Search Results for "agent"
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Showing 9 open source projects for "agent"
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1
DenchClaw
Fully Managed OpenClaw Framework for all knowledge work ever
DenchClaw is a local-first AI-powered CRM and productivity platform built on top of the OpenClaw framework, designed to transform a user’s entire computer into a programmable, agent-driven workspace. Unlike traditional cloud-based CRMs or AI tools, it runs entirely on the user’s machine and exposes a web interface locally, allowing full control over data, workflows, and automation without relying on external servers. The system combines database management, browser automation, and AI reasoning into a unified interface where users can interact with their data and tools using natural language commands. ... -
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Asterisk GUI client, VICIdial
VICIdial Contact Center Suite
This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIdial inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers. -
3
CTI Server for Avaya
The ctiSVR is a CTI server for IVR system and front-end applications
The ctiSVR is a CTI server for IVR system and front-end applications. The tool uses TSAPI library to monitor IVR and agent extensions, it hides the technical details of TSAPI and provide a simple REST, WebSocket and OCX interface for IVR system and front-end applications to perform CTI call control functions. The ctiSVR program supports passing of customized user data between different kind of CTI software when a customized DLL is developed. -
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CTI Server for Avaya
The ivrSVR is a CTI server for IVR system and front-end applications
The ivrSVR is a CTI server for IVR system and front-end applications. The tool uses TSAPI library to monitor IVR and agent extensions, it hides the technical details of TSAPI and provide a simple REST, WebSocket and OCX interface for IVR system and front-end applications to perform CTI call control functions. The ivrSVR program supports passing of customized user data between different kind of CTI software when a customized DLL is developed. -
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5
Avaya Monitoring Tool
Monitor trunk and hunt group and sends notification emails
This program monitor Avaya resouces such as trunk and hunt group, it sends notification emails when default conditions such as no available trunk or no login agent is found. It can be integrated with Nagios and graph can be plotted in Nagios web page. -
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Avaya Agent Status Notification Light
Agent Status Notification Light for Avaya
AgentLight is software for agent status notification for Avaya contact center. The software integrated with a USB lighting device and showing the agent status by turning on or flashing the device with different color. For example, the software can be configured to show agent idle with green color and on call with red color. -
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Avaya Asterisk Logger
The AstLogger enable call recording in Asterisk for Avaya system.
...The software can also act as an auto-greeting server for call center agents, multiple greetings can be defined for an agent. E.g. different greeting for service, sales or support calls. -
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Call Center Auto Greeting Server
Performs auto greeting function for call center agents
Using TSAPI library, the auto greeting server barge in an asterisk extension which then plays a greeting message for an agent. The integration work enables auto greeting function for a call center. -
9
Avaya Route Manager
This tool uses Avaya TSAPI library and acts as a call routing server
...Currently, the routing server supports the features below: Blocks calls when WHITELIST table is not empty and calling numbers are not defined in the table Blocks calls or or route the calls to a default destination when calling numbers are defined in the BLACKLIST table Routes calls based on User Entered Digits which defined in the UED table Routes calls directly to specific agent based on calling number which defined in the DAC table Routes calls based on calling number which defined in the MAIN table -
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