Audience
Customer-centric businesses that value customer feedback and leverage it to drive growth.
About Survicate
Survicate is an effortless survey software for getting continuous customer insights at scale.
- Run customized surveys via email, link, website, in-product, or mobile apps
- Connect with tools through native integrations
- Collaborate with teammates
- Get insights from customers at all stages of the user journey
- Automate feedback collection and track metrics
- Analyze and act on feedback to improve satisfaction, reduce churn, build better products, and develop effective marketing strategies
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With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically.
Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey.
Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX
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SurveyOL
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SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF.
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- Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards
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Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn.
Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X.
No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.
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Pricing
Starting Price:
$0 per month
Pricing Details:
Survicate offers 4 paid plans and a free version:
Free: $0;
Good: $89;
Better: $134;
Best: $224;
Better Than The Rest: Starting at $269 - Custom offer
Free: $0;
Good: $89;
Better: $134;
Best: $224;
Better Than The Rest: Starting at $269 - Custom offer
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Survicate
Founded: 2013
Poland
survicate.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online
Survicate Frequently Asked Questions
Survicate Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
User Testing Tools
Voice of the Customer (VoC)
Website Feedback
Community Feedback Tools
Live Chat
Screenshot / Screen Capture
Video Feedback
Visual Feedback Tools
Customer Satisfaction
360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Call Reporting
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Paper Survey
Supports Audio / Images / Video