Audience
Businesses searching for a solution to improve their customer services and increase sales
About WebSupport PRO
Well, you made it here on a Monday, so we figured we would tell you a little more about why our WebSupport system is a first-rate help desk software solution. First off, WebSupport is 100% web-based, so you don't have to worry about installing software or updating it; we will always take care of that for you. Secondly, WebSupport has been tested on real eCommerce and informational websites since 1999. The system works and it works well. Thirdly, it is feature packed. WebSupport PRO comes with support for multiple email addresses (so you can send all of your support email addresses directly to our system), an integrated Knowledge Base (create a knowledge base for each website you configure), and a FAQ builder (again you can create a separate FAQ for each site you configure in WebSupport). You will not find a system with this many features anywhere else for this kind of money.
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Pricing
Starting Price:
$19.99 per month
Integrations
No integrations listed.
Company Information
Support Sentry
www.supportsentry.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online
WebSupport PRO Frequently Asked Questions
WebSupport PRO Product Features
Customer Service
Knowledge Base
Performance Metrics
Queue Management
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Live Chat
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Alerts / Escalation
Automated Routing
Community Forums
Incident Management
Live Chat
Self Service Portal
Ticket Management
