Search Results for "call"
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Showing 60 open source projects for "call"
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tika-python
Python binding to the Apache Tika™ REST services
A Python port of the Apache Tika library that makes Tika available using the Tika REST Server. This makes Apache Tika available as a Python library, installable via Setuptools, Pip and easy to install. To use this library, you need to have Java 7+ installed on your system as tika-python starts up the Tika REST server in the background. To get this working in a disconnected environment, download a tika server file (both tika-server.jar and tika-server.jar.md5, which can be found here) and set... -
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Prophet
Tool for producing high quality forecasts for time series data
Prophet is a procedure for forecasting time series data based on an additive model where non-linear trends are fit with yearly, weekly, and daily seasonality, plus holiday effects. It works best with time series that have strong seasonal effects and several seasons of historical data. Prophet is robust to missing data and shifts in the trend, and typically handles outliers well. Prophet is used in many applications across Facebook for producing reliable forecasts for planning and goal... -
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Safe Eyes
Protect your eyes from eye strain using this simple break reminder
...Safe Eyes show a system notification before breaks and an audible alert at the end of breaks. Even if you are a few steps away from your computer, you can hear the call for back to work. If you are working with a fullscreen application, Safe Eyes will not bother you. It also can sense if your system is idle and postpone the break based on the idle period. -
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xyOps
A complete workflow automation and server monitoring system
xyOps is an all-in-one operations platform that combines job scheduling, workflow automation, server monitoring, alerting, and incident response into a single cohesive system. Instead of stitching together separate tools for cron jobs, runbooks, health checks, on-call alerts, and incident workflows, xyOps aims to keep the whole automation and reliability stack in one place. It is built with developers and ops teams in mind, emphasizing control, extensibility, and the ability to run the platform anywhere without vendor lock-in. A core theme is transparency: you can see what automation is running, why it ran, what it touched, and how it behaved over time, which is critical when you are debugging production issues. ... -
Build Agents and Models on One PlatformGemini Enterprise Agent Platform is Google Cloud's comprehensive platform for developers to build, scale, govern, and optimize agents and models. Choose from Google's most advanced models and third-party models like Anthropic's Claude Model Family.
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ictcrm
Open source CRM with built-in contact centre integration
An open source CRM built on SuiteCRM and wired into our contact centre stack, so the customer record and the phone call are not sitting in two separate systems. The CRM side is what you would expect: accounts, contacts, leads, opportunities, cases and campaigns, with the reporting and workflow SuiteCRM already gives you. What we added is the telephony integration. Calls can be placed from a record, an inbound call can bring the matching record up, and campaign activity flows back into the CRM instead of living in a separate dialer report. ... -
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Asterisk GUI client, VICIdial
VICIdial Contact Center Suite
This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIdial inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers. -
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Group Office groupware and CRM
Take your office and CRM into the cloud!
...It makes your daily office tasks easier. Share projects, calendars, files and e-mail online. It is a complete solution for all your online office needs. From a customer phone call to a project and finally an invoice. The support system helps to keep your customers happy. Group Office is fast, secure and has privacy by design. You can stay in full control of your data by self hosting your cloud and e-mail. Our document editing solution keeps all data on the secured server instead of synchronising it to all user devices. ... -
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CTI Server for Avaya
The ctiSVR is a CTI server for IVR system and front-end applications
...The tool uses TSAPI library to monitor IVR and agent extensions, it hides the technical details of TSAPI and provide a simple REST, WebSocket and OCX interface for IVR system and front-end applications to perform CTI call control functions. The ctiSVR program supports passing of customized user data between different kind of CTI software when a customized DLL is developed. -
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CTI Server for Avaya
The ivrSVR is a CTI server for IVR system and front-end applications
...The tool uses TSAPI library to monitor IVR and agent extensions, it hides the technical details of TSAPI and provide a simple REST, WebSocket and OCX interface for IVR system and front-end applications to perform CTI call control functions. The ivrSVR program supports passing of customized user data between different kind of CTI software when a customized DLL is developed. -
Demo Series - Small Business Backup By VeeamWatch this on-demand demo series and learn how to protect your Microsoft 365 data with clear, simple, actionable steps that are easy to implement for businesses of all sizes.
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CalLite CRM
Software per Call Center
...Tu potrai, da ogni dispositivo fisso o mobile, amministrare e controllare l’attività del tuo Call Center. -
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Easy Database Forms For All
Create Web Based Forms Quickly, With In-built DB, For All Your Teams
Please watch the video till 18m:00s / screenshots below for easy installation steps. This video is taken from my other project, with many similarities and some naming differences. After installation, login to the Administrator Page with : Username : root Password : change_this and look at the team1 database and the sample_table in it, from all aspects. You can now create your own tables/forms. Also, login into the team1 user page ( from homepage ) with : Username : team1... -
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Monica
Personal CRM. Remember everything about your friends, family, etc.
...Monica provides an easy-to-use interface to store everything you know about your loved ones. Monica is for people who have jobs, a family, and are busy trying to find a good work/life balance. So busy, that they don’t have time anymore to remember to call a friend, say happy birthday to a nephew, or remember to invite someone special for dinner next week. The older we get, the more life gets in the way. It’s sad, but it’s the reality. -
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JasperStarter
Running JasperReports from command line
JasperStarter is a command line launcher and batch compiler for JasperReports. -
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RxLifecycle
Lifecycle handling APIs for Android apps using RxJava
...The way in which it does so varies based on the type. If a sequence requires the Subscription.unsubscribe() behavior, then it is suggested that you manually handle the Subscription yourself and call unsubscribe() when appropriate. -
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DMCC Logger for Avaya
The DMCCLogger uses DMCC API to record calls for Avaya CM
The Avaya DMCC Logger (DMCCLogger) is a server program that uses Avaya DMCC API to implement call recording for Avaya Aura Communication Manager. DMCCLogger supports Multiple Registration (MR) and Single Step Conference (SSC) recording methods. DMCCLogger receives RTP streams from Avaya Aura CM directly and converts the RTP data to WAV or MP3 file using conversion tool such as ffmpeg. Call details information is stored in MySQL database, a web based software called DMCCLoggerWeb is developed for searching of call records based on information such as calling number, called number, agent ID, etc. ... -
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Avaya Monitoring Tool
Monitor trunk and hunt group and sends notification emails
This program monitor Avaya resouces such as trunk and hunt group, it sends notification emails when default conditions such as no available trunk or no login agent is found. It can be integrated with Nagios and graph can be plotted in Nagios web page. -
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IT KASM
IT Management Tool for managing IT operational functions
Throw IT in the KASM - LIVE DEMO is online - http://demo.itkasm.com The IT KASM is a management tool (and framework) to manage almost anything in an IT organization. If you can think it, IT KASM can probably manage it. In the fast pace world of IT as a service organization, IT Professionals need to provide quick and accurate information, support, and service. IT KASM is extremely easy to use, full UI, easy to set up in minutes. The IT KASM is all about speed, functionality,... -
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oreka
Enterprise telephony recording and retrieval system
...The project currently supports recording voice from VoIP SIP, Cisco Skinny (aka SCCP), raw RTP and audio sound device and runs on multiple operating systems and database systems. It can record audio from most PBX and telephony systems such as BroadWorks, Metaswitch, Asterisk, FreeSwitch, OpenSIPS, Avaya, Nortel, Mitel, Siemens, Cisco Call Manager, Cosmocom, NEC, etc... It is amongst others being used in Call Centers and Contact Centers for Quality monitoring (QM) purposes. -
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Avaya Agent Status Notification Light
Agent Status Notification Light for Avaya
...The software integrated with a USB lighting device and showing the agent status by turning on or flashing the device with different color. For example, the software can be configured to show agent idle with green color and on call with red color. -
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Activa brings the Asterisk IP PBX to the call center. Built on top of Asterisk, Activa components enable successful call center implementations adding value in areas such as computer telephony, screenpop&click2dial, agent control, automatic dialing...
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Komendant ERP
ERP, IP PBX, Accounting, CRM, Time tracking, and etc.
Comprehensive business management system The full-cycle automation ERP system - [ Full Freeware ] IP PBX - Complete synchronization with CRM system - Call accounting for PBX (PBX billing) - Phone call control and monitoring - Phone recording systems Accounting, Financial management - Trade management, warehouse - Management and tax accounting Corporate information system - Client relations management system (CRM) - Project, tasks, orders management - On-line conferences (forums) - Instant messenger, chat, sending SMS Staff management system [HRM] - Personnel records, documents circulation - Time and Attendance tracking system - Computer usage monitoring (time tracking) - Work time accounting (five levels) - Accrual and deduction system - Fines system (two levels) - Salary calculation Access control systems Management of access rights to the premises Video surveillance system (IP,Analog) Photofixation, Videofixation Technological process automation -
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Avaya Asterisk Logger
The AstLogger enable call recording in Asterisk for Avaya system.
The Avaya Asterisk Logger is a server module that triggers call recording on Asterisk for the Avaya system. The software uses Avaya TSAPI library, it makes Single Step Conference (SSC) call to an agent extension in Avaya side and bridge the voice path with Asterisk. After voice path bridged between Avaya and Asterisk, Asterisk is responsible for the call recording. Call details information is stored in MySQL database, web based software can be developed to search call records based on information such as calling number, called number, agent ID, etc. ... -
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Calibrate
Call Auditing and Reporting Tool
Calibrate is an open source and free, multi-user, interactive call auditing and reporting software. It has predefined call parameters, scoring formula, predefined guidelines for parameters, and can generate reports. Calibrate (C) Shine Jayakumar 2016-2017 (shine_hack@yahoo.com) This program is free software: you can redistribute it and/or modify it under the terms of the GNU Affero General Public License as published by the Free Software Foundation, either version 3 of the License, or (at your option) any later version. ... -
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Abandon Call Monitoring Tool
Monitor Abandon and Short Duration Calls using Avaya TSAPI library
This monitoring tool uses Avaya TSAPI library, it monitors incoming calls from Avaya VDN and display the abandon and short duration calls information for call center operation. It writes call information data to Splunk so you can analysis call center traffic pattern and details. -
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Call Generator for Avaya
Bulk call generator for Avaya
This program makes bulk calls for Avaya platform testing. It is used in load test of IVR application and agent CTI application.
