Syniverse CPaaS Concierge Integrations

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

Greenhouse is more than an ATS – they’re a true hiring partner that gives companies of all sizes everything they’ll ever need to get measurably better at hiring. With Greenhouse, organizations can cut recruiting costs and ensure every hire is the right hire. Their industry-leading, AI-powered software supports every stage of the hiring process, from sourcing to onboarding, empowering companies to hire top talent quickly, consistently and fairly – today and as their business grows. With a structured hiring approach at its core, Greenhouse makes it easy to define the role, requirements and attributes of a successful candidate before a job is posted, enabling internal alignment and more confident, data-driven decisions. Greenhouse Real Talent™ enhances this process by helping teams identify and prioritize real, qualified candidates while detecting fraud, spam and impersonation attempts.

Put the power of the #1 CRM to work, at a price that works for you. Launch and grow quickly with the leading AI CRM built for small businesses in any industry - available through the Starter Suite or Pro Suite. Connect marketing, sales, service, and commerce on one easy platform. Save time with quick setup and smart guidance. Harness unified data and AI to fuel your growth. Start simple with Starter Suite — an all-in-one CRM for small businesses. Scale smoothly with AI agents, integrated data, and apps in one platform. No installation needed, just sign up and go from your browser. Advance further with Pro Suite, the complete CRM that scales with your business. Automate tasks and customize your tools to deepen customer relationships and drive growth.

Mailchimp is a marketing automation platform boasting 11 million users worldwide to personalize every email and SMS for every customer using AI-powered insights and content creation tools. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses connect with their customers, foster repeat business, and build lasting brand loyalty while fitting into their existing workflows. Businesses including TEDTalks, Shutterstock, Boston Market, Nikon India use Mailchimp to drive revenue through emails. Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, Seattle, and Santa Monica. In 2021 Mailchimp was acquired by Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Since then, the company has released 100+ new features to help its customers. Mailchimp Transactional adds API-first email and SMS delivery with 99.99% uptime and sub-second speed.

Zoho CRM delivers a basic and clean interface layout that has a variety of unique features that drive to help lead conversion rates. With an intuitive dashboard, the CRM can run 'macros' to streamline how a lead is contacted and tracked through the process of a sales. Administrators can monitor missed opportunities and best performing agent users, and also make business-impacting decisions using the sales report function.

Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.

BambooHR® is an award-winning, people-first HR platform with an intuitive design that scales with your business. It centralizes all your HR data in one secure system so you can focus less on paperwork and more on what matters most—your people. With BambooHR, you can: • Hire and onboard top talent seamlessly • Manage all your employee data and records in one place • Run payroll and administer benefits with confidence • Track time, manage performance, and measure employee engagement • Gain actionable insights with AI-powered analytics and reporting • Connect your favorite tools with seamless integrations By consolidating HR processes into one intuitive system, BambooHR empowers you to elevate the employee experience, drive business growth, and simplify HR management.

Adobe Marketo Engage is a powerful, scalable and marketer-friendly marketing automation solution that enables brands to create a global marketing COE to orchestrate and execute cross channel campaigns across buying journeys. It helps improve buyer engagement and conversions by personalizing content based on buyer signals, behavior & AI to create tailored journeys for individuals and teams. It aligns strategy, messaging and execution across marketing and sales by sharing customer engagement data & insights between them; increasing sales productivity. It optimizes marketing impact through out of the box dashboards, customizable reports and multi-touch attribution. It connects new data sources without extensive IT support, creating a central hub for customer intelligence to improve efficiency, ROI and customer experience.

Bring greater control over your financials, inventory, and operations with Dynamics GP, a business management solution for small and medium-sized businesses that goes beyond accounting software. Get up and running quickly with a solution that’s flexible, configurable, and designed to grow with you. Manage your cash, assets, and banking. Track and manage your production, inventory, orders, returns, and vendors. Manage your contacts, sales opportunities, and service contracts. Hire, train, and pay your team with the help of complete employee profiles and evaluation tools. Get real-time visibility and analytics to track performance and act with insight.

HireRight helps more than 40,000 companies hire great talent, from small businesses across every industry to nearly half of the Fortune 100. Many of the world's most innovative and successful organizations trust HireRight for our technologically advanced, industry-leading products and superior customer service. As one of the leading screening services companies, we give you a powerful spectrum of background check solutions that span the globe. Our flexible, yet advanced, platform makes it easy to order the screening products you need, and makes you look good to your candidates with an award-winning candidate experience. Although most businesses have high talent standards, they also are challenged by limited resources. In addition, they frequently need to move quickly when the time comes to make a hire. Yet each applicant and employee adds business and security risk.

Imagine a modern sales organization. Collaborative, productive, even on-the-go. Where decisions are insight-driven and pipelines are packed. With tools that are easy to use, and easy to adapt. Your customer has changed, and how you sell needs to change accordingly. To increase sales and optimize efficiency, modern sales requires mobile productivity, collaborative selling, and aggressive pipeline creation. Imagine having all this now, with Oracle Sales Cloud. Unify all your business application data with your CRM applications to align with your customers and deliver on your brand promise. Oracle’s unified cloud platform provides a complete view of every customer engagement, no matter how, where, or when your customers engage, across marketing, commerce, sales and service, finance, supply chain, and HR. See the latest innovations and key features in Oracle Advertising and Customer Experience (CX).

Build new apps that run on Workday technology. Workday Extend puts our technology in your hands. Tap into the same environment that Workday uses to build new apps to accommodate your unique way of doing business. With the Power of One as your foundation, you not only take advantage of the latest Workday innovations, but you also benefit from a familiar user, administration, and reporting experience. You can even enforce the same security controls while gaining real-time access to your Workday people and financial data. Streamline workflows by creating business processes tailored to meet your unique requirements. Enhance user productivity by creating a consistent experience across your applications. Simplify your technology landscape. Build intuitive apps using the Workday UI you are familiar with to optimize your business needs. Ensure a smooth user experience on desktop and mobile.

SAP solutions go beyond traditional CRM software. In addition to core CRM functionality, they provide in-memory technology and Big Data insights to help you drive contextual, personalized customer engagement in real time – across any channel or line of business. Get the deep customer and social insights you need to make an impact in every deal – anytime, anywhere. Deliver contextual, individualized customer experiences across all channels and make every customer feel like your only customer. Provide a personalized digital shopping experience with our solutions for mobile, social, and e-commerce. Give your service reps the customer visibility and real-time problem-solving tools they need to win loyalty and cut costs.

Sage 50 makes your business life easier. Spend less time on admin tasks, worrying about compliance or your finances. With our solution, you need fewer products to make it all happen. Work how you want, when you want with secure remote access to your company data, analytics, business contacts, customer records, critical documents, and key tasks. With Microsoft 365 integration, you have access to essential apps, like MileIQ, One Drive, SharePoint, Teams and CRM, and Sage 50 financials on any device from any location, including Microsoft Office fundamentals like Outlook, Word, Excel and PowerPoint. Outlook Connector helps you save time and organize your business by automatically syncing Microsoft Outlook contacts with Sage 50 contacts. Easily and quickly access customer balance information, credit limits, contact details and order history. Get meaningful insights into your business data with Sage Intelligence powered by Microsoft Excel and Power BI.