Audience

Construction managers and field engineers seeking a tool to collaborate, manage issues, assign workflows, and schedule maintenance

About SnapSupport

Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.

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Integrations

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Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

SnapSupport
Founded: 2017
United States
snapsupport.io

Videos and Screen Captures

SnapSupport Screenshot 1
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Videos
Support
24/7 Live Support
Online

SnapSupport Frequently Asked Questions

Q: What kinds of users and organization types does SnapSupport work with?
Q: What languages does SnapSupport support in their product?
Q: What kind of support options does SnapSupport offer?
Q: What other applications or services does SnapSupport integrate with?
Q: Does SnapSupport have a mobile app?
Q: What type of training does SnapSupport provide?

SnapSupport Product Features

Equipment Maintenance

Dispatch Management
Maintenance Scheduling
Work Order Management
Customer Database
Equipment Tracking
Inventory Control
Job Management
Warranty Tracking

Field Service Management

Dispatch Management
Mobile Access
Scheduling
Work Order Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Electronic Signature
Inventory Management
Payment Collection in the Field
Quotes / Estimates
Routing
Service History Tracking
Time Clock

Remote Support

Live Chat
Diagnostic Tools
File Transfer
Remote Control
Session Recording
Session Transfer
Screen Sharing
Surveys & Feedback
Real-time Chat

Tradesman Job Management

For Builders
For Electricians
For HVAC
For Plumbers
For Roofers
For Field Service Businesses
Quoting
Scheduling
Job Tracking
Invoicing
Reporting
Dispatch Management
Payments
Customer Database
Contract Management
Time Tracking