Best Review Management Software for Mid Size Business
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Compare the Top Review Management Software for Mid Size Business as of November 2024
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What is Review Management Software for Mid Size Business?
Review management software helps businesses collect, manage, and respond to customer feedback across multiple platforms. It centralizes reviews from sources like Google, Yelp, and other review platforms, making it easier for companies to monitor their online reputation. With features such as automated review requests and sentiment analysis, businesses can enhance their customer experience and address issues proactively. It also provides analytics and insights to track trends and performance over time. By streamlining the review process, this software aids in building trust and improving customer satisfaction. Compare and read user reviews of the best Review Management software for Mid Size Business currently available using the table below. This list is updated regularly.
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1
Birdeye
Birdeye
Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.Starting Price: $250/month -
2
SpotOn
SpotOn
SpotOn is one of the most comprehensive, integrated POS systems on the market. From cloud-based POS to commission-free online ordering and reservations to labor management software, it offers everything the modern restaurateur needs -- with none of the headaches that you get with other big POS companies, like long-term contracts, surprise fees and rate hikes, and impersonal service. SpotOn excels in serving full-service restaurants, bars, and nightlife venues by providing a single, integrated system to run their business. Designed with speed in mind, the SpotOn Restaurant point-of-sale includes easy-to-read table layouts, the ability to quickly add items to an order, and make menu changes on the fly. The platform includes email marketing, review management, and the industry’s best reporting and analytics - all in a single, integrated dashboard that’s available anywhere your business takes you.Starting Price: $0/month -
3
Rannko
Rannko
Rannko offers a simple and effective Review & Reputation software that builds on customer experience by taking control of your customer reviews, online presence with listings & overall reputation, everywhere it matters most. Our Mission By understanding the complexities of how reviews & accurate online information directly impact businesses, we're able to help build business better through a simple yet advanced set of review and reputation features. Reach new customers whilst helping you build the reputation you so rightly deserve. Why do businesses need more reviews? Businesses that have more reviews generally rank higher in search, businesses that have a high average of 4.5 stars and above rank even higher. Google and other sites alike also track your online reputation through your customer engagements, for example; your response rate or whether or not you answered a question on google my business. Rannko aides in helping you supercharge your reputation!Starting Price: $49 / month -
4
Avarup
Avarup
Avarup is a unified review management tool that brings together customer feedback from various platforms. It enables timely responses, sentiment analysis, testimonial widgets, and social media amplification, fostering improved customer engagement and business growth. Centralizing customer reviews from various platforms, Avarup presents an all-in-one dashboard to track and respond to feedback, whether it's from Google, Facebook, Yelp, or another review platform. This unified approach eliminates the hassle of managing multiple platforms. By allowing businesses to respond to reviews directly from the dashboard, Avarup fosters seamless communication with customers. Beyond communication, Avarup aids in comprehending the sentiments behind reviews. Its robust review data analyzer identifies patterns, trends, and areas of focus from customer feedback, equipping businesses with actionable insights. Get started at avarup.com today!Starting Price: 99 -
5
GMBapi.com
GMBapi.com
Beste Value Local SEO GMBapi.com is the value option for software to enhance your local visibility for large multi location Google Business Profile accounts. Agencies (SEO and SEA), freelancers handling lots of SMEs and direct customers love us. Manage your local brand, and post content, services and photos in bulk, and get an easy overview of all your Local Search priorities. Monitoring performance has never been so simple. Our A/B testing functionality makes difficult choices to maximise local visibility a straightforward task. Enhance your brands' reputation with handy reports for organisations that do both central and local reputation management, through features such as Ai powered review replies, competitive review reports (with targets to rank top1, 3 and 5) and insights into your deleted reviews. Keen on value? Want to excel on Google? Keen on solid service by real experts? Then we are the Local Search partner for you. Free two week testing & unbeatable pricing!Starting Price: $2 per listing per month -
6
ReviewGain
ReviewGain
ReviewGain is an online reputation management SaaS platform built for Small Medium businesses. Our smart review management helps businesses achieve the highest rating in their area and convert their website in a lead generating machine.Starting Price: $49/month -
7
Get More Reviews
Get More Reviews
Do you have customers, clients, guests or patients? Then Get More Reviews will work for your business. Collect new reviews & display your existing reviews straight from your website. Automatically share your best 5-star reviews as posts on your Facebook page. Get alerted when new reviews come in so you can take action and respond if needed. See how your business is performing and where you need to focus your efforts.Starting Price: $99 per month -
8
Rannkly
Rannkly
Rannkly is an AI-driven software that can manage and enhance online reputation and social media platforms of the business at a single dashboard. It helps to manage, monitor, respond and generate reviews and ratings of the business to leverage their brand. It helps to automate the responses with time-efficient technology. User can also schedule and publish social media posts on all the platforms in a single click. Along with all these features, The all-in-one QR code gives the opportunity to both customer as well as organization to engage with each other with better technological tools. The customer can check the organization's services easily whereas organization can collect and organize customer data efficiently. Customer can check menus, offers and various coupons of the organization whereas organization can manage the customer database easily through a single scan of WhatsApp. Enhance the public engagement with your organization by accepting payments through QR code and connectingStarting Price: $9 per month -
9
ReviewInc
ReviewInc
ReviewInc provides Online Reputation Management and Customer Experience Software. ReviewInc's Reputation Management Software helps your business get more reviews, manage your existing ones, and automate review campaigns. Our customer experience tools are a flexible and automated communication system that tracks every step in the customer-facing processes. With a few easy steps, businesses can create a flexible customer experience to make their business shine.Starting Price: 39 -
10
Podium
Podium
Podium is an all-in-one customer communication and payments platform that combines Webchat, Online Review Generation, SMS text message marketing and Payment Processing from one, easy-to-use inbox. Podium's operating system for local business sends personalized text conversations, generates more customer reviews, deploys custom outbound marketing campaigns and powers payments via text & credit card readers for 150,000 customers. We specialize in Online Reviews, Reputation Management, Review Analytics, Customer Reviews, Small Business Reviews, Customer Interactions, Customer Engagement, interaction management, Local Business, Collect Payments, and Text Marketing.Starting Price: $249 per month -
11
elevio
elevio
Elevio is a knowledge platform that helps companies capture, deliver, measure and evolve their product knowledge. We help growing teams reduce their support loads and enterprise teams better manage their knowledge requirements. Deliver contextual answers to customers or give your support agents the right info as they need it. Reduce support loads, increase customer success and create custom knowledge experiences for your product. Is your team utilising Knowledge Centred Service (KCS)? With Hub, your whole team can collaborate to make sure your docs are up to date, accurate, and as detailed as they need to be. Based on user feedback and data analysis, it's the backbone of continuous user education.Starting Price: $99.00 -
12
G2
G2.com
G2 (formerly G2 Crowd, also known as G2.com) is a technology marketplace where businesses can discover, review, and manage the technology like software and services that they need to reach their potential. G2 is a list of software and services companies that have reviews from users. Companies that pay G2 can receive leads from businesses or people who are looking for new software or service solutions. If you are a software company, you can use G2.com to get user reviews so that you can acquire more customers. Read G2.com reviews from users and software companies that have used G2 below. -
13
Grab Your Reviews
Grab Your Reviews
Grab Your Reviews is a comprehensive review management platform that enables businesses to take control of their online reputation. With its advanced features, such as review monitoring, sentiment analysis, and review response automation, Grab Your Reviews makes it easy for businesses to manage and monitor their online reviews from one centralized platform. The platform helps businesses increase their online visibility and credibility by leveraging the power of customer reviews. Grab Your Reviews enables businesses to collect, manage, and showcase customer reviews on various online platforms, including Google, Facebook, Yelp, and more. Designed with ease-of-use in mind, Grab Your Reviews is suitable for businesses of all sizes and industries. The platform offers flexible pricing plans and provides personalized support to help businesses get the most out of their review management strategy. Sign up for free trial today and start harnessing the power of customer reviews!!Starting Price: $29/month -
14
Zomato
Zomato
Get more out of your business, without losing focus on what is most important — delighting your customers. From managing your restaurant information directly from your phone to streamlining your operations, Zomato has got you covered. Put up banners, get additional exposure on collections you are featured in, and get access to a state-of-the-art management dashboard. Showcase your listing page anywhere on the web: highlight ratings and reviews, take table bookings, prompt user interaction, and much more. -
15
Webbosaurus
Webbosaurus
Review monitoring and management of over 10,000 online shops and platforms. In addition to large portals such as Google, Amazon, Trustpilot and Trusted Shops, we monitor all industry-specific online shops and review sites. Monitoring of all reviews, alerts, reports, topic analysis and evaluations: Identify praise, criticism and complaints about your products and locations, react in real time and increase your sales through an active review management. All this in one tool. -
16
Weave
Weave
Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work. -
17
Big Mouth Survey
Big Mouth Survey
Big Mouth Survey is a customer feedback solution without limits. In order to truly understand the expectations of your customers, you have to be able to assess their needs -- individually and as a whole. Whether you have 25 customers or thousands, that type of insight requires a survey device that will reactively adapt its dialogue based upon user behaviors. With Big Mouth Survey, you’ll have the flexibility to implement multiple surveys at once. You can even schedule surveys to display on certain days during specific times. More importantly, our branch logic technology can be used to intelligently ask critical questions based on a users’ previous responses. All the while you’ll be prompting customers to leave online reviews, collecting customer contact information for remarketing and referrals, and receiving real-time business performance updates. -
18
Sitejabber
Sitejabber
Sitejabber is an AI-powered reviews destination where millions of buyers and businesses worldwide come together. We drive smart purchasing decisions by enabling users to find and leave feedback on brands and their products. Meanwhile, businesses use our Jabio technology platform to amplify their reach, reputation, and revenues by sourcing and publishing reviews across multiple sites and channels. The result is online transparency for all, with connections based on trust and confidence. Jabio is an AI-powered all-in-one platform for collecting, monitoring, and distributing reviews – everywhere. When it comes to business success, the sky's the limit. Fuel your growth with the Jabio platform – and get the tools and strategies you need to make it happen. Better reviews and reputation management await – whether you’re a small business, large-scale enterprise, or somewhere in between.Starting Price: $49 per month -
19
TrustRadius
TrustRadius
TrustRadius is a review site for business technology. Optimized for content quality and data integrity, we help buyers make better product decisions based on unbiased and insightful reviews. We also help vendors harness and scale the authentic voice of their customers. Every reviewer is verified by multi-step processes to ensure only genuine product reviews surface. We don’t sell leads or paid placements. Vendors can’t skew results, period. Each review is vetted for quality, depth, and detail by our Research Team before publishing. Our reviews average more than 400 words. -
20
Yelp
Yelp
Grow your business with Yelp. Add or claim your business, keep your page up to date, respond to reviews, view click and call reports or get ahead of the game with premium upgrades and simple, powerful advertising tools. Manage your page and update info like hours and phone number so people can find you. Add photos to showcase the best of your business. Turn page visitors into customers. Let them get quotes, make appointments, or ask questions right from your business page. Stay on top of feedback and respond to reviews as soon as they come in. Engage with your customers and keep them coming back. See what’s happening on your page in real time. Track clicks, calls, page visits - and learn more about your potential customers. -
21
Moz Local
Moz
Moz Local helps you easily manage your local business listings and reputation on Google, Facebook, and other sites to help consumers find and choose your business. With automated listing management, duplicate deletion, and location data distribution, plus reputation management, you can maintain accurate listings on the sites that matter most, respond to reviews, and post updates and offers. Moz Local provides continuous syncing of location data to our partner network so that consumers are seeing the most accurate information. Our extensive review process helps ensure your location data is cleaned up, consistent, and properly formatted. Keep your finger on the pulse of what your customers and prospects are saying about you, engage with them to share news, offers, and updates, and manage your business's online reputation. Gain valuable insights with reports and analytics, including the Visibility Index, online presence score, and profile completeness, so you know when to take action.Starting Price: $14 per month -
22
ReviewsOnMyWebsite
ReviewsOnMyWebsite
ReviewsOnMyWebsite helps businesses monitor, request and display their online reviews to help increase social proof, build trust and get more customers. Stand out from the competition and let ReviewsOnMyWebsite help strengthen your brand's credibility and improve customer loyalty. More reviews and better ratings help businesses harness the power of the top online review sites to improve their website's visibility and ranking in search. Save time and money by managing all your reviews in one place. Respond to reviews with our AI review response assistant, turn your reviews into beautifully designed social media posts, and automate the process of asking for reviews from your customers.Starting Price: $9/month -
23
Rize
Rize Reviews
Rize is a done-for-you service to generate positive reviews & attract more customers. Rize offers custom review response writing to save businesses time and effort! The tool allows you to efficiently solicit feedback from your customers via email, text message, in-store kiosk or even printable "review us" cards. The tool integrates with Every review site - and focuses on the sites that matter most to your business and in your industry. Whether you receive positive or negative brand feedback, responding to online reviews is critical to your business' online reputation. Show search engines and your target audience your commitment to customer satisfaction with Rize Review’s review response service, done by actual humans -- and not automated -- with years of online reputation management experience. Make it easy for customers to trust you. Ready to rise above the competition? Sign up for a risk-free trial and start managing your online reputation.Starting Price: $199/month -
24
Spectoos
Spectoos Inc.
Spectoos is a powerful platform with a set of widgets designed to empower website owners by streamlining the whole process of testimonials curation, management and display. Our users can collect testimonials from all the major review sites out there (Yelp, Amazon, TripAdvisor, LinkedIn Recommendations, Twitter, Facebook, etc.) or create a branded testimonial request form and easily share it with their customers. The testimonials are displayed in a beautiful widget (also known as the Faceboard) which can be embedded on any web page. Spectoos also provides performance stats (e.g. which is the most clicked testimonial), an SEO page to help drive traffic to our users’ websites and much much more. Get up and running in minutes, simply share the request form page URL with your customers and get authenticated testimonials, it is that easy! Tag your widgets and enjoy the power of automated workflow.Starting Price: $10.00/month -
25
iReview
iReview
iReview Reputation Management—a revolutionary solution that sculpts and navigates your online image. Leveraging advanced sentiment analysis and real-time monitoring, iReview empowers you to refine and amplify your reputation. Every online interaction contributes to your brand's narrative. iReview comprehensively analyzes user-generated content, transforming it into actionable insights. By aggregating reviews, comments, and mentions, iReview distills these into a coherent storyline, putting you in control of your online presence. Benefit from iReview's tailored approach. Detect potential PR challenges, capitalize on brand-building opportunities, and foster authentic connections with your audience through real-time alerts. The intuitive dashboard showcases sentiment trends and uncovers patterns, giving you a competitive edge. Harness public perception to fine-tune your strategies, craft resonant messages, and innovate with precision.Starting Price: $99 -
26
HighLevel
HighLevel
All the tools you need in one platform without having to "duct-tape" multiple platforms together! Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more. Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more. Use our built in tools to collect payments, schedule appointments, and track analytics. HighLevel is a Full Suite Platform for Agencies. Included in the Platform is a full featured Page Builder to capture leads. Our intuitive platform allows you to create full featured websites with custom menus. Create high-performing and captivating landing pages all in one place. Built right in is the ability to capture leads through Surveys and capture forms. You can integrate directly with our page builder or embed them on your own sites. The major step for many business is to capture appointments and request appointments. We've built our own calendar application within HighLevel.Starting Price: $97 per month -
27
Reputation Desk
Reputation Desk
Generate Reviews. Increase Engagement. Drive Traffic. Reputation Desk is an all in one automated software that manages your online business reputation, monitors multiple review sites, generates new positive reviews, and enables you to interact and attract new customers for your business.Starting Price: $49.99/month/user -
28
Seller Labs
Seller Labs
All the tools you need to grow your Amazon business. With Seller Labs Pro, you can do it all. Use the software trusted by thousands of Amazon brands. Create Powerful Ads: With full Amazon integration, you can import existing campaigns or set up new ones focused on saving time, and producing results. Manage in Real Time: Bold visuals show performance clearly so you know what actions to take. Use Ad Scheduling so you never run out of budget again. Optimize for Big Wins: Ignite provides you with data-driven suggestions. These keywords and bids are what gets your product to the top and knock out competitors. Automate Buyer-Seller Messaging: Get feedback and reviews with automated emails. Take back your time and automate your Amazon Buyer-Seller messages. Improve Your Paid and Organic Search Rankings: More traffic means more sales. Find high-traffic keywords to improve your Amazon search position.Starting Price: $49 per month -
29
RocketData
RocketData
RocketData is an easy-to-use platform to manage your company’s business information and reviews among 20+ location-based services: maps, search engines, all popular directories, GPS devices, and social networks. RocketData adds information about your company to these services, finds mistakes, fixes them, and protects your data automatically. RocketData also helps your business to engage with local customers wherever they are talking through. The platform monitors and gathers customer feedback and provides the tool to answer it from a single interface. Our integration list includes Google Maps, Yandex.Maps, Facebook, Instagram, TripAdvisor, Garmin, Waze, Here maps, OpenSreetMap, Navitel, Osmand, Tomtom, Citymaps2go, Uber, and many other integrations as well as local ones for every region. Using our service company gets total control on its digital information across popular location-based services and increases online visibility and foot traffic.Starting Price: $158 -
30
ReminderDental
ReminderDental
ReminderDental is the most powerful and affordable solution for communication with your dental patients. With the most customizable options for Appointment Confirmations, Broken Appointment Notices, Recall and Reactivation, Birthday, ASAP, Missed Appointments of any platform on the market, your automated communication never looked better. Multilingual support for calls and messages supported as well as filtering messages by procedure codes, operatory, or provider to enable pre / post op communication. Two way texting, review migration and generation, tools to help remote users, along with statistics that can help you grow your existing practice, expand, or simply collect on past due. Integrations for Open Dental, Dentrix, Easy Dental, PracticeWorks, Eaglesoft, and Dolphin.Starting Price: $50/month