Audience

Cultural organizations including theaters, concert halls, music venues, touring companies, visitor attractions and museums

About Spektrix

Spektrix combines a powerful ticketing, marketing and fundraising CRM platform with the expertise to help cultural organizations make the most of it. Our technological expertise and profound sector understanding help ticketing, marketing and fundraising professionals build audience relationships that last and grow.

Our market-leading platform is trusted by 550+ cultural organizations across the UK, Ireland, US and Canada. Spektrix is user-friendly, intuitive and constantly updated, and our cloud-based Software as a Service model means we take care of overnight updates and hosting. Your team can focus on audience development and revenue growth, using our tools to gain unparalleled insight into audience and donor behavior.

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Pricing

Pricing Details:
We believe that there should be no hidden costs or financial barriers to making the most of your investment. Our inclusive service charge gives you full access to our platform, integrations and support.

The service charge is calculated on the gross value of tickets, memberships and merchandise an organisation processes through Spektrix. We do not charge on donations.

There’ll never be additional charges for tools and support, and there are no upfront costs for moving to Spektrix, either.

Integrations

API:
Yes, Spektrix offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 2.0 / 5
ease 1.0 / 5
features 2.0 / 5
design 1.0 / 5
support 4.0 / 5
More Reviews Write a Review

Company Information

Spektrix
Founded: 2007
United Kingdom
www.spektrix.com

Videos and Screen Captures

Spektrix Screenshot 1
Spektrix Screenshot 1 Spektrix Screenshot 2
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Spektrix Frequently Asked Questions

Q: What kinds of users and organization types does Spektrix work with?
Q: What languages does Spektrix support in their product?
Q: What kind of support options does Spektrix offer?
Q: What other applications or services does Spektrix integrate with?
Q: Does Spektrix have an API?
Q: What type of training does Spektrix provide?
Q: What pricing for support is available for Spektrix?
Q: What pricing for training is available for Spektrix?

Spektrix Product Features

Email Marketing

Auto-Responders Not Supported
Template Management Not Supported
Mailing List Management Not Supported
WYSIWYG Email Editor Not Supported
Subscriber Management Not Supported
Image Library Not Supported
A/B Testing Not Supported
CAN SPAM Compliance Not Supported
Drip Campaigns Not Supported
Event Triggered Email Not Supported
Mobile Optimized Emails Not Supported
Customer Surveys Not Supported
Reporting/Analytics Not Supported
Dynamic Content Not Supported
Landing Pages/Web Forms Not Supported
Artificial Intelligence Not Supported

Fundraising

Event Management Not Supported
Membership Management Not Supported
Mobile Giving Not Supported
Auction Management Not Supported
Pledge Management Not Supported
Contribution Tracking Not Supported
Alumni Management Not Supported
Volunteer Management Not Supported
Recurring Giving Not Supported
Prospect Management Not Supported
Grant Management Not Supported
Campaign Management Not Supported
Payment Processing Not Supported
Gift Matching Management Not Supported
Donor Management Not Supported
CRM Not Supported
Raffles / Lotteries Not Supported

Ticketing

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Fundraising Management Supported
General Admission Supported
Kiosk Ticketing Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Supported
Season Tickets Supported
Ticket Brokering Supported
VIP & Discount Tickets Supported
Event Management Not Supported

Spektrix Verified User Reviews

Write a Review
  • Lindsey A.
    Box Office Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The Bane of My Existence"

    Posted 2022-11-18

    Pros: Friendly support staff, that's all I can say that's nice about this system. Live support is usually helpful.

    Cons: The system is confusing, limits ticketing opportunities, makes the company website hard to navigate. Even the support staff I can call gets confused and doesn't always know how to help me.

    Overall: This system is the biggest headache. It takes me MONTHS to train new staff to use this software. I've talked to other administrators who also use this system, and everyone agrees it's horrible to use.

    Read More...
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