UseDesk Reviews in 2026

Audience

Companies of all sizes

About UseDesk

It is a solution for you to automate your customer engagement services and solving customer support tickets. Connect all your communication channels and handle them in one user friendly interface. Productive agents are happy agents. Create templates, set up automatic responses to standard questions, make automatic changes to customer status and assign new tags. Make your work place simple and faster. Use tags and status, assign support agents, SLA control, apply filters, use response templates and more. UseDesk helps you track how quick you respond to your customers and makes reports of your departments performances. UseDesk is designed to be simple. Enjoy our pre-set integrations or connect your systems using our open API and SDK for iOS and Android. Your employees won't have to switch between windows and programs; and will be able work without leaving our platform.

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Omnidesk

Take customer communication to the next level. Omnidesk is a convenient service for support and communication with clients through all communication channels. Clients turn to you as convenient for them, and employees work with pleasure. Add all channels so customers can contact you in a convenient way. Create rules and templates to save time on routine tasks. Process requests and pleasantly surprise them with the quality of support. Analyze the performance of each of the employees and departments of the company. Omnidesk has already been chosen by delivery services, travel agencies, software developers, educational projects, payment services and many others.

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Pricing

Starting Price:

$50 per agent per month

Free Trial:

Free Trial available.

Integrations

API:

Yes, UseDesk offers API access

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Ratings/Reviews

Overall 0.0 / 5

ease 0.0 / 5

features 0.0 / 5

design 0.0 / 5

support 0.0 / 5

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Product Details

Platforms Supported

Cloud

iPhone

iPad

Android

Training

Documentation

Support

Online

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