Best Queue Management Software with a Free Trial

Qminder is the leading Offline CRM for in-person service, an all-in-one hub for walk-ins, appointments, and queue management. Designed for organizations that rely on face-to-face interactions, Qminder bridges the gap between digital convenience and real-world service. It provides full visibility into the customer journey, while Service Intelligence tools turn data into actionable insights—helping businesses reduce wait times, optimize workflows, and improve efficiency. Trusted by government agencies, healthcare providers, financial institutions, universities, and major retailers, Qminder simplifies queue management, appointment scheduling, and real-time communication—ensuring seamless service and happier customers. Get started in under a week and see results from day one. With three flexible pricing plans and zero setup costs, onboarding is quick and hassle-free. Qminder has powered 1+ billion service interactions for AT&T, Verizon, Uber, Apple, and more. Now, it’s your turn.

Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.

Autonix is a Trackable Dynamic QR Code Generator frontend with a visitor management solution backend. We enable businesses to collect and view visit activity with a powerful dashboard reporting on important KPIs. Our visitor check-in options via QR Code, Kiosk, or unique web URL lets visitors have choice when checking in. Gain insights and earn trust with an easy-to-use visitor check-in system. All plans include unlimited trackers and scans. We support all kinds of types of QR Codes, styles, and export as PNG/SVG/EPS for further. Data is available in dashboard, with your Google Analytics. Visitors exportable as well. Zapier Integration and API available. Teams, SSO and more available for enterprise customers. Custom solutions and functionality capable, just request a demo and lets talk about your unique use case!

With Smart Queue Management system reduce customer queue time, Increase staff productivity and Deliver a delightful customer experience. We provide the solution for every business size. Qwaiting is a cloud based queue management software. While Queue Systems are designed to decrease wait times. Qwaiting does more than that: Our Queuing solutions not only generate efficiencies but enhance profitability, build a secured environment and improve the visitor experience. When the customer service is on-point, your customers will be more than glad to wait. Qwaiting allows visitors to check-in for service by phone and wait for their turn to be served. Your staff will receive all the information required to deliver the best individual customer service. Know the whole picture in real-time. From customer journey to staff performance, make better business decisions with the data we collect.

Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver quality customer experiences no matter the channel — enabling faster growth with greater efficiency.

Snappy's Queue Management System (QMS) is a versatile solution designed to optimize customer flow in industries such as banking, healthcare, retail, and government services. It features a built-in web server with an intuitive interface for managing services, user access, and queueing devices like ticket dispensers and counter displays. The system supports multi-language displays, audio ticket announcements, and generates detailed reports on service performance and efficiency. The Professional Edition enables centralized management of multiple locations, offering comprehensive analytics and statistical insights. With features like SMS notifications, email alerts, and data backup options, Snappy QMS enhances operational efficiency, minimizes wait times, and improves customer satisfaction.

QueueHub is a queue management system designed to improve customer experience and operational efficiency. It allows businesses to create virtual queues, enabling customers to join a line online or through a mobile app. QueueHub then provides real-time updates on wait times and sends notifications when it's their turn. This eliminates physical lines and empowers customers to manage their time effectively.

Medical Check In is a patient queuing solution specifically designed to meet HIPAA privacy standards and improve patient flow . With Medical Check In, medical offices can get basic information from patients like names, reason for visit, dob and accurate time stamps and then pass the information to an organized check list. Medical Check In will automatically sort patients for quicker response. Medical Check In is specifically built for the queuing business model.

AI Schedule Management, brought to you by QueueDr, will allow you to rebuild your medical organization quickly and safely, during, and after the pandemic. More and more health systems are turning to AI to solve business challenges and create value. Now, QueueDr is automating the filling and rescheduling of missed appointments to deliver a scalable, personalized, and productive AI Scheduling Experience across the entire health system. QueueDr's solution transforms revenue cycle management, patient access, operations, IT, and finance. QueueDr empowers health systems to provide a consumer-centric patient experience, streamlined call center operations, and achieve best-in-class physician utilization with a 100% autonomous experience. If you’re already using Appointment Accelerator and are looking to access your dashboard. Remember to bookmark the page for easy access in the future!

Waitwhile is a smart waitlist and scheduling platform that helps 20000+ organizations bust their lines and create awesome wait experiences. Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed via SMS and email. Plus, a powerful API to integrate with. Forever free to use for 100 guests per month.

PatientTrak offers world class patient tracking solutions which can be used in any healthcare setting needing to manage the patient flow process. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. We offer patient flow solutions which can be used in any healthcare setting needing to manage the patient flow process. Our solutions are used to visual flow, identify bottlenecks and help facilities improve patient flow. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. PatientTrak Text Messaging, Online Reservation and Text to Sign-In solutions can be used to create a virtual waiting room and direct patients to sign-in from outside the facility, and inform them when they are ready to be seen.

Our solutions are 100% app based. This means, you can use the business app to manage lineups while your customers use their phone to check-in to your business. Open/Close queue - Let customers check-in only when you are open. Close queue temporarily but still service to already checked-in customers, without impacting their sequence. Give flexibility to your customers to check in multiple ways. In addition to app check-in, allow users to check in by sending a TEXT (SMS) to a pre-registered number. Your customers are always updated with their position in the queue and with approximate wait times. Additional notifications sent when it is their turn for your service. Manage more one than one kiosk using the same app. Redirect customers to different kiosks based on their needs. Optimize queue flow and provide service in parallel. Get to know your customers before they arrive. Define service categories and get information at the time of remote check-in.

Skiplino is more than just a Queue Management System that allows businesses to manage customer queues smartly and swiftly. Our plan supports social distancing, eliminates touch surfaces, and combats the spread of COVID-19 by allowing customers to book appointments remotely from their mobile device. Keep your waiting areas clear and customers happy by reducing wait times. Manage your agents with real-time metrics and get to know your customers with forms & feedback. Skiplino is a queue management system that allows businesses to handle customer queues smartly and speedily. Skiplino is an intelligent and cloud-based system that can monitor data related to queues in real time, and collect customer feedback. Our cloud based software can then assess this data to speed up the performance of your agents and services. Skiplino Queue Management System records your imminent customer’s and the services they intend to use.

Decrease customer wait times, improve waiting line management, and increase revenues with Wavetec’s enterprise Queue Management Solutions. Wavetec’s customer experience solutions are based on the Wavesphere Philosophy – ORGANIZE, ENGAGE & MEASURE waiting times and statistics from disconnected service areas to enhance customer experience at key touch points. Excessive queuing and waiting are among the leading causes of consumer dissatisfaction in banks, retail stores, hospitals and government institutions & Wavetec’s queuing systems solve that problem. Wavetec is one of the largest global manufacturers and suppliers of queue management systems. We have over 27 years of experience in helping organizations improve their customer flow, manage queues with virtual and linear queuing solutions, queue displays, appointment bookings, queuing apps, and visitor flow monitoring software.

Increase dismissal efficiency. QManager can be downloaded on iPads and smartphones giving parents and guardians the ability to sign their children in and out from the convenience of their vehicle or the front lobby. Reduce paper, save time, and increase accountability. Increase school safety. When dismissal begins, parents and guardians can run the QManager app on their smartphones. Simultaneously, the dismissal staff will be able to see the virtual lineup on their iPads, making dismissal easier to manage. The QManager app also offers ways to keep students engaged in their classrooms during the dismissal wait time. Save time calculating billing hours for contracted or non-contracted hours. Run many other reports like attendance, absentee & historical reports. Upload your school's family data quickly with our secure script. Download our app on an iPad and manage dismissal.

Bindo provides solutions for the F&B, Retail, Hospitality, and other industries in today’s fast-paced and challenging business environment. With over 10,000 points of sales in 12 countries, Bindo’s solutions are helping businesses increase their revenues, profits, operational efficiency, and grow their customer base in today’s challenging world. Everything you need in order to run your business smoothly and effectively. Automatic and clever - Bindo Smart Register helps increase your sales by recommending relevant products to your customers. During checkout, special discounts and promotions will appear to generate opportunities to upsell. Bindo helps manage the supply chain from the purchase order to stock transfer processes across multiple stores. Advanced features such as ingredient tracking module improves cost control while automatic notifications on low stock ensure that you will never run out of stock.

Patient intake software. Digital tools to help your healthcare organization succeed in a changing landscape and deliver the modern, convenient experience your patients expect. Phreesia’s automated patient intake platform engages patients in their care and gives you the capacity to do more of what matters in your organization. Healthcare organizations are successfully using Phreesia’s Intake for Telehealth solution to gather important patient information for each telehealth visit, at scale. Phreesia’s automated patient intake platform supports your organization’s digital front door strategy, engaging your patients at every step in their healthcare journey, during in-person and telehealth visits, through our native applications or our library of APIs. Create a custom patient intake management solution that engages patients in their care and gives you the capacity to do more of what matters to your organization.

Now you can keep the waiting rooms organized in your facility or clinic and gain customer satisfaction by reducing waiting time. Manage customer service staff with real time reports, and get to know your customers more with the best customer queuing system. Queue.best features several systems, including two Online (Greater/Huge) and Offline (First/Solo).

FastServ® Cloud is a virtual queue management system that helps businesses reduce customer wait times by enabling appointment booking for both in-branch and virtual visits. The cloud-based solution eliminates the need for costly on-site hardware and servers, offering scalable pricing based on the number of counters or devices used. FastServ® provides advanced features such as mobile queueing apps, real-time dashboards, customer notifications, digital signage, and tailored reporting. Optional hardware includes sleek kiosks and tablets for check-in and ticket issuance. Designed for industries like healthcare, banking, telecom, and government, it improves customer experience while lowering infrastructure costs. FastServ® is a flexible, cost-effective system that scales with business growth.

Paper Sign In Sheets are being replaced by tablets, giving businesses a faster and more productive way of organizing the customers from the minute they walk in. A simple and effective app records the name and need of each customer. The time is accurately stamped and the sorted list is presented across the computers of your network. Give your staff the tools to respond quicker to the needs of your customers. Auto sorting of customers by department and reason for visit avoids the need for a greeter and gets the customer directly to the right person. Automatically sorting the customers and notifying the staff helps them respond quicker and directly to the needs of the customer. Management reports give valuable insight to customer traffic and trends. Reports also give staff performance and overall office efficiency.