Page 5 | Best Telephony Software in the UK of 2026

Ytel

Predicatively dial your contacts and automatically leave voicemails, emails, and text messages - with no special equipment. Ytel is a cloud-based integrated marketing suite solution. Ytel Contact Center assists SMB call centers and businesses in managing multi-channel communications. Ytel features include auto-dialing, call distribution, voice response, and a scripting module. With Ytel, users can gain access to real-time agent reporting for metrics on call performance and lengths. Ytel is also accessible via iOS and Android devices. Develop new communications functionality in any language and get to production faster. Trust in a platform designed for product development with high uptime and high capacity for SMS and voice channels, with the bandwidth to send and receive volume at scale from a single API. Your business has its core competencies - now you need to augment and centralize customer engagement for better operational efficiency.

Starting Price: $99 per user per month

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babelforce

Personalize experiences that draw on customer data from your CRM, Helpdesk or any SoR. Automate outbound dialing for proactive support or lead engagement at any scale. Create smooth customer journeys with zero hassle hand-offs between any contact channels. Help customers help themselves with automated voicebots, IVR and messaging. Create any customer experience with simple, intuitive tools. Automate key tasks by adding pre-built babelforce functions to your workflows.

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Solgari Cloud Communications

Solgari

Discover a complete, compliant communications solution bridging voice, video, chat and SMS. Increase efficiency, provide unparalleled Cloud Contact Centre as a Service, and deliver a seamless digital customer experience from a single Contact Centre as a Service (CCaaS) solution. Every channel and function you need, available from a single secure Cloud platform. Intuitively integrate Microsoft Dynamics and Dynamics Phone integrations for a full Teams Contact Centre experience. Send and receive communications quickly, autonomously and in bulk. Connect to all your comms and CRM solutions from any connection, at any time. Text, telephone or video call; switch between channels quickly and easily. GDPR, PCI DSS MiFID II and more. Solgari abides by all data and security regulations. Upgrade to an all-channel Cloud contact center with automated, voice-activated quality of life improvements.

Starting Price: $20 per month

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Vozelia

Vozelia has been part of Sewan since 2017. Sewan is the reference voice over IP telecommunications operator for companies, a pioneer in the IP telephony sector in Spain with more than 10 years of experience. Sewan Communications is part of the Sewan Groupe, one of the most innovative and recognized companies in France. Sewan offers a white label model that redefines the "turnkey" concept, oriented to the demand of today's customers and companies, as well as the management of tomorrow's telecommunications operators and distributors. All of this is done through our All-In-One platform, Sophia , which features simple, automated management for setup, auto-provisioning, and billing from a single interface. Discover all our professional, simple, scalable and automated telecommunications solutions. You will be able to enjoy IP Telephony through your smartphone or Tablet, using an IP Telephone or by placing an ATA transformer in your analog telephone.

Starting Price: $8 per month

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Oyatel

With Oyatel you have many choices. Whether you want to use our Oyatel Softphone, mobile app, a table unit or cordless phone, we will solve your problems. Oyatel has developed a complete and feature rich phone system customized to any businesses corporate needs. CallManager is 100% web-based, so all you need to manage your telephony is a Mac or PC. You have at any time updated information of phone status and employees who are online. Oyatel CallManager supports automated attendant controlled by calling queues, key selection menus and automatically control the opening. You can easily manage users and call queues to get faster response times and a more effective call flow. You may also have an operated switchboard with access to online status for your employees

Starting Price: $30 per month

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Hot Prospector

M&M Helton Enterprises

Manage every single aspect of your prospects within our Contact Manager. Import and export an individual contact or do it by the thousands. Add your own custom fields to collect whatever data you need for your database. Plus quickly create your own lead forms to capture those red hot leads. Whether it be handling a rush of inbound calls or cranking out outbound sales calls, our phone system has you covered. Create a variety of voicemail and sales scripts for your team, and design highly effective campaigns featuring voicemails, SMS messaging, and even pre-recorded messages. Plus log every call for tracking and stats to increase conversions even higher! Imagine having all the same marketing capabilities as email, but through the immediacy of text messaging! You have exactly that with our SMS Marketer. Create campaigns (both standard and conversational), autoresponder series and track every text for maximum ROI.

Starting Price: $197 per user per month

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Telappliant

Since 2003, we’ve been helping small and medium-sized businesses to grow. We offer a range of feature-rich cost effective phone systems, high-speed Internet connections, and a range of IT and cybersecurity solutions. Over the last few years, VoIP (Voice over Internet Protocol) has evolved and voice has made the gradual transition to the ‘cloud’. Cloud is a broad term typically referring to data-centre-hosted services that are run and accessed over the internet. Cloud telephony refers to voice services and, specifically, the replacement of traditional telephone equipment (PBXs, for instance) with third party services. Increase Customer Satisfaction Increase satisfaction by managing calls intelligently, whilst tracking behavioural patterns for clever decision-making. Compete with bigger companies by increasing geographic presence and creating a better first impression. Access your system remotely regardless of the location, whilst retaining your office phone functionality.

Starting Price: $30 per month

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SIP Server

Brekeke Software

Supporting the industry-standard Session Initiation Protocol (SIP), Brekeke SIP Server provides a reliable and scalable SIP system platform for telephony carriers, communication service providers and integrators, as well as manufacturers of SIP products. As defined in the SIP baseline specification RFC 3261, Brekeke SIP Server provides the functionality of a SIP registrar server, SIP redirect server and SIP proxy server. Brekeke SIP Server is a stateful proxy that maintains session status, providing optimum processing for session control. Usage by faculty, students or staff at degree-granting academic institutions. To evaluate Brekeke SIP Server Standard Edition. SIP Trunk Services. Integration in smaller SIP communication systems. R&D, product demonstration. Brekeke SIP Server is a SIP proxy registrar server that comes with unprecedented reliability and robust performance.

Starting Price: $500 one-time payment

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aql Telecommunications

Aql Telecommunications

We are aql, one of the UK’s most innovative telecoms operators, and a ‘hidden enabler’ of smart cities. Our goal is to help businesses and cities keep pace with the latest technological changes by leveraging the power of high bandwidth, secure storage, mobile connectivity and innovation. We believe that by Powering a Connected Society through our enabling technology, we can create more efficient, smarter, more resilient cities. We do this to make society better, and build a better future for all. We operate a heavily interconnected national network with full geographic resilience, spanning multiple UK sites. With a large presence in both London and Leeds, and many other significant points of presence, we provide extensive interconnects into the UK's fixed and mobile networks. All our network connectivity is dual-vendor, dual-route between each core node, minimizing exposure on any particular fibre path or geography.

Starting Price: $7 per year

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Soho66

Pebbletree Ltd

Established in 2008, Soho66 has grown year-on-year and serves tens of thousands of business customers across the UK, Ireland and internationally. Our self-built VoIP platform, developed in-house, handles hundreds of thousands of calls per day. Our reliable and easy-to-use solution helps businesses bring their telecommunications into the 21st Century, enabling newfound flexibility, a smarter and more efficient working, the ability to build a professional image and, crucially, significant cost savings. Our cloud-based phone system is perfect for remote working, giving users the flexibility and security they need to operate from any location. With features like IVR Menus, Call Recording, Multi-Routing and more, we have you covered. Contact us for more information.

Starting Price: $2.99/month/user

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Telephone Message Pad

DAIR Computer Systems

TelephoneMessagePad is an electronic system for taking, distributing and organizing phone messages. You access it via secure HTTP from anywhere with any device having a web browser. Get the caller info you need. Use standard forms or custom forms to capture exactly what you want. Get call records in a single glance. Color-coded call status provides an instant overview. Get instant notification of new calls. Stop losing clients to late returned calls.

Starting Price: $9.95 per month

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MaxContact

MaxContact is suitable for sites from 6 – 1000+ users, with clients around the world in all sectors including BPO’s, financial services, utility providers and many more. MaxContact is a proven supplier to some of the market leaders in these fields.

Starting Price: £49 per month per User

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UniVoIP

UniVoIP’s innovative solutions and software drive performance, productivity, and efficiency while embracing and overcoming today’s most demanding business communication trends. The principle product, OfficeConnect™, is an extremely robust and highly flexible solution delivering 500+ PBX, Omnichannel Contact Center and Unified Communication features via private, public or hybrid networking options in a multi-instance infrastructure environment. UniVoIP also offers UniBridge, a powerful, high-definition audio, video and web conferencing, screen-sharing solution that offers meeting logs, timestamps, summaries, no software download required, and custom branding.

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VOXOX

Today's customers choose brands they connect with and that provide immediate value and great customer care. As a business owner, you need tools that can help automate that process. VOXOX combines an intuitive SMS marketing platform, real-time interactions, and superior voice automation that leaves your customers saying "WOW". When someone joins your SMS list or calls your business phone, they can automatically receive text messages like appointment reminders, exclusive invitations, member-only rewards, motivational tips, special discount codes, and more. Skyrocket your business communications without having to be a rocket scientist. We've made it easy! You don’t have to be a big business to sound like one. VOXOX gives small businesses a big voice. We help you operate like a Fortune 500 company, without having to pay Fortune 500 prices. Got questions? Want to see a demo of how our services can help your business?

Starting Price: $24 per month

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SessionCloud

SessionTalk

SessionCloud is a powerful platform for building softphone applications. We have a solution for you whether you are a startup ITSP with just a hundred users, a more established VoIP provider or a PBX vendor supporting multiple companies. When you first login to your SessionCloud account you will be presented with the main Projects view which will be empty. Tap the 'Create App' button to start. Select a plan and then choose a name for your app, please note this cannot be changed later and will be used to identify your project throughout the portal. The main project view will show the newly created project. All projects will be listed here together with the status. To start customising select 'Edit' from the Actions menu on the right hand side. In the Project detail view there are a list of categories. Depending on which Plan was selected this category view will differ.

Starting Price: $13 per month

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Zaplee

Zaplee is up over 99% of the time. Your new cloud phone will never let you down. Integrate our ultra-modern phone service into your existing framework in no time. Your personal support crew never sleeps. Any and all issues will be resolved at the speed of light. Count on Zaplee to work with all of your devices, present and future. Seamlessly integrate with VoIP, SIP, landline and mobile phones. Craft custom greetings for both business and nonbusiness hours. Don’t want to use your own voice? Take advantage of our text-to-speech function and create greetings in male or female voices, with various accents. Assign yourself a local number in over 40 countries, and thousands of cities. Want a toll-free / 800 number? Zaplee can provide that too. Route inbound calls based on the departments and employee extensions that you create, or based on who’s available at particular hours. Give your customers the option to use a dial-by-name directory.

Starting Price: $10 per month

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BetterVoice

Voyant

Everything you need in a Business Class phone system. No hardware or additional services required. Set up only takes 5 minutes! You can be set-up in less than 5 minutes! We walk you through the simple process. You can make outbound calls from any of your numbers using our Mobile app or Web Dashboard. Calls can be automatically forwarded to team members when you can't answer your phone. Team members can share a voicemail inbox so calls can be responded to faster. Voicemail transcripts save you time when relaying information to other team members and assistants. Transcripts can easily be imported into your CRM or emailed. Automatically respond to inbound text messages that contain certain keywords. Want to use a soft or VoIP phone with Better Voice? Go ahead! You can easily configure SIP Extensions in your account.

Starting Price: $20 per month

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BDM Voice

With so many options to choose from, finding the right telephone system for your business can be overwhelming. If you have time, read on to learn about different options. If not, get in touch and our specialists will work with you to find a suitable solution that meets your needs. BDM offers a different approach to telephony. Dependent on your specific business needs, including company size, location, remote working practices, number of sites and available network connections, we will advise of the most suitable solution that meets these needs. Sometimes called Cloud Telephony, IP Telephony or VoIP (Voice over Internet Protocol). Hosted Telephony simply connects to a data network so requires less hardware. You can still have a familiar desktop handset, or you may prefer to use a desktop PC with a headset, or just a smartphone device – or sometimes a combination of all three!

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Tenfold

Connect systems of engagement and customer data when it matters most to enable intelligent, contextual conversations. Make seamless customer experiences your standard. Tenfold gives service and sales reps the full context of each customer at every point of interaction — all in a single pane of glass. Our technology helps reps anticipate customer needs and take key actions to close more tickets and sales. Save reps time and hassle with our wide array of workflow automations. Tenfold automatically logs all your customer interactions and notes in your CRM. End manual dialing with our Click-to-Dial feature. Use a single interface to access features like script pop-up, seamless note taking, and more.

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SparkTG

SparkTG is revolutionizing the cloud telephony industry by offering cutting-edge cloud IVR solutions. Talk to us to know what all we can bring to your business as the IVR service provider. Every organization needs to create a trust for its customer to generate more sales, provide the best service, and generate bigger profits. SparkTG helps you build that trust with your customers when they call you. At SparkTG, we offer 99.99% uptime; almost no downtime to hinder your business. Incase of any issue, we still ensure the calls remain online and there is always a backup. The audio is very high quality. We ensure 24/7 network monitoring to solve the issues even before they can start to affect your business. Our customer support team is active 24/7. All calls are encrypted for high-grade security, which means that you can use Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP).

Starting Price: $5.00/month/user

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3CLogic

3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Voice AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service.

Starting Price: Contact for a quote

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CallFire

Use Voice Broadcast to send important alerts, promotions, updates, and notifications to customers, employees, voters, and more. Our new streamlined process lets you quickly pick your sender, receiver, and send your message in minutes. Purchase local and toll free numbers from our database to use on advertisements and track the effectiveness of each campaign. Make smarter decisions based on results and get a better understanding of what works for you. Our call tracking service will help you market your business, affordably and effectively. With an IVR (Interactive Voice Response) system, you can set up surveys, polls, appointment reminders, payments, and more for inbound or outbound uses. Customers interact using a simple keypress. Our IVR technology is easy-to-use with a simple drag and drop menu or XML. IVR systems allow you to connect with your customers like never before.

Starting Price: $99 per month

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Rander

Ranat

"Rander" is a set of computer telephony integration (CTI) programs that combine the capabilities of a phone and a computer. "Rander" provides control and monitoring functions for PBX Panasonic, Avaya, Samsung, Asterisk. "Rander" gives you full control over the status of all lines of the station in real time, allows operators to control all conversations of employees. When an incoming call "Rander" by the number of the caller finds his name in the phone book and displays on the screen. This happens at the same time as the call is received. "Rander" maintains a detailed call log and saves it to a common database. Users can see their calls for any period. Operators can see calls on all lines. "Rander" provides quick access to user functions of PBX Panasonic, Avaya, Samsung - call forwarding, interception, notification and others. There is no need to memorize codes to call these functions.

Starting Price: $335 one-time payment

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Zero

Zero unites all your enterprise voice, video and messaging into a single, mobile ready, cloud platform designed for the modern workforce. Integrate all your business communications with Zero’s all-inclusive platform. Multi-level auto attendant, ring groups, business hours, voicemail and much more. Instant provisioning and activation of phone numbers in over 50 countries. Eliminate the cost of mobile and internal calls inside your company with our free VoIP apps. Host conference calls with up-to 40 participants and video meetings with up-to 6 participants. Accelerate team communications with secure one on one and group messaging. Simultaneous ringing, call transfer, three way call, hold, call recording and more. Make and take calls from your PC, mobile or desk phone using your business phone number. Access your voicemail, enterprise messaging system and conferencing service anywhere.

Starting Price: $8 per user per month

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banter

banter.io

Why do business phone lines cost so much? Get a business phone line starting at $4.99/month. Add a business line to your personal phone, so you can do business on the go. Get a robust and reliable business phone system without wasting money on unnecessary office phone systems. Keep your personal number private and receive business calls through your smartphone using the mobile app. banter differentiates business calls from personal so you can always make the right impression. Get your business calls sent straight to your cell phone. No expensive phone system required. You can make a call using your desk phone, PC or smartphone. Ease of integration, progressive technology, and a simple interface is what makes us stand apart from the rest. We offer the most sophisticated VoIP system that is simple to operate. Always get notified of your incoming calls on multiple channels. Integrate multiple communication channels with banter for faster interactions with your potential customers.

Starting Price: $4.99 per month

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Bandwidth

Bandwidth.com

You want the best quality voice, messaging, and more. To get them, you need the only API provider with its own nationwide network. You can eliminate the middleman, save on costs, give yourself more control, and build the application that your customers are craving. You’re not new to this, but you need a partner to help you reach the scale you know you’re capable of. Whether you’re bringing your own carrier or building your own solution from the ground up, Bandwidth has the tools you need to reach your maximum potential. Bandwidth is a communications platform with limitless flexibility. You need integrations, enterprise-class APIs, and tools to manage your communications stack intelligently. We are open where you need it the most, with optionality and control. Our global network is directly connected to where it matters most. Giving unmatched reliability. Bringing your customers closer. Scaling wherever your business takes you.

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smpl

Intuitive solutions for business and the work-from-anywhere world. From one to there, smpl offers the most intuitive hybrid work solutions. Today, you can work from anywhere and smpl makes it easy to communicate and stay connected on any device. Customize services that fit your business needs with new pricing plans. Each plan offers powerful features for your users. We think bigger as the first Unified Managed Service Provider (uMSP) for phone, network, meeting, messaging, and more. Experience the best customer service with one team to help with onboarding, training, setup, assistance, and beyond. Whether phones shipped to your door, or getting access to projects in Hub– we’re with you at every step. Our friendly team will help you activate phones, setup your account, and assist with free number porting.

Starting Price: $25.00/month/user

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SureTel

SureTel believes in a hands-on approach with our business telephone clients. Our business VoIP phone professionals are always available to discuss your particular situation or give you a demo of our platform. We know once you see it you will be impressed too. Call our business VoIP team at 833-SURETEL(787-3835) or speak with our online representative using the chat feature on this website. We don’t nickle and dime our customers. Every feature we have is included in all our services. Worried about up-front costs. We have your back, rent phones from us and we will manage everything! Worried about up-front costs. We have your back, rent phones from us and we will manage everything! Worried about up-front costs. We have your back, rent phones from us and we will manage everything! Our platform can support any custom feature. Check out our Idea Portal to see what’s in the works.

Starting Price: $19.99 per month

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Dzinga

Dzinga is a cloud-based platform for business communications that allows companies to connect with customers via phone, web, and multi-channel messaging through a single, simple web interface. Dzinga collects all your communications across all channels in one place. Your agents may attend to phone calls, SMS, texts sent on popular mobile messaging services, and webchats through a single dashboard. No more switching between multiple apps. Everything is grouped together and organized in a clean, simple, cross-platform web interface. The business telephony system by Dzinga automatically sends every call to the optimal branch, person, or device depending on who's calling, when, and why. No missed calls - no missed business opportunities. Widgets prompt your website visitors to start a live conversation with your agent "here and now". Each conversation is a sales opportunity.

Starting Price: €14 per user per month

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Yo Telecom

Much like how your smartphone is more than just a device for making and receiving calls – Yo telephone systems are packed with cutting-edge features that not only increase your communication efficiency, but also maximise your customer experience. From feature-rich business phones to user-friendly marketing tools, all of our services are chosen to help increase your business’ success. Our business telephone systems are more than just a business landline… Track your missed calls, integrate your CRM on your PC with your business phones, and automatically record all calls in the cloud. Handle cordless calls from anywhere on site with 100% coverage guaranteed.

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Best Telephony Software in the UK - Page 5

Compare the Top Telephony Software in the UK as of November 2026 - Page 5