The ctiSVR is a CTI server for IVR system and front-end applications
Monitor Avaya VDN, ACD and extension objects for call analytics
The AstLogger enable call recording in Asterisk for Avaya system.
The ivrSVR is a CTI server for IVR system and front-end applications
Monitor Abandon and Short Duration Calls using Avaya TSAPI library
Performs auto greeting function for call center agents
This tool uses Avaya TSAPI library and acts as a call routing server