Audience

Contact centres in financial services, healthcare, insurance, resources and logistics

About Vertical AI

Vertical AI is a cloud platform for creating and operating AI voice and text agents for business calls and web conversations. Teams configure agents with business knowledge, connect them to customer and scheduling systems, and use them to answer enquiries, look up records, book or change appointments, send confirmations, and transfer conversations to staff. Voice and text experiences can share agent instructions and connected data. The platform includes tools to test conversations before launch and review call recordings, transcripts, and agent performance afterwards. Teams manage agent behavior and integrations through a browser-based workspace. Vertical AI serves Australian businesses and contact-centre teams handling inbound enquiries, support and booking workflows, including organizations that need customer interactions linked to existing business systems.

Pricing

Starting Price:
A$49/month
Free Trial:
Free Trial available.

Integrations

API:
Yes, Vertical AI offers API access

Ratings/Reviews

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Company Information

Vertical AI
Founded: 2026
Australia
verticalai.com.au

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Vertical AI Frequently Asked Questions

Q: What kinds of users and organization types does Vertical AI work with?
Vertical AI works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Vertical AI support in their product?
Vertical AI supports these languages: English.
Q: What kind of support options does Vertical AI offer?
Vertical AI offers support via online.
Q: What other applications or services does Vertical AI integrate with?
Vertical AI integrates with: Airtable, Calendly, Gmail, Google Calendar, Google Sheets, HubSpot CRM, Intercom, Microsoft Teams, Model Context Protocol (MCP), Notion, Pipedrive, Salesforce, Shopify, Slack, Stripe, Zendesk, and Zoho CRM.
Q: Does Vertical AI have an API?
Yes, Vertical AI has an API.
Q: What type of training does Vertical AI provide?
Vertical AI provides training in the form of documentation.
Q: Does Vertical AI offer a free trial?
Yes, Vertical AI offers a free trial.
Q: How much does Vertical AI cost?
Pricing for Vertical AI starts at A$49/month.

Vertical AI Product Features