Audience

Companies, businesses and brands interested in a solution to improve their customer experience services

About TechCX

When it comes to delivering results in large projects most organizations struggle. At IVO we believe it doesn’t have to be this way. Not when the company engages the best specialist technology implementation partner to introduce the optimum technological solution into their business. From a company perspective, this delivers significant improvements in business processes, allowing a greater ability to forecast, plan and schedule, less downtime for employees, more on-time delivery, and less capital spent managing the entire process. When delivering operational efficiency and customer satisfaction, two factors combine the company enjoys an increase in both customer loyalty and profitability. The bottom line? Better business performance brought to you by the Digital Transformation experts at IVO. Our industry knowledge is second to none in our region, so we are uniquely qualified to support the most efficient implementation of Field Service Cloud.

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Company Information

IVO
United States
ivo.co.nz/tech-cx-the-ideal-customer-experience

Videos and Screen Captures

TechCX Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online

TechCX Frequently Asked Questions

Q: What kinds of users and organization types does TechCX work with?
Q: What languages does TechCX support in their product?
Q: What kind of support options does TechCX offer?
Q: What type of training does TechCX provide?

TechCX Product Features

Field Service Management

Contact Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Time Clock
Billing & Invoicing
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Work Order Management

Tradesman Job Management

For Builders
For Electricians
For HVAC
For Plumbers
For Roofers
For Field Service Businesses
Quoting
Scheduling
Job Tracking
Invoicing
Reporting
Dispatch Management
Payments
Customer Database
Contract Management
Time Tracking

TechCX Reviews

Write a Review
  • Is good for customer service and fast in communication and easily accessing with nice design and time saving and management keeping
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