This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIdial inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers.

Features

  • Inbound, Outbound Blended Call, Email & Chat Handling
  • Web-based agent and administrative interfaces
  • Full recording and logging
  • Virtually unlimited IVR and Voicemail boxes
  • USA, UK and Canada regulatory compliance
  • Web-configurable custom data fields

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Categories

Chat, Telephony, CRM

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User Reviews

  • Works well for me!

  • Stupid fast install.

  • Great open source application.

  • A very good!

  • Good work, thanks!

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Additional Project Details

Languages

English, Spanish

Intended Audience

Customer Service, Telecommunications Industry

User Interface

X Window System (X11), Win32 (MS Windows), Web-based

Programming Language

Perl, PHP, JavaScript

Database Environment

SQL-based

Registered

2003-11-17