Audience

Customer services teams

About WitiOp

Your Contact Center even smarter! WitiOp is the platform to manage interactions with your contacts in real-time on the most popular instant messaging app, WhatsApp. Provide an always-on service and stay close to your customers!

Integrations

Ratings/Reviews

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Company Information

Xenialab - INGO
Italy
witiop.com/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud

WitiOp Frequently Asked Questions

Q: What kinds of users and organization types does WitiOp work with?
Q: What languages does WitiOp support in their product?

WitiOp Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management