Re: [Mantisbt-help] User questions...

[Jeroen L. <jl...@ca...>]

At 15:17 6-2-2003 -0200, you wrote:
> > >3. As a developer, how to ask feedback for the reporter? Yes, I can
>change
> > >bug status to "feedback" and add a note (is it the best way), but how can
> > >I be sure that the reporter will get a notification that he needs to give
> > >more feedback?
> >
> > This is in the works, I believe.
>You mean that it is under development?

I've seen it on the todolist, I believe.

> > >Any other comments about workflow will be welcome. I feel that Mantis
> > >users shoud always use Update Bug and change items manually so that the
> > >bug "goes" to the correct place?
> >
> > What do you mean?
> >
>Maybe knowing more about user levels will help me to understand it better:
>
>a) Users a level "Reporter" can only see bugs reporter by him? Even if
>project and bug are marked as "publics", would Report only his own reported
>bugs?

That depends on configuration.

>b) What is the difference between Updater and Developer? What the last one
>can do that the other one can't?

Updaters can't be assigned bugs.

>c) If I disable receiving e-mails in user options, but keeps it on in
>general configuration: will I receive e-mail notifies about changes on bugs
>reported by me and assigned to me? What is the proper configuration to stop
>receiving all notify e-mails, but still receive notify e-mails about bugs
>that I've reported and that are assigned to me?

You shouldn't.

There is a configuration option setting at what level users receive all bug 
reports, I believe.

Jeroen