Verint Workforce Engagement Reviews and Pricing 2024

Audience

Contact centers and call centers that need an effective workforce optimization solution

About Verint Workforce Engagement

Leapfrog the competition with AI-powered tools built for the future of your workforce. Engage and manage your contact center, back office and branch teams.

Today’s workforce includes humans and bots handling multiple complex requests across diverse channels and multiple locations. With Workforce Engagement, you can:

Balance employee schedule flexibility with optimal staffing levels
Measure and improve the quality and compliance of interactions
Gather rich insights about conversations across all engagement channels
Provide AI-powered assistance in real-time for optimal outcomes

Verint Workforce Engagement is a Customer Engagement Platform with AI and automation at its core providing best of breed capabilities to manage, analyze, and improve customer engagements. A platform that is designed for the hybrid workforce, spans all customer engagement use cases instead of just the contact center, and is built on an open architecture.

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Pricing

Free Trial:

Free Trial available.

Integrations

See Integrations

Ratings/Reviews

Overall 0.0 / 5

ease 0.0 / 5

features 0.0 / 5

design 0.0 / 5

support 0.0 / 5

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Videos and Screen Captures

Verint Workforce Engagement Screenshot 1

Verint Workforce Engagement Screenshot 2

Product Details

Platforms Supported

SaaS

Training

Live Online

In Person

Support

Phone Support

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