Re: [mantisbt-dev] Customer Management Plugin

[Robert M. <rob...@gm...>]

Hi Manilal,

On Wed, Oct 24, 2012 at 10:51 AM, Manilal K M <ma...@ej...> wrote:
> Hello Robert,
>
> I tested the Customer Management Plugin and I'm really interested to have it in our Mantis instance. I understand that the plugin is under development. However, it would nice if you could clarify the following issues/features which I noticed:
>
> 1. The customer-issue relation is only available in the *Report Issue* page and I was unable to link an existing issue to a customer.
> 2. The customer details are not visible in the *View Issue* page
> 3. It would be nice if it's possible to link a Customer with a Project instead of an issue. We have several projects with the same client  and it would be much easy if we can group the projects based on the customer name. This would also help us to collect metrics based on the customer. If this is possible, then we may don't need the customer selection drop down in the *Report Issue* page.

I'm happy to see that you're interested in the plugin and that it can
potentially be useful to others. For your issues 1) and 2) I will
definitely have a fix in the short term, since the plugin is not
intended to be ready-to-use, just being set up.

For 3) I agree that it can be a nice improvement, can you log it on
http://www.mantisbt.org/bugs/  'Filter - CustomerManagement' project?

Thanks,

Robert

>
>
> regards
> Manilal
>
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