jayden Cameron - 2024-06-02

    Yes, It's a USB one, It's a Hyper X quadcast S, And yes the issue is solved by 1.1.2, But There's no point of having apo if you cant add VST plugins, That's all i need from apo, I Don't know the issue, I'm really upset by this.

     
    • Juha

      Juha - 2024-06-02

      Can you attach the config.txt file where to EqualizerAPO stores your configuration settings?

       
      • Jayden Cameron

        Jayden Cameron - 2024-06-02

        I think i can.

         
        • Juha

          Juha - 2024-06-03

          I meant attach to here discussion board.

           
      • Jayden Cameron

        Jayden Cameron - 2024-06-02

        It doesn't even work so i can attach stuff.

         
    • Peter Verbeek

      Peter Verbeek - 2024-06-02

      I'm really upset by this.

      Why do you need a VST plugin? If for EQ-ing then perhaps look at the Peace equalizer. It has plenty ways to EQ.

      Of course for more exotic things like compression VST's are great. Also the software of HyperX may be needed for surround sound on a headset. If not then you can uninstall it and go with a standard USB device driver of Windows. Or perhaps install a former version of the HyperX software which doesn't have the issue.

      Btw. Your post before your last one needs moderation of the developer of Equalizer APO. We can't read its contents.

       
      • Jayden Cameron

        Jayden Cameron - 2024-06-02

        I don't know why my post needs moderation, Lol, Do you have any social media i can contact you on ?, I really need assistance in eqing my mic the way it was, My discord is "ageregressor", If you do not desire to assist me, I thank you for assisting me here.

         
      • Jayden Cameron

        Jayden Cameron - 2024-06-03

        I noticed something, I also cannot use peace equalizer, Because i cannot connect my microphone on the configurator, Isn't that how it works ?, So if apo equalizer doesn't work, Peace equalizer doesn't work either, Because i can't select my microphone on Configurator

         
        • Juha

          Juha - 2024-06-03
          • open config.txt in some pure ASCII editor (Notepad++ as for an example)
          • make a copy of it with some other name
          • empty **config.txt ** and save it to same location you opened it from

          This is kind of reset for EqualizerAPO.

           
          • Jayden Cameron

            Jayden Cameron - 2024-06-03

            Doesn't work sadly.

             
        • Peter Verbeek

          Peter Verbeek - 2024-06-03

          Isn't that how it works ?

          Yes, if you can't start up the Configurator or your mic isn't mentioned in the Configurator, even after connecting it and switching it on, then that's a big issue. None of the interfaces like the Configuration Editor or Peace equalizer can be used. So first we need to figure out how the Configurator can be started. Or have you managed to start it up already?

           
          • Jayden Cameron

            Jayden Cameron - 2024-06-03

            Didn't manage to start it up, It's literally an unknown issue, It used to work, But suddenly it stopped, I don't know what to do.

             
            • Peter Verbeek

              Peter Verbeek - 2024-06-03

              I would uninstall the HyperX software and uninstall the audio driver of the Quadcast S mic if it wasn't uninstall already during the uninstall process of the HyperX software. If afer this the Configurator does start then the mic audio driver gives the issue.

               
              • Jayden Cameron

                Jayden Cameron - 2024-06-03

                How do i install it back after i uninstall it ?

                 
                • Peter Verbeek

                  Peter Verbeek - 2024-06-03

                  Depends if the HyperX software included the mic audio device driver. If so then it's a matter of installing the HyperX software again, well that is if you have installed this software in the first place. If the mic audio device driver is a standard Windows one installed by Windows then things are different. In that case it's odd if the Configurator doesn't start due to this standard mic driver and perhaps something else is going on.

                  Btw. If you were able to start Configurator before and now you can't, it's almost always about some Windows update messing things up. Some have noticed that a next update was the solution and some have reverted back to a former update. So the best thing to do is to be conservative in installing Windows updates.

                   
  • Juha

    Juha - 2024-06-04

    You could try by starting Windows in safe mode. Does Configurator open then ?

     
  • Josh Lai

    Josh Lai - 2026-01-21

    Regarding Issue 2 - One audio device can't be accessed causing the Configurator/Configuration Editor not to start up.
    Is it possible for EqualizerAPO to log this information in the log file? That way it could be easier to debug which device is causing the problem rather than needing to uninstall every audio device.
    I'm experiencing a similar issue where all versions including and after v1.2 no longer launch.

     
    • Peter Verbeek

      Peter Verbeek - 2026-01-21

      Lately I've been checking out the source code of the Device Selector, mainly how it handles errors when one audio device gives an error. It seems to me that the list of devices, render and capture, will be empty at any error. Or worse, crashes the Device Selector at startup.

      Also, I don't see any logging points which might help the user. However, when an error message presents the GUID of the audio device, in theory one could remove this device from the Windows registry as it's located by this GUID in the render and capture subkeys of HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\MMDevices\Audio. But I'm not sure of the consequences when bluntly removing an audio device over there. At least one should make a backup by exporting the registry key of the audio device. Besides, the audio device by its GUID is registered in several place in the Windows registry.

      A few things are clear. The erroneous device can be a "left-over" which may need to be cleared up by some Windows utility. And the way the developer gets to the list of devices isn't the best way. A developer should do this through the API's of Windows and not through the Windows registry as it may contain garbage.

       
      • Jayden Cameron

        Jayden Cameron - 3 days ago
        Post awaiting moderation.
1 2 > >> (Page 1 of 2)

Log in to post a comment.

MongoDB Logo MongoDB