[Mantisbt-help] Re: feedback status?

[chris <ju...@ho...>]

Glenn Henshaw wrote:
> On 26-Apr-06, at 3:06 PM, chris wrote:
>> Hello,
>>
>> When I set a bug's status to 'feedback', I'm taken to a page "Request 
>> Feedback on Issue" and it requires me to set the "Assigned To" field 
>> to a developer for the project and add a Note.
>>
>> I don't really understand the purpose of that.  All I want "feedback" 
>> to mean is that whoever submitted the bug (or others) should be aware 
>> that we are looking for further input on the issue.
>>
>> According to:
>>
>> http://manual.mantisbt.org/manual.page.descriptions.view.bugs.page.php
>>
>> The description of status "feedback" there is pretty much what I'm 
>> expecting.  I just want to set the status, and not be forced to add a 
>> note, or assign it to a developer.
> 
>   The default setup does not force you to assign it to a developer. It 
> should accept leaving the field blank. It would be nice for the response 
> to go back to the same developer in a large organization, though.

You are correct.  There must have been a hiccup when I tried the first 
time.  I also find the button text, to finalize the status change, 
"Request Feedback" a little misleading in that display context.  The 
flow of changing the status of a bug is not intuitive (to me).

I'm still getting used to Mantis, some days are better than others. :)

Thanks for the clarification.

>>
>> Anyone have any workarounds/ alternate approaches to this, or at least 
>> an explanation of the rational in the implemented behavior?
>>
>> Thanks.
>>
>> chris