SugarCRM Reviews in 2026

Audience

B2B companies requiring a solution to streamline their complex sales operations

About SugarCRM

Gain complete visibility of customer activities, history, and records from a single screen. Reduce clicks and streamline actions with one unified customer view. Dive deeper into customer data with advanced drill-down capabilities. Leverage built-in AI to uncover the best opportunities and accelerate deal closures. Get recommendations on the next best actions to take in every sales situation. Focus on high-value opportunities with predictive insights into deal likelihood. Replicate winning strategies with advanced forecasting and time-aware analytics. Access real-time metrics and reporting to track sales performance without manual spreadsheets. Predict pipeline evolution and quota attainment with role-specific dashboards. Automate and simplify your sales processes with drag-and-drop workflows and built-in guides. Automate complex sales tasks with Smart Guides for seamless sales process management. Collaborate effortlessly using native integration with third-party document tools.

Other Popular Alternatives & Related Software

QuotaPath

QuotaPath automates the commission process, building accountability and ownership for revenue teams as they manage and track variable pay. Teams that use QuotaPath gain visibility into commissions and forecasted earnings and see an increase in revenue and quota attainment, as a result. Sync your deal data and immediately feed accurate earnings calculations in the tool. QuotaPath is the only commission tracking software built for all of Sales, Finance, and RevOps. We’re automating commissions and increasing understanding of complex comp plans to fuel a more efficient and accurate sales process for teams. With CRM and invoicing data syncs and personalized dashboards, reps and leaders gain a deeper understanding of their earnings and more efficient end-of-month process. Forecasting makes it easy to see potential earnings from pipeline deals so reps know where to focus efforts.

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1stContact.ai

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1stContact.ai™ is the an Ai -First CRM platform, designed to help entrepreneurs and small businesses connect with customers smarter, faster, and more effectively. Unlike traditional CRMs that bolt on AI as an afterthought, we built our entire platform with artificial intelligence at its core. **All-in-One Solution:** Our unified platform eliminates the need to juggle multiple tools. Capture leads through landing pages, forms, and calendars. Nurture relationships with automated email, SMS, voicemail, and social messaging. Close deals with integrated scheduling, payments, and analytics—all in one seamless system. **Key Features:** - AI-powered lead scoring and intelligent automation - Complete sales pipeline and contact management - Email & SMS marketing campaigns - Appointment scheduling with calendar sync • Reputation management and review automation • Integrated payment processing • Mobile app access • 500+ industry templates and add-ons • 700+ integrations

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AutoSalesOrder

AutoSalesOrder is a software solution designed to convert messy, incoming purchase orders into clean, structured sales orders ready for ERP systems. It reads POs from various sources including emails, PDFs, spreadsheets, and call transcripts, extracting the necessary data even when formats and naming conventions vary. The platform uses smart field mapping and fuzzy matching to accurately parse and organize order details, flagging any discrepancies for manual review. AutoSalesOrder integrates seamlessly with popular ERPs like SAP, Microsoft Dynamics 365, Oracle ERP, and NetSuite, ensuring smooth order synchronization. Users can review and approve extracted sales orders before sending them to the ERP, improving accuracy and reducing manual workload. This solution helps distributors, manufacturers, and sales operations teams streamline order intake and improve processing efficiency.

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Freshsales

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Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities. With Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict revenue with sales forecasting. Businesses can take the next step forward towards powerful pipeline management with Freshsales. If you need a solution for your marketing teams to organize customer information, personalize and automate email campaigns, and find the right sales opportunities, then Freshsales Suite fits the bill.

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Integrations

API:

Yes, SugarCRM offers API access

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Ratings/Reviews

Overall 0.0 / 5

ease 0.0 / 5

features 0.0 / 5

design 0.0 / 5

support 0.0 / 5

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Product Details

Platforms Supported

Cloud

Training

Documentation

Live Online

Webinars

In Person

Videos

Support

Phone Support

24/7 Live Support

Online

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