Re: [Mantisbt-dev] Maitenance and customisation services

[Glenn H. <thr...@ma...>]

On 12-Jan-06, at 1:44 PM, Stas Khirman wrote:

> Hi,
>
> My company is evaluating Mantis and TestTrackPro . I'm designated  
> "Mantis
> advocate" and I'll appreciate your help answering on some of my,  
> potentially
> dummy, questions.
>
>
> 1.) Is anyone provides commercial paid-for service for Mantis  
> installation,
> maintenance and customization? What are customary rates? Any  
> recommendation?

   Some of the developers do this. See http://www.mantisbt.org/ 
consulting.php for details. The rates vary, but are reasonable.  
Please contact us for details.

>
> 2.) Do you know any "killer" reason to chose Mantis over  
> TestTrackPro (
> (beside price) ?

   I would suggest that we have many of the basic features as  
TestTrackPro. The number of integrations with other tools is probably  
lower. The advantage is open source; you can add whatever you need to  
the system.

>
> 3.) From my observation, Mantis has a great dashboard , but not a real
> reporting engine build in - any recommendation about report  
> generation tools
> ( especially - trend reports, such as # of open bugs over the time).

   There are some graphs in the advanced summary section. Additional  
graphs are usually easy to add to the system. There is also a note  
around (probably on http://www.futureware.biz/blog/ ) describing how  
to use Crystal Reports with Mantis.

     ... Glenn

-- 
Glenn Henshaw                     Logical Outcome Ltd.
e: thr...@ma...              w: www.logicaloutcome.ca
Mantis developer and user