Audience

Companies of all sizes looking for an IT solution

About pidas

NEXT - that is the integrated overall solution for today's IT support: For fast and convenient support . For more freedom for your internal IT specialists. And for really happy end users. Based on our many years of expertise, we have developed an integrated overall solution that enables modern and comprehensive IT support. Digital end-to-end process with a high degree of automation. End-to-end processes with integration of chatbots and IT machines. We have them! The right people for the demanding everyday support: with broad technical know-how, high commitment and the pidas service gene. This is how we always put together the right crew for you – whether in the service desk or in field support.

Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

pidas
Founded: 1987
Switzerland
www.pidas.com

Videos and Screen Captures

pidas Screenshot 1
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Product Details

Platforms Supported
SaaS
Windows
Mac
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

pidas Frequently Asked Questions

Q: What kinds of users and organization types does pidas work with?
Q: What languages does pidas support in their product?
Q: What kind of support options does pidas offer?
Q: What type of training does pidas provide?
Q: Does pidas offer a free trial?

pidas Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

IT Service

Self Service Portal
Knowledge Management
Ticket Management
Service Catalog
Release Management
Incident Management
Service Reporting
IT Asset Management
Contract Management