Whatfix Integrations

Twilio Segment’s Customer Data Platform (CDP) provides companies with the data foundation that they need to put their customers at the heart of every decision. Per IDC, it’s the #1 CDP in worldwide market share four years in a row (2019-2022). Using Twilio Segment, companies can collect, unify and route their customer data into any system where it’s needed to better understand their customers and create seamless, compelling experiences in real-time. Over 25,000 companies use Twilio Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences.

Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint. With Freshdesk, businesses can: - Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view - Improve agent productivity with smart workflow automation rules - Deliver seamless self-service experiences with AI-powered chatbots and branded help centers - Monitor key performance metrics with advanced analytics and custom reports Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.

Build exceptional customer experiences with Zendesk. The leading provider of software and solutions for better customer relationships, Zendesk empowers businesses to be more reliable, flexible, and scalable. Its family of products include Support, an integrated customer support solution; Chat, live chat and messaging tool; Talk, call center software; Explore for analytics and reporting; Inbox, shared team inbox; Guide, a knowledge base and self service soltuion; and Connect + Outbound for proactive campaigns.

Salesforce helps sales teams accelerate their performance and achieve their goals. Salesforce is the world's most-used CRM, and so much more. With Salesforce, teams get access to tools that allow them to grow their accounts, find new customers, and close deals—faster and from anywhere. It offers a wealth of features that include contact management, opportunity management, lead management, email integration, reports and dashboards, sales forecasting, files sync and share, and so much more. Spend less time digging around in spreadsheets and more time running your business. No hardware, no software, no hassle. Our simple setup assistant will have you streamlining sales and answering customer questions in just minutes. Give buyers seamless, personalized experiences by connecting data across sales, service, and marketing. See a complete view of the customer — their account, activity history, and connections. Pull in social data for a deeper view of your customers.

Get to know your customers. Get a deeper understanding of your customers. Google Analytics gives you the free tools you need to analyze data for your business in one place. Understand your site and app users to better evaluate the performance of your marketing, content, products, and more. Access Google’s unique insights and machine learning capabilities to help get the most out of your data. Analytics is built to work with Google’s advertising and publisher products so you can use your analytics insights to reach the right customers. Process and share your data quickly with an easy-to-use interface and shareable reports. Get the most out of your data with features like analytics intelligence, detailed reporting, and so much more. Easily access data from other Google solutions while working in Analytics, for a seamless workflow that saves you time and increases efficiency. Gain deeper insights into how users from your Google Ads campaigns engage with your site.

Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.

Connect your apps and automate workflows. Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work. Link your web apps with a few clicks, so they can share data. Pass info between your apps with workflows called Zaps. Build processes faster and get more done—no code required. Discover how Zapier makes automation accessible to everyone. Stick with the tools that work for you. Zapier connects more web apps than anyone, and we add new options every week. We integrate with apps such as Facebook Lead Ads, Slack, Quickbooks, Google Sheets, Google Docs, & many more! Our editor was made for do-it-yourself automation. Set up Zaps without developer help. Use Zapier’s built-in apps to create powerful workflows without using separate services. More than 3 million people rely on Zapier to take care of their tedious tasks.

Confluence by Atlassian is a leading content collaboration software for modern teams. It empowers teams to create, share, and collaborate on projects in one place, easily publish and access company information, capture, store and grow team's knowledge, and so much more. Confluence is also available on mobile, enabling teams to track team activity, give feedback, and stay in sync regardless of device.

Deliver great experiences, no matter what. Connecting with customers is more important than ever. We can help with scalable messaging for sales, marketing, and support. The #1 Business Messenger for you and your customers. Use Intercom to drive growth at every stage of the customer lifecycle. Our chatbots and live chat capture more of your best leads and convert them while they’re hot. Set your customers up for success with tailored onboarding and activation messages. Real-time tools and rich insights mean our support solution amplifies your team for an unbeatable experience. Give customers personal touchpoints with your brand through the familiar medium of messaging. Engage customers at the exact moment they're ready to buy, whether on your website or in your app. Intercom connects your tools and workflows so you can communicate personally at scale. Set clear expectations with customers based on your team's bandwidth, and collect upfront information for follow-up later.

At Mixpanel, our mission is to increase the rate of innovation. Not only as a company, but for the businesses we serve. Through our analytics and engagement product, companies can analyze how and why their users engage, convert, and retain in real-time across web, mobile, and smart devices. Then they can use that data to improve their business and products. Mixpanel serves over 26,000 companies from different industries around the world, including Samsung, Twitter, and BMW. Headquartered in San Francisco, Mixpanel has offices in New York, Seattle, Austin, London, Barcelona, Paris, and Singapore. Great products are built by teams who know their users. Go beneath the surface to learn which features are popular, who your power users are, and the behaviors tied to long-term retention. See which features are popular and how many power users you have.

One platform, infinite ways to connect to your employees and customers. Build auth into any app. Create secure, delightful experiences quickly by offloading customer identity management to Okta. Get security, scalability, reliability, and flexibility by combining Okta’s Customer Identity products to build the stack you need. Protect and enable your employees, contractors, and partners. Secure your employees—wherever they are—with Okta’s workforce identity solutions. Get the tools to secure and automate cloud journeys, with full support for hybrid environments along the way. Companies around the world trust Okta with their workforce identity.

Automate your expenses from receipt to reimbursement with SAP Concur Expense. As a premier, cloud-based expense and travel management software solution, SAP Concur helps finance executives manage expenses and cash flows related to travel expenditures. Business-ready and user-friendly, SAP Concur Expense easily captures receipts, enforces spending policies, processes expense reports, and makes better business decisions based on accurate and timely data. Creating expense reports is simplified when charges from credit cards, select suppliers, and receipt photos pre-populate in Concur Expense. Employees can capture transaction data, snap a photo of receipts, and submit expense reports – while your managers can quickly review and approve expense reports. Automatically populate expense reports using electronic receipts from airlines, hotels, restaurants, and ground transportation services.

Moodle is the world’s most trusted online learning solution. The engine of the Moodle ecosystem is Moodle LMS, the secure and customizable open-source platform used by over 250 million learners worldwide. Developed in conjunction with its loyal community, Moodle LMS is complemented by an ecosystem of products including Moodle Workplace and a network of partners and services providing hosting, customizations, and support. Moodle LMS - Create interactive courses for your learners in a safe, accessible, and highly engaging online space - Open source and flexible, so it can be tailored to suit every learning outcome - Collaboratively designed by the global Moodle community - Secure and private to ensure your systems and data are safe.

An HCM system that adapts to what comes next. Your workforce, how and where people work, even the skills you need continue to shift. So how do you adapt to what the future brings? Meet Workday Human Capital Management (HCM). Our machine learning helps you understand your people’s skills today and build talent around the skills you'll need tomorrow. Workday Human Capital Management empowers you to curate recommendations, suggest learning, and keep communication open. And do it at scale. Our augmented analytics surfaces insights from vast data sets, explaining what’s happening and why in stories you can understand. We deliver intelligent automation across the entire attract-to-pay process, eliminating manual tasks and empowering your people to be their most productive selves. From compensation and payroll to time tracking, benefits, and more, Workday HCM helps you take care of your workforce.

Bullhorn applicant tracking system and CRM. Make better decisions, improve sales and recruiter productivity, and manage the entire recruitment and applicant management process from a single, easy-to-use interface. Streamline daily tasks with faster source, search, and match. Leverage relationship insights to deliver a superior candidate experience. Run your business by the numbers using staffing-specific, actionable reports. Bullhorn for Email integrates the Bullhorn applicant tracking system & CRM seamlessly with Gmail and Outlook so that you can view your email inbox directly within Bullhorn. Easily parse in resumes, add notes, and create new tasks and appointments from candidate emails. See the latest info about your candidates while in your inbox, and access a sender’s full contact record from an email by jumping to Bullhorn with a single click.

Business project management software. See all project information at a glance with Jira Work Management (formerly Jira Core). Manage your projects and keep your team organized. Managing projects and tasks in Jira Work Management starts with a workflow. Workflows define your process and enable your team to track tasks. Jira Work Management Cloud instances also have boards that allow you to visualize your workflows and drag and drop tasks from to-do to done. Currently available in cloud offering only. Task management is easier with statuses, comments, and attachments in one place. Everyone knows a project's details at a glance without having to email or set up a meeting. Plus, with notifications you'll know when your attention is needed. How many tasks are still in progress? Which team member has too much on their plate? Using Jira Work Management, you can follow the status of your team's projects in different ways: with a quick overview, customized dashboards, and more.

See measurable results from your videos (and podcasts, too) with our complete hosting platform for marketers. One easy-to-use platform that turns your videos and podcasts into marketing machines. Upload, customize, and embed content experiences that feel like your brand, not ours. Integrate with your tech stack and send engagement data to your CRM, ad platforms, and marketing tools. Tell a complete story with one platform. Our flexible hosting works perfectly for videos and podcasts. Get a friend in the video marketing business. From our education to our community, we’re here to help. From a brandable player to actionable insights, our intuitive platform gives you the tools to make your content perform better. Embed your content anywhere with a player that matches your brand. Get measurable returns with email collection, CTAs, links, and more. Publish a gallery of videos, webinars, and podcasts in one streamable experience.

Ensure your people keep building skills with the world's best learning management system​ (LMS). Support your learners around the world with automated assignments, comprehensive completion records, version control and auditing, and multiple languages. Your workforce is highly mobile. And now your learning is too. Empower your people to learn anytime, anywhere with the Cornerstone iOS and Android app. Cornerstone offers a variety of formats — including audio, video, digital docs, instructor led, and virtual reality — so people can learn most effectively. Since every training initiative is unique, build custom reports to help track metrics and illuminate ways to improve learning for your people. Quickly and easily plug-and-play with a number of pre-built integrations. Leverage our holistic ecosystem, so you can effectively support your organization's unique needs. Protect your people and minimize business risk through targeted learning focused on compliance requirements.

As we plan for the return back, how we manage our buildings and our spaces, and how people engage with that space, is critical. IBM can help. With TRIRIGA, you can create safer spaces, focus on occupant well-being, and control costs. You can consolidate essential information into a single source of truth to make faster, more confident decisions and adapt to any circumstance. Make critical space decisions when you put your data to work. By using data gathered across IoT and WiFi sources, you can obtain better space utilization insights, and gain a robust understanding of occupancy and usage across your entire real estate portfolio. When 95% of IBM employees suddenly shifted from the office to working from home, the IBM Global Real Estate team was ready with critical space utilization data that made handling this unprecedented move easier.

P&C insurers need a platform that helps them engage personally, innovate freely, and grow efficiently. At Guidewire, we are utterly committed to your success. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. And with the largest R&D team, services team, and partner ecosystem in the industry, we continually evolve and innovate to meet your needs. Maybe that’s why more than 450 insurers, from new ventures to the largest and most complex in the world, run on Guidewire. Truthful relationships with customers, prospective customers, partners, investors, and each other. Communicating through clear arguments, building excellent quality products, and making decisions carefully on the basis of factual evidence. Chosen by more than 450 insurers, from new ventures to the largest and most complex in the world, Guidewire is the most trusted platform in the industry.

Unify top sellers' insights and sales data in the sales knowledge lake, scale best practices, and increase win rates. An AI teammate that supercharges account executives, allowing them to win more, and sell smarter, and more effectively. Get accurate, up-to-date answers to technical and repetitive sales queries. Complete security questionnaires, RFPs, and RFIs in minutes to keep deals moving. Snippets of insights learned from top sellers to help others close deals faster. Unifies your sales data and continuously learns from your top sellers. We take security seriously. Enterprise-grade security is baked into DocketAI, we do not train our models on your data. Your sellers can focus on selling with peace of mind, knowing every interaction is grounded in your enterprise data. DocketAI works out of the box. Answer seller queries, fill RFPs, and more from day one, instead of spending days on configuration.