Audience

Loyalty and reputation toolkit for property managers

About Umanest

Umanest simplifies property management and drives faster organic growth. Turn happy landlords and tenants into brand advocates, so you can focus on growth. Operationally you know how much work it takes to run a single tenancy. You work hard and long hours to deliver a great residential property management service. But what makes you annoyed is that sometimes things don’t run smoothly and you don’t know there’s an issue. It’s guesswork whether your clients are happy or furious. Using our customer satisfaction management system you get the certainty and confidence that client issues are uncovered really fast - as they happen - which gives your team time to dive in with a solution, time to have a conversation, and time to resolve their anxieties. So your property management service runs more smoothly and hidden issues get dragged into the daylight so they can be solved.

Pricing

Starting Price:
$0.49 per property per month

Integrations

API:
Yes, Umanest offers API access

Ratings/Reviews

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Company Information

Umanest
Founded: 2020
New Zealand
www.umanest.com

Videos and Screen Captures

Umanest Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Live Online
Support
Online

Umanest Frequently Asked Questions

Q: What kinds of users and organization types does Umanest work with?
Q: What languages does Umanest support in their product?
Q: What other applications or services does Umanest integrate with?
Q: Does Umanest have an API?
Q: What type of training does Umanest provide?
Q: How much does Umanest cost?

Umanest Product Features

Business Performance Management

Dashboard
Key Performance Indicators
Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Customer Advocacy

Communication Management
Referral Tracking
Reporting/Analytics
Rewards Program
Advocate Management
Campaign Management
Community Management
Gamification
Social Engagement

Customer Communications Management

Print Management
Batch Communications
Template Management
On-Demand Communications
Video Content
Multi-Channel Communications
Personalization
Interactive Content
Email Distribution
Chat / Messaging
Content Management

Customer Engagement

Churn Management
Communication Management
Analytics
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Dashboard
Feedback Management
Survey Management
Action Management
Analytics
Customer Segmentation
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis
Trend Analysis

Customer Loyalty

Referral Tracking
Rewards Management
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System

Customer Satisfaction

Survey Management
Complaint Monitoring
Feedback Collection
Analytics
360 Degree Feedback
Call Reporting

Customer Success

Communication Management
Customer Engagement
Account Alerts
Account Management
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Loyalty Management

Referral Tracking
Rewards Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
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NPS

Performance Management

Customizable Templates
On-going Performance Tracking
360 Degree Feedback
Compensation Management
Custom Rating Scales
Individual Development Plans
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Referral

Feedback Management
Loyalty Program
Referral Tracking
Rewards Management
Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Lead Engagement

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis
Gamification
Campaign Management
Review Generation
Social Media Metrics
Social Media Monitoring
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Review Management

Dashboard
Negative Feedback Management
Campaign Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
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