Audience

Financial services institutions, pharmaceuticals, and firms in heavily regulation industries

About Symphony

Symphony Communication has 4 interconnected platforms; Messaging, Voice, Directory, Analytics. The software is designed for the financial services industry.

Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working.

Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.

Symphony is trusted by over ½ millions users and 1,000 institutions, including 10/10 of the world's largest investment banks.

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Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, Symphony offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5
More Reviews Write a Review

Company Information

Symphony Communication
Founded: 2014
United States
symphony.com

Videos and Screen Captures

Play Video Symphony Messaging - Mobile & Desktop Symphony Messaging - WhatsApp Integration Symphony Messaging - SMS Integration Symphony Messaging - Integrations with Microsoft Teams, Zoom, TradingView and more Symphony Messaging - DCGA Archiving
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Support
24/7 Live Support
Online

Symphony Frequently Asked Questions

Q: What kinds of users and organization types does Symphony work with?
Q: What languages does Symphony support in their product?
Q: What kind of support options does Symphony offer?
Q: What other applications or services does Symphony integrate with?
Q: Does Symphony have an API?
Q: Does Symphony have a mobile app?
Q: What type of training does Symphony provide?
Q: Does Symphony offer a free trial?

Symphony Product Features

Collaboration

Chat / Messaging
Contact Management
Real Time Editing
Task Management
Video Conferencing
Brainstorming
Calendar Management
Content Management
Document Management
Project Management
Version Control

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Activity / News Feed
Blogs
Event Calendar
Newsletter Management

Internal Communications

Chat/Messaging
Employee Directory
Telephony
Video Chat
Voice Chat
App Integration
Blogs
Email Management
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Threaded Discussion
Video Conferencing
Voice Calling
Payments
Self-Destructing Messages
Stickers / GIFs

Team Communication

Audio Calls
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing
Activity / News Feed
Calendar Management

Symphony Verified User Reviews

Write a Review
  • Gaurav M.
    Associate
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good app but there are alternatives"

    Edited 2020-05-26

    Pros: The ability to not be bounded by organizational contacts and connect with outside vendors.
    The ability to share media/code over IM.
    Search text in IMs

    Cons: The timing is sometimes off. The way it works, the latest comment should be at the bottom of the chat window but that is not always the case. The only way to reach such messages is to click on the message from recent window and the message is somewhere in between two vague dates. But a restart of app fixes it

    Overall: Our organization uses this extensively and the ability to install it over any mobile device is an added feature. The app is cross-platform and is intuitive.

    Read More...
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