Best VoIP Monitoring Software for Windows

ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.

Paessler PRTG is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed with specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more. PRTG monitors your entire IT infrastructure. All important technologies are supported: • SNMP: ready-to-use and custom options • WMI and Windows Performance Counters • SSH: for Linux/Unix and macOS systems • Traffic analysis using flow protocols or packet sniffing • HTTP requests • REST APIs returning XML or JSON • Ping, SQL, and many more

ManageEngine OpManager serves as a VOIP monitoring tool that provides real-time visibility into the performance and quality of voice over IP (VoIP) communications. It tracks key metrics such as call quality, latency, jitter, and packet loss to ensure optimal VoIP performance. With proactive alerting and detailed reporting, OpManager enables IT teams to quickly identify and troubleshoot VoIP issues, ensuring a seamless communication experience. Its intuitive dashboards and visualization features make it easy to monitor and analyze VoIP traffic, helping organizations maintain high-quality voice communications.

NetCrunch is a powerful, scalable, all-in-one network monitoring system built for modern IT environments. It supports agentless monitoring of thousands of devices, covering SNMP, servers, virtualization (VMware, Hyper-V), cloud (AWS, Azure, GCP), traffic flows (NetFlow, sFlow), logs, and custom data via REST or scripts. With 670+ monitoring packs and dynamic views, it automates discovery, configuration, alerting, and automates self-healing actions for efficient remote remediation in response to alerts. Its node-based licensing eliminates sensor sprawl and complexity, providing a clear, cost-effective path to scale. Real-time dashboards, policy-driven setup, advanced alert tuning and 40+ alert actions including remote script execution, service restart, process kill or device reboot-make NetCrunch ideal for organizations replacing legacy tools like PRTG, SolarWinds, or WhatsUp Gold. Fast to deploy and future-proof. Can be installed on prem, self hosted in the cloud, or mixed.

PathSolutions TotalView network monitoring and troubleshooting software bridges the gap between NETWORK MONITORING and TROUBLESHOOTING RESOLUTION telling you WHEN, WHERE and WHY network errors occur. PathSolutions TotalView continuously monitors and tracks the performance of every device and every link in your entire network, going deeper than other solutions by collecting error counters, performance data, configuration information and connectedness. A built-in heuristics engine analyzes all of this information to produce plain-English answers to problems. This means that complex problems can be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster.

Network Performance Monitoring Made Easy. Obkio is a simple Network Monitoring and Troubleshooting SaaS solution that allows users to continuously monitor the health of their network and core business applications to improve the end-user experience. The innovative software application identifies the causes of intermittent network, VoIP, video, and applications slowdown in seconds and collect information to quickly troubleshoot problems before they affect your end-users. Deploy network monitoring Agents at strategic locations in a company's offices or network destinations such as data sites, remote sites, external client sites, or public or private clouds to continuously monitor performance using synthetic traffic exchanged every 500ms. Obkio's Agents give you a 360-degree overview of your network by measuring the network metrics like matter most (jitter, latency, packet loss, VoIP quality), and alerting you of any performance degradation.

Video quality control tool. Software solution for UDP, RTP, HTTP and HLS streams quality control and measurement of QoS and QoE parameters in all segments of distributed networks. Probes operating 24/7. You have total control over the network. Less than 30 minutes to begin monitoring your streams. Save on specific equipment, reduction of network maintenance expenses. Friendly data layout and all the advantages of web interface. Stable customer base thank to continuous quality control and quick fixation of detected violations. Available as a cloud service or stand-alone solution for local networks. Elecard Boro software probes monitor packet loss, video freeze, SCTE35 labels for UDP/HLS/DASH/RTP/HTTP. The solution provides fast and cost-effective monitoring of content delivery networks and ensures localization of the most common violations.

Empirix is a global solution provider of service assurance automation that protects brand quality by offering cloud-native, open, and flexible, by design best-in-class test automation and network visibility software. Service providers, enterprises and equipment manufacturers all over the world recognize Empirix as the best – the most thorough and reliable – vendor of IP communications service quality in the market, and they readily accepted Empirix results as a credible standard for resolving inter-vendor problems.

Wireshark is the world’s foremost and widely-used network protocol analyzer. It lets you see what’s happening on your network at a microscopic level and is the de facto (and often de jure) standard across many commercial and non-profit enterprises, government agencies, and educational institutions. Wireshark development thrives thanks to the volunteer contributions of networking experts around the globe and is the continuation of a project started by Gerald Combs in 1998. Wireshark® is a network protocol analyzer. It lets you capture and interactively browse the traffic running on a computer network. It has a rich and powerful feature set and is world’s most popular tool of its kind. It runs on most computing platforms including Windows, macOS, Linux, and UNIX. Network professionals, security experts, developers, and educators around the world use it regularly. It is freely available as open source, and is released under the GNU General Public License version 2.

VoIP monitoring software designed for deep critical call QoS metrics and WAN performance insights. With SolarWinds® VoIP & Network Quality Manager (VNQM), you can monitor VoIP performance by analyzing Call Detail Records generated by Cisco CallManager and Avaya Communication Manager, helping you proactively identify and eliminate distortion, latency, and noise. VNQM helps you easily analyze call detail records (CDR) from Cisco and Avaya Communication Managers for metrics such as network jitter and latency and avoid packet delays in VoIP calls. Take advantage of a range of powerful capabilities in SolarWinds VNQM, such as: monitoring VoIP call quality of service (QoS) metrics including jitter, latency, packet loss, and MOS; monitoring site-to-site WAN performance using Cisco IP SLA technology; and correlating call issues with WAN performance for advanced troubleshooting.

A comprehensive suite of network testing solutions, from VoIP and Bandwidth Quality testing to worldwide edge-to-edge deployments. VoIP & Video Quality testing is essential to maintaining the user experience across VoIP applications, such as voice calls and video conferencing. Conventional "speed" tests are meaningless without understanding the testing protocol. Bandwidth quality is the key to solving user experience issues. Automated testing provides a seamless and secure way to gather key network performance data across single and multi-edge networks. Regardless of the application, the user experience is everything. Configure in-depth tests to ensure a network is fit for purpose. Determine if the capacity of a connection is adequate for the load being expected of it. Even large capacity connections can be over-subscribed.