Audience
Companies looking for cloud-based tools to improve performance and communication at every level
About ThinkTime
Transform your organization with modern cloud-based tools that improve performance and communication at every level
Move your organization forward in real time
ThinkTime is designed to work quickly. That includes lightning-fast deployment; easy integration with existing systems; and a user interface that can be mastered in minutes, not hours.
Task Management
Advanced tools to forecast, assign and track work more efficiently
Store Audit
Translating store visits into actionable tasks
Support
Delivering faster, more effective support to your in-store teams
Communications
Personalized content to engage and inform your associates
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Features
Cloud or On-Premise Options
Fully Customizable Design
Build Sites in Minutes
Regularly Updated With New Features
Flexible Password Controls
Drag and Drop Features/Post
Track Views of Content
Unlimited Colors/Skins
Create Polls/Surveys
Sync with Active Directory
11 Supported Languages
Built In Block Text Editor
Follow Co-Worker’s Statuses
Create Custom Workflows
Embed Video and Photos
Easily Archive Content
Video Conferencing
Build E-Forms and Reports
Merge Multiple Calendars
Optimized For Speed
All Applications Included
View Personal User Statistics
Personal Digital Workspace
Etc
Learn more
Freshdesk
Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.
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Integrations
No integrations listed.
Company Information
ThinkTime
Founded: 2012
United States
www.thinktime.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Support
Online
ThinkTime Frequently Asked Questions
ThinkTime Product Features
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Ticket Management
Community Forums
IT Asset Management
Knowledge Base
Live Chat
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Knowledge Management
Cataloging / Categorization
Collaboration
Content Management
Discussion Boards
Knowledge Base Management
Artificial Intelligence (AI)
Decision Tree
Full Text Search
Self Service Portal
Retail Execution
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Retail Site Audit
AI / Image Recognition
Product Promotion Strategy
Workforce Management
Task Management
Create Subtasks
Gamification
Mobile Access
Progress Tracking
Recurring Tasks
Reporting/Analytics
Task Board View
Task Planning
Task Scheduling
Task Tracking
Collaboration
Gantt Charts
Percent-Complete Tracking
Spreadsheet View
Time Tracking
To-Do List View
