Audience

Companies that want to give sales reps the full context of each customer at every point of interaction

About Tenfold

Connect systems of engagement and customer data when it matters most to enable intelligent, contextual conversations. Make seamless customer experiences your standard. Tenfold gives service and sales reps the full context of each customer at every point of interaction — all in a single pane of glass. Our technology helps reps anticipate customer needs and take key actions to close more tickets and sales. Save reps time and hassle with our wide array of workflow automations. Tenfold automatically logs all your customer interactions and notes in your CRM. End manual dialing with our Click-to-Dial feature. Use a single interface to access features like script pop-up, seamless note taking, and more.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Tenfold
Founded: 2014
United States
www.tenfold.com

Videos and Screen Captures

Tenfold Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Webinars
Support
Phone Support
Online

Tenfold Frequently Asked Questions

Q: What kinds of users and organization types does Tenfold work with?
Q: What languages does Tenfold support in their product?
Q: What kind of support options does Tenfold offer?
Q: What other applications or services does Tenfold integrate with?
Q: What type of training does Tenfold provide?
Q: Does Tenfold offer a free trial?

Tenfold Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Call Volume

Customer Service

Appointment Management
Performance Metrics
Alerts / Escalation
Call Center Management
Email Management
Knowledge Base
Live Chat
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
A/B Testing
Artificial Intelligence
Content / Blogging Platform
Landing Pages / Web Forms
Lead Scoring
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Sales Enablement

Collaboration
Contact Management
Goals / Quota Management
Lead Management
Performance Management
Training Management
Content Management
Document Management
Meeting Management
Presentation Management
Proposal Management
Territory Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Contact Management
Customer Database
Lead Management
Opportunity Management
Performance Metrics
Commission Management
Contract Management
Email Marketing
Field Sales Management
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Auto-Dialer