Search Results for "customer support"
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Showing 178 open source projects for "customer support"
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Ship Agents FasterGemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
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FreeScout Help Desk
Free self-hosted help desk & shared mailbox
FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service. -
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Open Source Point of Sale
Open Source Point of Sale is a web based point of sale application
Open Source Point of Sale (OSPOS) is a free and open-source point-of-sale system for small and medium-sized businesses. It helps manage sales, inventory, and customer data through a user-friendly web interface. OSPOS is highly customizable and supports barcode scanning, multi-language support, and detailed reporting, making it ideal for retail stores, restaurants, and small businesses seeking an affordable POS solution. -
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UVdesk Open Source
Build and make a full ticketing support system
...Build on top of Symfony and backbone.js, UVdesk community is a service-oriented, event-driven extensible open-source helpdesk system that can be used by your organization to provide efficient support to your clients effortlessly whichever way you imagine. At the heart of the helpdesk system, the core framework consists of all the necessary APIs required by your project and dependent packages to keep things running smoothly. Integrate multiple marketplaces with UVdesk to support your valuable customer. Bridge the gap between eCommerce store and customer to respond faster. ... -
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SuiteCRM
SuiteCRM - Open source CRM for the world
SuiteCRM is an open-source customer relationship management (CRM) software that serves as an alternative to proprietary CRM solutions. It offers a wide range of features for managing customer interactions, sales processes, and marketing campaigns. SuiteCRM is modular and highly customizable, making it suitable for businesses of all sizes looking to manage customer data efficiently. -
$300 Free Credits for Your Google Cloud ProjectsLaunch your next project with $300 in free Google Cloud credits—no strings attached. Test, build, and deploy without risk. Use your credits across the entire Google Cloud platform to find what works best for your needs. After your credits are used, continue with always-free tier services. Only pay when you're ready to scale. Sign up in minutes and start exploring.
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Chatwoot
Open-source customer engagement suite, an alternative to Intercom
If you have questions, are confused, or just want to understand our product better, we've got your back. Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc. Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. Talk to your customers using our live chat widget and make use of our SDK to identify a user and provide contextual support. ... -
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EspoCRM
EspoCRM – Open Source CRM Application
EspoCRM is a flexible, open-source Customer Relationship Management (CRM) platform that allows businesses to manage customer interactions, sales pipelines, marketing activities, and support processes. It is designed to be lightweight and user-friendly, with a modern web interface and strong customization capabilities. EspoCRM supports a wide range of modules and is suitable for small to medium-sized businesses looking for a self-hosted CRM solution that can be tailored to their needs. -
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EasyAppointments
Easy!Appointments - Self Hosted Appointment Scheduler
Easy!Appointments is an open-source appointment management system that helps businesses schedule and manage client appointments efficiently. It offers a web-based interface where clients can book appointments online, while administrators can manage staff schedules, services, and customer data. The system is highly customizable and can be integrated with other tools like Google Calendar, making it ideal for small businesses, clinics, and service providers. -
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FOSSBilling
Empower your hosting business with FOSSBilling
FOSSBilling is a free and open-source billing and client management solution tailored for online services businesses, particularly those in the web hosting space. It delivers a suite of tools that automate the creation and delivery of invoices, track payments, manage customer accounts, and handle service provisioning, all from a centralized web interface. Because it’s self-hosted and licensed under the Apache 2.0 license, organizations have full control over their data and can customize or... -
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Peppermint
An open source issue management & help desk solution
Peppermint is an open-source issue management and help desk solution designed as an alternative to platforms like Zendesk and Jira, offering tools for managing internal and customer support requests. -
99.99% Uptime for MySQL and PostgreSQL DatabasesCloud SQL Enterprise Plus delivers near-zero downtime with 35 days of point-in-time recovery. Supports MySQL, PostgreSQL, and SQL Server.
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Shopware
Shopware 6 is an open commerce platform based on Symfony Framework
Shopware is a comprehensive open-source e-commerce platform designed to build and manage online stores. It provides a modular and flexible architecture, making it suitable for businesses of all sizes. Shopware offers a robust set of features for product management, customer interaction, and sales analytics. Its community-driven ecosystem and wide range of plugins make it highly customizable and scalable. -
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EGroupware
Web based groupware server written in PHP
EGroupware is a web-based groupware solution for enterprise collaboration and productivity. It combines project management, email, calendaring, CRM, and file sharing in one open-source platform. EGroupware is designed for medium to large organizations looking for a self-hosted alternative to Microsoft 365 or Google Workspace. -
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Zingg
Scalable master data management and identity resolution
Zingg is an open-source entity resolution and master data management platform for finding duplicate, related, or matching records across large datasets. It uses machine learning to learn how records should be compared, reducing the need for brittle hand-written matching rules. The project is designed for data engineering and analytics teams working on customer 360, supplier 360, deduplication, fuzzy matching, data quality, and golden record workflows. Zingg runs on Apache Spark and can scale... -
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BlueSpice free (Support archive)
Our support forum has moved: community.bluespice.com
This freely available open-source software turns Wikipedia’s popular software engine MediaWiki into a fully-fledged enterprise wiki solution. Companies can continue cherishing MediaWiki’s numerous advantages and automation capabilities; with BlueSpice, they can now work even more comfortably, safely and more effectively. Compared with basic MediaWiki, BlueSpice provides, amongst other, the following enhancements: comfortable and sophisticated rights management capabilities, a visual editor... -
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LIFELINES
Survival analysis in Python
LIFELINES is a pure Python library for survival analysis, a statistical field focused on modeling time until an event occurs. It can be used for traditional cases like medical survival time, but also for business and product questions such as churn, subscription length, equipment failure, and customer retention. The library includes estimators such as Kaplan-Meier, Nelson-Aalen, and regression-based survival models. It is designed to be accessible to Python users and works well with common... -
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Airbyte
Data integration platform for ELT pipelines from APIs, databases
...Enable your data engineering teams to focus on projects that are more valuable to your business. Building and maintaining custom connectors have become 5x easier with Airbyte. With an average response rate of 10 minutes or less and a Customer Satisfaction score of 96/100, our team is ready to support your data integration journey all over the world. -
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Gumroad
Sell stuff and see what sticks
This repository contains the source code for Gumroad’s e-commerce platform, exposing how a modern creator-focused storefront and payments system is assembled. The app models products, variants, subscriptions, and checkout flows, then ties them to fulfillment, licensing, and customer communications. It implements typical marketplace concerns—order management, refunds, discounts, taxes, fraud checks, and analytics—through well-defined services and background jobs. The UI offers product pages,... -
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Komiser
Cloud environment inspector
Stay under budget by uncovering hidden costs, monitoring increases in spending, and making impactful changes based on customer recommendations. Komiser CE is a free and Open Source project with the goal to create an open cloud cost optimization project with the support of all major public cloud providers. In the last months, we’ve more than doubled our OSS downloads and expanded our community footprint. This is possible because the tool works solves real problems, and is embraced by end-users. ... -
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Eventmie
Run your own Events business with Eventmie
Create a dedicated platform for Event Planning with Laravel for Free. Eventmie is an Event planning and management Laravel package. With Eventmie, launch a dedicated platform for Event planning on your domain. Streamline the event planning process through automation. Eventmie is secure, scalable, and production-ready. Just install it into a brand new Laravel application or an existing one and start selling events for free. Streamline the event planning process through automation. Eventmie is... -
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Vtiger CRM
An enterprise-class CRM and more!
Vtiger CRM enables sales, support, and marketing teams to organize and collaborate to measurably improve customer experiences and business outcomes. Vtiger CRM also includes email, inventory, project management, and other tools, providing a complete the business management suite. Download Vtiger CRM here or sign up for a free 15-day free trial of the cloud-based application with free updates and support at https://www.vtiger.com/ -
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SuiteCRM
The multi-award winning SuiteCRM is the world's best open source CRM.
...Whether deployed on-premise, as a SaaS solution, or in a private cloud, it ensures total data sovereignty and GDPR compliance. By delivering actionable insights across sales, marketing, and support, SuiteCRM empowers teams to turn data into growth and customer loyalty. -
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Odoo
Open-source business management software
Odoo 18 is a comprehensive open-source business management software that offers a suite of integrated applications to streamline various organizational processes. Designed for flexibility and scalability, it provides tools for managing functions like sales, inventory, accounting, human resources, and customer relationships. Odoo's modular structure allows businesses to adopt only the features they need while maintaining the option to expand functionality as they grow. The open-source version... -
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iCRM Community Edition
Highly advantageous for businesses of any size, whether small, medium,
Ai-iCRM empowers sales, support, and marketing teams to seamlessly collaborate and optimize customer experiences, driving improved business outcomes. The platform offers a comprehensive CRM suite, including tools for managing leads, accounts (B2B), contacts, customers (B2C), opportunities, and support tickets. Get started with iCRM by downloading it today for Free -
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iTop - IT Service Management & CMDB
An easy, extensible web based IT service management platform
Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. iTop (IT Operations Portal) by Combodo is an all-in-one, open-source ITSM platform designed to streamline IT operations. iTop offers a highly customizable, low-code Configuration Management Database (CMDB), along with advanced tools for handling requests, incidents, problems, changes, and service management. iTop is ITIL-compliant, making it ideal for organizations looking for standardized and scalable IT processes. ... -
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Pandora Open
Open Source Monitoring System for performance and availability.
Pandora OPEN is a high-performance, 100% open-source monitoring ecosystem, born as the independent evolution of the Pandora FMS community branch after version 777. Licensed under GPLv2, it provides a modular and sovereign platform for supervising networks, servers, and applications without commercial dependencies. It features multi-platform agents, remote monitoring (SNMP, WMI, HTTP), GIS maps, and advanced visual dashboards. Entirely maintained by the community on GitHub, it ensures total... -
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ictcrm
Customer Relation Management Software with CTI integration support
The Open Source CRM software SuiteCRM is enhanced to have communications capabilities. SuiteCRM is customized and integrated with ICTContact, the Asterisk-based advanced contact center software. It enables CRM users to make and receive calls directly from CRM, also export leads/contacts to the contact center, and run campaigns through ICTContact to connect with their customers with ease. ICTContact is advanced contact center software featuring omnichannel communications, unified...
