Showing 52 open source projects for "call"

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    Ship Agents Faster

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  • 1
    tika-python

    tika-python

    Python binding to the Apache Tika™ REST services

    A Python port of the Apache Tika library that makes Tika available using the Tika REST Server. This makes Apache Tika available as a Python library, installable via Setuptools, Pip and easy to install. To use this library, you need to have Java 7+ installed on your system as tika-python starts up the Tika REST server in the background. To get this working in a disconnected environment, download a tika server file (both tika-server.jar and tika-server.jar.md5, which can be found here) and set...
    Downloads: 0 This Week
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  • 2
    Prophet

    Prophet

    Tool for producing high quality forecasts for time series data

    Prophet is a procedure for forecasting time series data based on an additive model where non-linear trends are fit with yearly, weekly, and daily seasonality, plus holiday effects. It works best with time series that have strong seasonal effects and several seasons of historical data. Prophet is robust to missing data and shifts in the trend, and typically handles outliers well. Prophet is used in many applications across Facebook for producing reliable forecasts for planning and goal...
    Downloads: 11 This Week
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  • 3
    Safe Eyes

    Safe Eyes

    Protect your eyes from eye strain using this simple break reminder

    ...Safe Eyes show a system notification before breaks and an audible alert at the end of breaks. Even if you are a few steps away from your computer, you can hear the call for back to work. If you are working with a fullscreen application, Safe Eyes will not bother you. It also can sense if your system is idle and postpone the break based on the idle period.
    Downloads: 5 This Week
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  • 4
    Asterisk GUI client, VICIdial

    Asterisk GUI client, VICIdial

    VICIdial Contact Center Suite

    This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIdial inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers.
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    Downloads: 45 This Week
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  • 5
    Group Office groupware and CRM

    Group Office groupware and CRM

    Take your office and CRM into the cloud!

    ...It makes your daily office tasks easier. Share projects, calendars, files and e-mail online. It is a complete solution for all your online office needs. From a customer phone call to a project and finally an invoice. The support system helps to keep your customers happy. Group Office is fast, secure and has privacy by design. You can stay in full control of your data by self hosting your cloud and e-mail. Our document editing solution keeps all data on the secured server instead of synchronising it to all user devices. ...
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    Downloads: 56 This Week
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  • 6

    CTI Server for Avaya

    The ctiSVR is a CTI server for IVR system and front-end applications

    ...The tool uses TSAPI library to monitor IVR and agent extensions, it hides the technical details of TSAPI and provide a simple REST, WebSocket and OCX interface for IVR system and front-end applications to perform CTI call control functions. The ctiSVR program supports passing of customized user data between different kind of CTI software when a customized DLL is developed.
    Downloads: 0 This Week
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  • 7

    CTI Server for Avaya

    The ivrSVR is a CTI server for IVR system and front-end applications

    ...The tool uses TSAPI library to monitor IVR and agent extensions, it hides the technical details of TSAPI and provide a simple REST, WebSocket and OCX interface for IVR system and front-end applications to perform CTI call control functions. The ivrSVR program supports passing of customized user data between different kind of CTI software when a customized DLL is developed.
    Downloads: 0 This Week
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  • 8
    CalLite CRM

    CalLite CRM

    Software per Call Center

    ...Tu potrai, da ogni dispositivo fisso o mobile, amministrare e controllare l’attività del tuo Call Center.
    Downloads: 0 This Week
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  • 9
    Easy Database Forms For All

    Easy Database Forms For All

    Create Web Based Forms Quickly, With In-built DB, For All Your Teams

    Please watch the video till 18m:00s / screenshots below for easy installation steps. This video is taken from my other project, with many similarities and some naming differences. After installation, login to the Administrator Page with : Username : root Password : change_this and look at the team1 database and the sample_table in it, from all aspects. You can now create your own tables/forms. Also, login into the team1 user page ( from homepage ) with : Username : team1...
    Downloads: 1 This Week
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  • 10
    Monica

    Monica

    Personal CRM. Remember everything about your friends, family, etc.

    ...Monica provides an easy-to-use interface to store everything you know about your loved ones. Monica is for people who have jobs, a family, and are busy trying to find a good work/life balance. So busy, that they don’t have time anymore to remember to call a friend, say happy birthday to a nephew, or remember to invite someone special for dinner next week. The older we get, the more life gets in the way. It’s sad, but it’s the reality.
    Downloads: 1 This Week
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  • 11

    JasperStarter

    Running JasperReports from command line

    JasperStarter is a command line launcher and batch compiler for JasperReports.
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    Downloads: 118 This Week
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  • 12

    Avaya Monitoring Tool

    Monitor trunk and hunt group and sends notification emails

    This program monitor Avaya resouces such as trunk and hunt group, it sends notification emails when default conditions such as no available trunk or no login agent is found. It can be integrated with Nagios and graph can be plotted in Nagios web page.
    Downloads: 0 This Week
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  • 13
    IT KASM

    IT KASM

    IT Management Tool for managing IT operational functions

    Throw IT in the KASM - LIVE DEMO is online - http://demo.itkasm.com The IT KASM is a management tool (and framework) to manage almost anything in an IT organization. If you can think it, IT KASM can probably manage it. In the fast pace world of IT as a service organization, IT Professionals need to provide quick and accurate information, support, and service. IT KASM is extremely easy to use, full UI, easy to set up in minutes. The IT KASM is all about speed, functionality,...
    Downloads: 0 This Week
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  • 14

    oreka

    Enterprise telephony recording and retrieval system

    ...The project currently supports recording voice from VoIP SIP, Cisco Skinny (aka SCCP), raw RTP and audio sound device and runs on multiple operating systems and database systems. It can record audio from most PBX and telephony systems such as BroadWorks, Metaswitch, Asterisk, FreeSwitch, OpenSIPS, Avaya, Nortel, Mitel, Siemens, Cisco Call Manager, Cosmocom, NEC, etc... It is amongst others being used in Call Centers and Contact Centers for Quality monitoring (QM) purposes.
    Downloads: 4 This Week
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  • 15

    Avaya Agent Status Notification Light

    Agent Status Notification Light for Avaya

    ...The software integrated with a USB lighting device and showing the agent status by turning on or flashing the device with different color. For example, the software can be configured to show agent idle with green color and on call with red color.
    Downloads: 0 This Week
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  • 16
    Activa brings the Asterisk IP PBX to the call center. Built on top of Asterisk, Activa components enable successful call center implementations adding value in areas such as computer telephony, screenpop&click2dial, agent control, automatic dialing...
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    Downloads: 3 This Week
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  • 17
    Komendant ERP

    Komendant ERP

    ERP, IP PBX, Accounting, CRM, Time tracking, and etc.

    Comprehensive business management system The full-cycle automation ERP system - [ Full Freeware ] IP PBX - Complete synchronization with CRM system - Call accounting for PBX (PBX billing) - Phone call control and monitoring - Phone recording systems Accounting, Financial management - Trade management, warehouse - Management and tax accounting Corporate information system - Client relations management system (CRM) - Project, tasks, orders management - On-line conferences (forums) - Instant messenger, chat, sending SMS Staff management system [HRM] - Personnel records, documents circulation - Time and Attendance tracking system - Computer usage monitoring (time tracking) - Work time accounting (five levels) - Accrual and deduction system - Fines system (two levels) - Salary calculation Access control systems Management of access rights to the premises Video surveillance system (IP,Analog) Photofixation, Videofixation Technological process automation
    Downloads: 2 This Week
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  • 18

    Avaya Asterisk Logger

    The AstLogger enable call recording in Asterisk for Avaya system.

    The Avaya Asterisk Logger is a server module that triggers call recording on Asterisk for the Avaya system. The software uses Avaya TSAPI library, it makes Single Step Conference (SSC) call to an agent extension in Avaya side and bridge the voice path with Asterisk. After voice path bridged between Avaya and Asterisk, Asterisk is responsible for the call recording. Call details information is stored in MySQL database, web based software can be developed to search call records based on information such as calling number, called number, agent ID, etc. ...
    Downloads: 1 This Week
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  • 19
    Calibrate

    Calibrate

    Call Auditing and Reporting Tool

    Calibrate is an open source and free, multi-user, interactive call auditing and reporting software. It has predefined call parameters, scoring formula, predefined guidelines for parameters, and can generate reports. Calibrate (C) Shine Jayakumar 2016-2017 (shine_hack@yahoo.com) This program is free software: you can redistribute it and/or modify it under the terms of the GNU Affero General Public License as published by the Free Software Foundation, either version 3 of the License, or (at your option) any later version. ...
    Downloads: 0 This Week
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  • 20

    Abandon Call Monitoring Tool

    Monitor Abandon and Short Duration Calls using Avaya TSAPI library

    This monitoring tool uses Avaya TSAPI library, it monitors incoming calls from Avaya VDN and display the abandon and short duration calls information for call center operation. It writes call information data to Splunk so you can analysis call center traffic pattern and details.
    Downloads: 0 This Week
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  • 21
    json4sapnw

    json4sapnw

    Another JSON extension for SAP ABAP

    This is a SAP addon to handle JSON data within SAP ABAP Programs. It comes in the customer exchange namespace /CEX/ and has to be installed as an SAP transport request. The addon supports object oriented JSON methods to process deep structured JSON data. Building JSON data from SAP data objects and parsing JSON data back to SAP data objects are supported. See the WIKI for some examples. Thanks to the SAP community and especially to Rüdiger Plantiko for the basic work...
    Downloads: 0 This Week
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  • 22

    Screen Pop for Avaya PBX

    Implement Screen Pop for Avaya PBX

    The ScreenPop implements screen pop function for Avaya PBX. Only web application is supported and telephony data such as AGENTID, CLI, DNIS, UCID, SPLIT, CUSTDATA and UED can be passed to the web application.
    Downloads: 0 This Week
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  • 23

    Call Center Auto Greeting Server

    Performs auto greeting function for call center agents

    Using TSAPI library, the auto greeting server barge in an asterisk extension which then plays a greeting message for an agent. The integration work enables auto greeting function for a call center.
    Downloads: 0 This Week
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  • 24

    Asterisk CDR import

    Simple web interface for mapping CDR from VoIP provider to Asterisk

    This is a simple tool to map information for the cost of phone calls given by your VoIP provider, to the call log inside your Asterisk. As a result, you will know how much each of your employees has spent for phone calls. Additionally, this tool shows information about the assigned DID and CLIP numbers in Asterisk. This is helpful to identify obsolete, duplicate and multiple assignments.
    Downloads: 0 This Week
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  • 25
    jdbc4sapnw

    jdbc4sapnw

    JDBC driver for accessing SAP NetWeaver based systems

    jdbc4sapnw is a read-only jdbc driver for SAP NetWeaver ABAP stack systems. The driver uses the SAP Java Connector 3 (sapjco3) middleware to call the SAP system. There are no extensions required at the SAP systems by default. Only available remote functions will be used to extract data from sap (RFC technology). A valid SAP user is required for logon. The major goal for this project is to provide SAP data to other java based tools in a direct way (e.g. DB Visualizer, KNIME,...). ...
    Downloads: 0 This Week
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