uContact
Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution.
uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams.
Our robust, full-featured platform includes:
• Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding
• Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR
• Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings
• Automation - Chat Bots, Form Creator, Workflow Designer
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Fastcall
Fastcall is a cloud-based phone and messaging application built for Salesforce teams. It brings inbound and outbound calling into Salesforce, letting sales and service users place and receive calls, use click-to-call, and associate call activity with Salesforce records. Features include call routing, queues, IVR, recording, voicemail, monitoring, reporting, and automated activity logging; availability depends on plan and setup. Fastcall also supports business texting and messaging, including documented WhatsApp capabilities. Administrators configure users, numbers, and call flows in Salesforce, while agents work through Salesforce desktop and mobile experiences. It is designed for organizations seeking telephony and contact-center functions connected to Salesforce CRM, including sales teams, service departments, and contact-center operations.
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Chirply
We're more than just another place to store your contacts. Chirply allows us to send and receive text and multimedia messages, make live phone calls right from your web browser, send ringless voicemail messages, set up automated outreach campaigns, and much more. Scroll down for more details. Chirply makes it simple, it has its dynamic services, which include, 2-way SMS which also includes SMS auto responders, 2-way phone calls with live and pre-recorded, 2-way emails, and click-to-call widgets, drip campaigns, ringless voicemails with a bonus of lead generation. Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients. An IVR application provides pre-recorded voice responses for appropriate situations. You can get Google business leads, yelp leads and newly registered domain leads moreover you can connect your FB lead ads into our platform.
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Apollo
Apollo is an AI-powered sales intelligence and engagement platform designed to help revenue teams find prospects, build pipeline, manage outreach, and close deals from one system. The platform combines a large B2B contact and company database with lead scoring, data enrichment, multichannel sales engagement, workflow automation, meeting scheduling, calling, and deal management. Outbound teams can identify target accounts, find verified contact information, create automated email and call sequences, and prioritize daily selling activities. Inbound capabilities help organizations identify website visitors, qualify leads, enrich incoming records, and route prospects to the appropriate sales representatives. Apollo also provides AI-assisted prospecting, meeting insights, conversation intelligence, sales coaching, analytics, and MCP connectivity for incorporating Apollo data and capabilities into supported AI workflows.
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