Audience

Small and midsize business managers who would like to engage the opportunities of business messengers and social media channels to receive incremental leads, raise sales and improve helpdesk

About Umnico

The ultimate omnichannel messaging solution that combines over 25 business messengers and social media in one chat-center and provides a capability of customer relationship management system, empowered by automation, so you can raise your sales and boost customer support performance with the same resources.
Umnico Inbox consolidates messages from all communication channels in one window, so your managers do not need to switch between different apps and tabs.
Free online chat widget for websites — Umnico Live Chat allows a brand to answer customer questions and assist in check out in real time. A chat widget on your site is also a proven way to reduce the expenses on phone support.
Social CRM allow you to engage your customers and prospects wherever is convenient for them: on WhatsApp, Facebook, Instagram, or other social media with a single CRM for small businesses. It will allow your team to segment, track and analyze all interactions with your clients in one place.

Pricing

Starting Price:
$7 per month
Pricing Details:
Umnico lets you design your own tariff plan. Pay for instant messengers and social media required by your business needs only. Get a discount of up to 35% when paying for a tariff plan for a period of 3 to 24 months.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Umnico offers API access

Ratings/Reviews

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Company Information

Umnico
Founded: 2018
umnico.com

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Webinars
In Person
Support
24/7 Live Support
Online

Umnico Frequently Asked Questions

Q: What kinds of users and organization types does Umnico work with?
Q: What languages does Umnico support in their product?
Q: What kind of support options does Umnico offer?
Q: What other applications or services does Umnico integrate with?
Q: Does Umnico have an API?
Q: Does Umnico have a mobile app?
Q: What type of training does Umnico provide?
Q: Does Umnico offer a free trial?
Q: How much does Umnico cost?
Q: What pricing for support is available for Umnico?
Q: What pricing for training is available for Umnico?

Umnico Product Features

Customer Communications Management

Chat / Messaging
Multi-Channel Communications
Personalization
Template Management
Batch Communications
Content Management
Email Distribution
Interactive Content
On-Demand Communications
Print Management
Video Content

Live Chat

Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Canned Responses
Customizable Branding
Screen Sharing