Audience
Small to mid-sized IT departments
About Web Tracks
Web Tracks by Gritware is a help desk and IT asset management software program. Simple, clean, and browser-based, Web Tracks helps IT professionals easily assign and complete tasks and help desk tickets, track computers, peripherals and software licensing, track IT expenditures, and create reports on help desk, inventory, and purchasing. Web Tracks is offered in two editions: Standard and Enterprise.
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Pricing
Starting Price:
$295.00/one-time
Pricing Details:
Standard Edition - starts at $295
Enterprise Edition - starts at $795
Enterprise Edition - starts at $795
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Gritware
Founded: 1998
United States
www.gritware.com
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Product Details
Platforms Supported
Windows
Training
Documentation
Support
Phone Support
Online
Web Tracks Frequently Asked Questions
Web Tracks Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Multiple Brands / Products
IT Asset Management
Asset Tracking
Audit Management
Contract/License Management
Cost Tracking
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Compliance Management
Configuration Management
Depreciation Management
