Zoho Meeting
Zoho Meeting is a robust online conferencing solution specifically built for business collaboration. Completely browser-based, Zoho Meeting allows you to host online meetings, video conferencing, lead-nurturing webinars, product launches, sales presentations, and marketing demos with your employees, partners, and clients. With Zoho Meeting, you can quickly create secure online meetings and webinars using any mobile device, from anywhere at any time. Key features of Zoho Meeting include screen sharing, audio/video collaboration, recording and replay, built-in chat, RSVP scheduling, email reminders, webcam sharing, collaborative whiteboard, and more.
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Zoho Desk
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.
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Zoho Expense
Zoho Expense is a simple and affordable software that makes expense reporting and monitoring seamless. Created by Zoho, a multinational business software company, Zoho Expense enables users to automate expense recording, streamline the approval process, control expenditures, and gain spend visibility and control. Key features include expense analytics, credit and debit card transaction imports, auto scan receipts, custom report fields, multi-currency support, among others.
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Zoho SalesIQ
Zoho SalesIQ is a comprehensive live chat and chatbot platform that provides businesses with website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop-shop for businesses looking to improve their customer engagement and overall customer experience.
It comes equipped with a patented ring view for visitor identification in real time, lead scoring, built-in audio calling, screen sharing, profanity management, and different types of bots based on your business requirement. From a codeless bot builder to an advanced AI chatbot that can be integrated with OpenAI or Zia, Zoho's in-house LLM, SalesIQ has it all.
The platform also includes instant messaging channels that integrate with Instagram, Telegram, WeChat, Line and more so businesses can reach prospects and customers on platforms they already use.
SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of
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