retailCRM

Swan Retail System (SRS) is an all-in-one, omnichannel retail-management solution that covers customer ordering, stock management, accounting, merchandising, supply-chain, and ecommerce within a single interface. It supports multiple stock types (unit, financial, catalogue, kits, and non-stock) and provides real-time views of inventory across store and web channels with alerts for replenishment. It manages the full purchasing and logistics cycle, from purchase orders, supplier management, container tracking, and warehousing through to delivery. It integrates tightly with EPOS, loyalty, ecommerce (WooCommerce, Shopify), CRM, and accounting tools, enabling one database and one point of administration for both online and in-store retail. Designed for large- and small-ticket items, and various retail sectors (furniture, homeware, garden centres, department stores, speciality retail), it also supports multiple customer account types (trade, staff, store cards), etc.

Go international! Sell ​​from anywhere around the world. Manage your quotes, sale orders and invoices, multi-lingual and multi-currency. Handle specific client conditions and discounts automatically. Send them to your customers and control each step of their process: new? rejected? accepted? Intuitive reports and automatic reminders will help you to keep track of your global sales process. Create, send and track the delivery orders of your products. Transform them into Invoices in one click. Do you deliver on the go, and invoice your customers at a further date ? Group several delivery orders into a one single invoice, in one click! Track purchase orders (status, stock and payments), and manage your suppliers easily. Handle multiple storage locations, transfer stock between warehouses and monitor stock movements in real time. Receive alerts before you run out of stock and take full control of your inventory!