Audience

Business technology buyers researching and comparing software, as well as B2B technology vendors, marketing teams, demand generation teams, ABM professionals, sales organizations, RevOps teams, and customer success teams seeking customer reviews, buyer intent, customer voice, in-market leads, and AI-search visibility

About TrustRadius

TrustRadius is a B2B technology decisioning and buyer intelligence platform that helps buyers research, compare, and evaluate business software using detailed product information and verified customer reviews. Every reviewer is verified and reviews are vetted, providing buyers with peer feedback to support technology purchasing decisions. For technology vendors, TrustRadius provides tools for collecting in-depth customer reviews, building brand preference, generating demand, and identifying in-market buyers. Its downstream intent data identifies accounts researching a vendor, its competitors, and relevant software categories, including activities such as reviewing pricing and comparing products. Vendors can activate these signals for ABM, sales prioritization, competitive campaigns, pipeline generation, upselling, and customer retention. TrustRadius also offers intent-driven leads, customer voice tools, content licensing, and GEO monitoring for measuring product visibility.

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Pricing

Free Version:
Free Version available.

Integrations

API:
Yes, TrustRadius offers API access
See Integrations

Ratings/Reviews - 4 User Reviews

Overall 3.5 / 5
ease 4.2 / 5
features 3.5 / 5
design 4.0 / 5
support 3.3 / 5
More Reviews Write a Review

Company Information

HG Insights
Founded: 2012
United States
trustradius.com

Videos and Screen Captures

TrustRadius Screenshot 1
TrustRadius Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

TrustRadius Frequently Asked Questions

Q: What kinds of users and organization types does TrustRadius work with?
Q: What languages does TrustRadius support in their product?
Q: What kind of support options does TrustRadius offer?
Q: What other applications or services does TrustRadius integrate with?
Q: Does TrustRadius have an API?
Q: What type of training does TrustRadius provide?

TrustRadius Product Features

Review Management

Dashboard Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Social Sharing Supported
Campaign Management Not Supported
Negative Feedback Management Not Supported
Review Request Not Supported
Sentiment Analysis Not Supported
White Label Not Supported

TrustRadius Additional Categories

TrustRadius Verified User Reviews

Write a Review
  • Saleemi S.
    Teacher
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "One of the best B2B service"

    Posted 2021-01-21

    Pros: TrustRadius is a good source to find out best suitable business software and tools and buyers get a clear and detailed insights about the products through real users experience based reviews, which make the tech buying decision easy.

    Cons: Listings are limited and review sources data is not so big as other similar services as SourceForge and others have.

    Overall: Overall TrustRadius is good service for technology related people and provides a healthy help in buying decisions.

    Read More...
  • Aman V.
    Senior Software Engineer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good peer review platform"

    Posted 2020-08-05

    Pros: Detailed review process with lots of queries
    Good clean website interface
    Lots of genuine reviews via Linked In profiles
    Good customer service with regular mail notifications

    Cons: Very less review invites
    Too strict moderation, asks a lot of details

    Overall: TrustRadius is one of the better review platforms and provides detailed genuine reviews. It has great customer support that inform and guide you in every step.

    Read More...
  • A TrustRadius User
    Software Developer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Review website with good potential"

    Posted 2020-06-20

    Pros: Decent User Interface.
    Large catalog of software reviews.
    Reviews are elaborated & moderated.
    Verified users via LinkedIn.
    B2B insights for buyers.

    Cons: Customer service can be more responsive.
    Many reviews are unoriginal & often irrelevant.

    Overall: TrustRadius is a good website for both buyers & sellers. You can find large numbers of verified reviews here. It has good layout & easy to use interface but the quality check on reviews must be increased.

    Read More...
  • A TrustRadius User
    COO
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Not responsive for vendors"

    Edited 2020-02-16

    Pros: Not much to like. I guess the color scheme of the website is nice.

    Cons: They miscategorized our product and allowed it to collect reviews and ratings in the wrong category. Then once we notified them that our product was miscategorized, weeks passed and they still did not move our product into the correct category as of the time of this review, even though they said they would look into it. Their vendor dashboard isn't very intuitive either. Hard to tell if your changes have saved or not.

    Overall: There's a lot of software review sites out there. Not sure we need another one that's unresponsive and has miscategorized software.

    Read More...
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