FlowHealth
FlowHealth is an AI-powered patient communication for modern medical practices, built to stop practices from running a call center inside the office. Its AI agent, Emma, answers every call, schedules appointments, handles questions, follows up with patients, and works inside the practice’s EHR. FlowHealth adjusts to the practice, not the other way around, learning how the office works and supporting the technology around it. Emma acts like a front-desk teammate: she answers inbound calls instantly, schedules and routes patients, handles overflow, supports nights and weekends, and responds naturally in English, Spanish, and more. She also manages outbound calls, confirming online requests within minutes, recovering no-shows, and booking appointments directly on the calendar. For appointment reminders, Emma calls and texts patients before their visit, confirms, reschedules, answers basic questions, and helps prevent last-minute gaps.
Learn more
Medesk
Ideal for medical practitioners and private clinics, it is a cloud-based platform that streamlines your practice workflow, helping you attract and retain more patients at a lower cost.
Medesk offers video consultations, in-built EHR, a schedule integrated with Google Calendar and iCal, online booking and appointment reminders, powerful analytics, and payment and deposit options.
Medesk has developed ready-made solutions for GPs, mental health, allied health, and hair loss practitioners.
Medesk allows you to automate the patient engagement process with the following tools:
– Transparent online booking with convenient time slots available
–Adding patient contact details straight to their EHR for immediate use
– Automated confirmation emails and textsright after booking
– Schedule reminders to cut down on cancellations and DNAs
Learn more
SurgyFrontdesk
SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.
Learn more
TigerConnect
Connect Staff, Patients & Providers Via HIPAA-Compliant Video, Voice & Text
Cloud-based, TigerConnect enables hospitals, practices, and other healthcare organizations to collaborate with staff from anywhere and engage patients at home using the same, secure, smartphone and desktop app. TigerConnect modernizes clinical communication, enabling staff to reach each other by role immediately via text, voice or video. Exchange photos, videos, and other files from the field, labs, or integrated EHR systems to provide context and better care diagnoses. For further technology consolidation, modern scheduling ensures the right on-call physicians are contacted.
TigerConnect also offers secure patient and family communication, delivering continuity of care while improving appointment show-rates, care plan adherence, documentation workflow, pre-op preparation, and post-op follow-ups. Improve the overall patient experience by delivering the easy, secure engagement today's patients expect.
Learn more
