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This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIdial inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers.
VICIdial call center optimization tools, monitoring utilities, and per
VICIdial call center optimization tools, scripts, and monitoring utilities for system administrators and call center managers. Includes performance tuning guides, AMD (Answering Machine Detection) analysis tools, compliance automation scripts, and real-time monitoring dashboards for VICIdial-based contact centers running on Asterisk PBX.
Full-stack observability with actually useful AI | Grafana Cloud
Our generous forever free tier includes the full platform, including the AI Assistant, for 3 users with 10k metrics, 50GB logs, and 50GB traces.
Built on open standards like Prometheus and OpenTelemetry, Grafana Cloud includes Kubernetes Monitoring, Application Observability, Incident Response, plus the AI-powered Grafana Assistant. Get started with our generous free tier today.
GoAutoDial is an all-in-one open source Vicidial administrator utility that enables you to manage your Vicidial - CentOS based server. Package includes Vicidial web admin, GoAutoDial admin, NEW AgentUI. For more info, please visit www.goautodial.com.
Combination Telephony Engine (presently Asterisk) PBX (in progress FreePBX) and AutoDialer (presently Vicidial) loaded onto Gentoo with detailed instructions. From blank machine to up and running in roughly 3 hours (mostly compile time, by advanced user)