Related Products
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About
TopEdge AI is a cloud-based WhatsApp commerce and customer engagement platform for Shopify stores and direct-to-consumer brands. It syncs Shopify orders, carts, products, customers, and cash-on-delivery data with WhatsApp messaging, giving teams store context for conversations. Merchants can automate abandoned-cart follow-ups, COD confirmations, order updates, and campaigns that encourage prepaid orders. The platform includes a shared live-chat inbox, customer profiles and segmentation, WhatsApp campaigns, a visual flow builder, website opt-in tools and tracking, order and stock views, warranty workflows, and commerce analytics. Teams can build journeys triggered by Shopify events, use approved message templates, and configure AI responses grounded in store policies and product information with their own AI provider key. TopEdge AI is designed for e-commerce teams using Shopify and WhatsApp for support, order communications, sales recovery, and marketing.
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About
See how your team can process orders and requests, automate marketing and analyze results. Orders from all sources are collected into a single list and distributed among operators. Each customer has overall communications history despite the channel. Triggers assign tasks to employees automatically, send messages to customers and change their data. Operators work in a single window mode - it is not necessary to leave CRM for viewing stock balances, issuing invoices, arranging delivery. Collect customer data from all sources in CRM. Make segmentation of the base taking into account this data. Set up automatic rules for increasing repeated sales. Send personalized mailings by segments. Communicate with customers in messengers in CRM interface. View all earlier information about the customers in 2 clicks. Create orders directly in CRM conversations. Check stock availability due to built-in product catalogue.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Shopify e-commerce businesses.
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Audience
Online stores, retailers, and eCommerce companies that need a CRM built for their needs
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19/month
The Launch plan is $19/month or $182/year through the Shopify App Store. In India, Launch is ₹1,599/month billed yearly or ₹1,999 month-to-month, before 18% GST. Meta messaging charges are separate.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationTopEdge AI
Founded: 2023
India
www.topedgeai.com
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Company InformationretailCRM
Russia
www.retailcrm.pro/
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Categories |
Categories |
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Integrations
Alfa-Track
Not Supported
Binotel
Not Supported
CS-Cart Free
Not Supported
Calltouch
Not Supported
Carrot quest
Not Supported
CoMagic
Not Supported
MeaSoft
Not Supported
Ringostat
Not Supported
Roistat
Not Supported
Shopify
Supported
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Integrations
Alfa-Track
Supported
Binotel
Supported
CS-Cart Free
Supported
Calltouch
Supported
Carrot quest
Supported
CoMagic
Supported
MeaSoft
Supported
Ringostat
Supported
Roistat
Supported
Shopify
Not Supported
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