Audience

Companies searching for an advanced Product Management platform

About UserVoice

UserVoice is the premier product feedback platform for B2B Software as a Service (SaaS) companies. Using easy-to-configure integrations, UserVoice adds quantitative metrics to the qualitative feedback you receive. Get feedback from directly from your end users. Easily capture feedback from your customer-facing team members right from the tools where they work. Keep the whole company aware of what your customers are saying using our Slack and Microsoft Teams integrations.

Pricing

Pricing Details:
Subscription Model
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

UserVoice
Founded: 2008
United States
www.uservoice.com

Videos and Screen Captures

UserVoice Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

UserVoice Frequently Asked Questions

Q: What kinds of users and organization types does UserVoice work with?
Q: What languages does UserVoice support in their product?
Q: What kind of support options does UserVoice offer?
Q: What other applications or services does UserVoice integrate with?
Q: What type of training does UserVoice provide?
Q: Does UserVoice offer a free trial?
Q: What pricing for support is available for UserVoice?
Q: What pricing for training is available for UserVoice?

UserVoice Product Features

Customer Feedback

Surveys
Behavior Analytics
Website Feedback
Net Promoter Score (NPS)
Bug Reports
Screenshot / Screen Capture
Visual Feedback Tools
Live Chat
Alerts / Notifications
Video Feedback
Community Feedback Tools
Voice of the Customer (VoC)
User Testing Tools
Negative Feedback Management

Customer Service

Knowledge Base
Self Service Portal
Surveys & Feedback
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Live Chat
Performance Metrics
Queue Management
Social Media Integration
Virtual Assistant
Workflow Management

Idea Management

Idea Ranking
Project Tracking
Collaboration
Brainstorming
Status Tracking
Activity Dashboard
Creator Tracking

Product Management

Collaboration
Feedback Collection
Idea Management
Prioritization
Product Roadmapping
Milestone Tracking
Release Management
Requirements Management
Resource Management
Workflow Management

UserVoice Additional Categories