Audience
Serves contact centers across the world.
About nGAGEMENT
Recognized as a trusted provider of cutting-edge gamification and employee engagement software solutions, nGUVU leverages behavioral analytics and machine learning to create sustained agent engagement for contact centers. With its mission to revolutionize the contact center industry, nGUVU's engagement solution helps build a better everyday work experience for agents. Powerful and scalable, nGAGEMENT by nGUVU is a cloud-based employee engagement and gamification platform that helps motivate call center employees and improve their performance. Key features include leaderboards, contest management, reward management, activity tracking, badge management, reporting, predictive analytics, results tracking, and so much more.
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Integrations
No integrations listed.
Company Information
nGUVU
Founded: 2015
Canada
www.nguvu.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
nGAGEMENT Product Features
Gamification
Badge Management
Supported
Collaboration Tools
Supported
Contest Management
Supported
Feedback Management
Supported
For Call Centers
Supported
For Education
Supported
For Onboarding
Supported
For Sales
Supported
Goal Setting / Tracking
Supported
Leaderboards / Activity Tracking
Supported
Performance Metrics
Supported
Rewards Management
Supported
For Developers
Not Supported
