Zoom Workplace Integrations

Enterprise video conferencing with real-time messaging & content sharing with Zoom Meetings & Chat. Simplified video conferencing and messaging across any device. Enable quick adoption with meeting capabilities that make it easy to start, join, and collaborate across any device. Zoom Meetings syncs with your calendar system and delivers streamlined enterprise-grade video conferencing from desktop and mobile. Enable internal and external communications, all-hands meetings, and trainings through one platform. Bring HD video and audio to your meetings with support for up to 1000 video participants and 49 videos on screen. Multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting. End-to-end encryption for all meetings, role-based user security, password protection, waiting rooms, and place attendee on hold. Record your meetings locally or to the cloud, with searchable transcripts. Zoom also offers a HIPAA compliant plan for healthcare.

The cloud phone solution, natively built for the Zoom platform. Enterprise-class features with a modern user experience to streamline voice communications. Provision and manage users, monitor call quality and usage data in the Zoom administrator portal. The globally distributed Zoom cloud platform delivers secure HD Voice with enterprise-class reliability and quality of service. Seamlessly make and receive phone calls, share content, participate in video meetings, and send chat messages from Zoom desktop and mobile apps. Easily elevate phone calls to a Zoom Meeting without requiring participants to hang up and dial-in to a separate conference bridge. Native apps for Windows, MacOS, iOS, and Android are designed for ease of use while maximizing voice and video quality of service. An ever-expanding footprint of countries to provide local phone numbers. For customers who wish to streamline global telephony carrier management, porting numbers to Zoom has never been easier.

Connect your teams and streamline communications. Included with your Zoom license is Zoom Team Chat. Helping your teams stay connected. Streamline your teams with chat and video meetings. Make collaboration easier between teams and external participants with enterprise chat and instant video meetings. Power modern and efficient team communication. Create a virtual workspace where all the right people for every project are ready to collaborate. Organize your communications chaos. Save time by quickly finding messages, content, and links related to your conversations and projects. Start a meeting with any 1:1 or group channel. Zoom meetings scale up to 1,000 people with clear video, audio and screen sharing. Communicate in public or private channels organized by projects, teams, or topics. Share files, emojis, screenshots, and more. Quickly find contacts, messages, and files, keeping knowledge and information at your fingertips. Calendar integrations sync status and presence.

Conference rooms that make it easy to run or join video meetings with a tap of a button. Have existing video conference room systems? Zoom Conference Room Connector lets you join Zoom Meetings directly from existing (SIP or H.323) conference room systems, such as Polycom, Cisco, or Lifesize equipment. Zoom Rooms is ideal for the best conference room experience optimized for modern use cases. Zoom Rooms tackles the three biggest pain points of the conference room: Starting a meeting, booking a meeting, and sharing content. Flawless video across desktop, mobile, and room systems. Quickly join meetings with both video and audio. Wireless content sharing with a click of a button. Robust security settings ensure disruption-free meetings. Enterprise-grade wireless sharing integrated into your room. Zoom Rooms allows you to easily share multiple desktops simultaneously in the room and provides a variety of simple, wireless sharing options for guests and people on your network.

Live virtual events and broadcasting. Broaden your reach with Zoom’s reliable and scalable webinar solution. Host online events with up to 100 interactive video participants. Plans range from 100 to 10,000 view-only attendees. Customize and brand your emails and registration forms. Flexible registration management and multiple integration options for your CRM systems. Simple and intuitive host controls for presenters and interactive capabilities for attendees from desktops, laptops, mobile devices, and conference rooms. Up to 100 live video panelists can share their webcam and interact with the audience. Expand your impact with on-demand or recurring webinars with recording and auto-generated transcripts. Get reports on registrants, attendees, polling, attendee engagement and Q&A for follow up. Broadcast across social channels with Facebook Live and YouTube integrations. Mute/unmute panelists, and promote attendee to panelist.

Zoom Contact Center is a complete Contact Center as a Service (CCaaS) offering built directly on Zoom’s powerful unified communications platform to help businesses of all sizes better support and connect with their customers. Zoom’s CX platform features intelligent multi-channel routing, an AI-powered virtual agent, no-code IVR and bot flows, workforce engagement management, powerful analytics, pre-built integrations, and much more - all designed into our familiar, easy-to-use Zoom app. With Zoom, businesses deliver fast, efficient, and highly personalized customer experiences, improved agent productivity, and better business results. Channels - Voice - Web Chat - Mobile SMS Functions - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - IVR - Inbound Screen Pop - Persistent Data - ACD Administrative - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment.

Zoom’s existing platform integrates perfectly with Zoom Whiteboard giving everyday Zoom users a whole new tool and huge advantage when collaborating. Share or create real-time whiteboards in Zoom Meetings. Give users different access depending on the meeting you are running. Take your workshops to the next level by offering whole new ways to work together using all of what Zoom has to offer. Collaborate with your team from outside of meetings, or initiate a whiteboard from within a Zoom meeting. Brainstorm fast and efficiently with smart connectors, sticky notes, and comments. Categorize information in real time with sticky notes. Easily share whiteboards with other Zoom users using the share sheet. Access Zoom Whiteboards anytime, during or outside a meeting, they are saved automatically. Collaborate on your Zoom client for desktop, web browser, or Zoom Room for Touch.

Workvivo is the employee communication platform designed to build natural, meaningful bonds between teams, allowing companies to reach and engage their employees in ways that traditional tools simply can’t. It’s your intranet, comms tool, and employee app all blended into one familiar social experience that people naturally embrace, offering companies the oversight they need while giving employees the freedom and flexibility they desire. ✔️ Less distraction, greater engagement ✔️ Unrivalled adoption, fastest time-to-value ✔️ Seamlessly integrates and streamlines your existing comms tools

Zoom Revenue Accelerator is a conversation intelligence tool, for users of Zoom Meetings. Zoom Revenue Accelerator also provides seller guidance and highlights, such as talk-listen ratio, filler word usage, call review to locate the parts of the conversation and topics that the prospect found most engaging, and next step reminders. As an intelligence tool, Zoom Revenue Accelerator aims to provide: - Actionable feedback - Reduces anecdotal feedback and identifies areas for improvement using post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores. - Accurate forecasting - Digestible, aggregated insights integrated into a CRM to provide context on the sales funnel, highlight deals that need attention, and identifies pipeline trends. - An understanding deals - Displays sales deals by stage, size, teams, opportunity name, and use analytics for the number of interactions, competition, and customer sentiments.

Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for customers. Zoom Virtual Agent works around the clock on multiple support channels to deliver fast, personalized customer experiences, reduce call volumes and handle times for human agents, and drive significant cost savings for organizations. Zoom Virtual Agent integrates seamlessly with various CRM, chat, and contact center platforms. It shines as part of Zoom Contact Center, our video-optimized CCaaS platform that helps businesses deliver prompt, accurate, and highly personalized customer experiences. Self-Service Experience - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization Self-Service Platform - Branding - Automation - Artificial Intelligence - Integrations Responses - Customization - Control - Route To Human

Zoom Events is an all-in-one platform that gives you the tools to create engaging virtual experiences that attendees will love. Build your own branded event hub, manage ticketing and registration, use one dashboard to administer user access, and allow your attendees to network during your event. Zoom Events will give you the ability to host a variety of events, from multi-day summits to multi-track conferences. Build your own event hub. Manage ticketing and registration with ease. Use one dashboard to manage user access. Host a variety of events. Foster connections. Know your stats. Zoom Events is an all-in-one platform that gives you the tools to create engaging virtual experiences that attendees will love.